ArgumentError: Error #2100 when opening adobe muse cc 2015

Hello, I'm an ArgumentError: Error #2100 when opening adobe muse cc 2015

Here is the log txt:

Logging ended at: my Sep 26 12:21:24 2015

12:21:31.007 [00:01:03.937] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
12:21:31.008 [00:01:03.937] | Header: Server: openresty/1.7.4.1
12:21:31.008 [00:01:03.937] | Header: Date: Saturday, September 26, 2015 19:21:22 GMT
12:21:31.008 [00:01:03.937] | Header: Content-Type: application/json
12:21:31.008 [00:01:03.937] | Header: Content-Length: 15
12:21:31.009 [00:01:03.937] | Header: Connection: keep-alive
12:21:31.009 [00:01:03.937] | Header: Cache-Control: private
12:21:31.009 [00:01:03.937] | Header:-Access-Control-Allow-Origin: *.
12:21:31.009 [00:01:03.937] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
12:21:31.009 [00:01:03.937] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
12:21:31.009 [00:01:03.937] | Header: Access-Control-expose-Headers: location
12:21:31.010 [00:01:03.937] | Header: Access-Control-Max-Age: 99999
12:21:31.010 [00:01:03.937] | Data:
{"code": 104001}
12:21:31.052 [00:01:03.984] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
12:21:31.052 [00:01:03.984] | Header: Server: openresty/1.7.4.1
12:21:31.053 [00:01:03.984] | Header: Date: Saturday, September 26, 2015 19:21:22 GMT
12:21:31.053 [00:01:03.984] | Header: Content-Type: application/json
12:21:31.053 [00:01:03.984] | Header: Content-Length: 15
12:21:31.053 [00:01:03.984] | Header: Connection: keep-alive
12:21:31.053 [00:01:03.984] | Header: Cache-Control: private
12:21:31.053 [00:01:03.984] | Header:-Access-Control-Allow-Origin: *.
12:21:31.053 [00:01:03.984] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
12:21:31.053 [00:01:03.984] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
12:21:31.053 [00:01:03.984] | Header: Access-Control-expose-Headers: location
12:21:31.053 [00:01:03.984] | Header: Access-Control-Max-Age: 99999
12:21:31.054 [00:01:03.984] | Data:
{"code": 104001}
12:21:37.711 [00:01:10.641] | EXCEPTION: [the ByteArray in Loader.loadBytes parameter] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.-stack the ByteArray parameter in Loader.loadBytes+Loader/_loadBytes+Loader/loadBytes+WebFontLoadController/registerFont+We bFontLoadController/processDownloadedFont + WebFontLoadController/onLoadedFontBytes + EventDis patch/dispatchEventFunction + EventDispatcher/dispatchEvent + MuseURLLoader/dispatchEvent + UR LLoader/onComplete + end
[00:01:10.641] AlertAndExit by: [setting the ByteArray in Loader.loadBytes] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.

Logging in build 2015.0.2.4 started: my Sep 26 13:08:57 2015
========================================
13:09:28.688 [00:00:27.688] | Full recovery
13:11:17.349 [00:02:16.328] | Try opening the file ' C:\Users\jeff\Documents\shaw & co\shaw and co 14 SEPT. Muse with dimensions: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 2015
13:11:17.377 [00:02:16.359] | Opening file 'C:\Users\jeff\Documents\shaw & co\shaw and SEVEN 14.muse co' with status: success size: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 highestUID 2015: 5272
13:11:28.099 [00:02:27.078] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
13:11:28.099 [00:02:27.078] | Header: Server: openresty/1.7.4.1
13:11:28.100 [00:02:27.078] | Header: Date: Saturday, September 26, 2015 20:11:19 GMT
13:11:28.100 [00:02:27.078] | Header: Content-Type: application/json
13:11:28.100 [00:02:27.078] | Header: Content-Length: 15
13:11:28.100 [00:02:27.078] | Header: Connection: keep-alive
13:11:28.100 [00:02:27.078] | Header: Cache-Control: private
13:11:28.100 [00:02:27.078] | Header:-Access-Control-Allow-Origin: *.
13:11:28.100 [00:02:27.078] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
13:11:28.101 [00:02:27.078] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
13:11:28.101 [00:02:27.078] | Header: Access-Control-expose-Headers: location
13:11:28.101 [00:02:27.078] | Header: Access-Control-Max-Age: 99999
13:11:28.101 [00:02:27.078] | Data:
{"code": 104001}
13:11:28.629 [00:02:27.609] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
13:11:28.629 [00:02:27.609] | Header: Server: openresty/1.7.4.1
13:11:28.630 [00:02:27.609] | Header: Date: Saturday, September 26, 2015 20:11:20 GMT
13:11:28.630 [00:02:27.609] | Header: Content-Type: application/json
13:11:28.630 [00:02:27.609] | Header: Content-Length: 15
13:11:28.630 [00:02:27.609] | Header: Connection: keep-alive
13:11:28.630 [00:02:27.609] | Header: Cache-Control: private
13:11:28.630 [00:02:27.609] | Header:-Access-Control-Allow-Origin: *.
13:11:28.631 [00:02:27.609] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
13:11:28.631 [00:02:27.609] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
13:11:28.631 [00:02:27.609] | Header: Access-Control-expose-Headers: location
13:11:28.631 [00:02:27.609] | Header: Access-Control-Max-Age: 99999
13:11:28.631 [00:02:27.609] | Data:
{"code": 104001}
13:12:20.577 [00:03:19.563] | EXCEPTION: [the ByteArray in Loader.loadBytes parameter] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.-stack the ByteArray parameter in Loader.loadBytes+Loader/_loadBytes+Loader/loadBytes+WebFontLoadController/registerFont+We bFontLoadController/processDownloadedFont + WebFontLoadController/onLoadedFontBytes + EventDis patch/dispatchEventFunction + EventDispatcher/dispatchEvent + MuseURLLoader/dispatchEvent + UR LLoader/onComplete + end
[00:03:19.563] AlertAndExit by: [setting the ByteArray in Loader.loadBytes] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.

Logging in build 2015.0.2.4 started: my Sep 26 13:25:10 2015
========================================
13:25:24.713 [00:00:13.359] | Full recovery
13:26:15.857 [00:01:04.500] | Try opening the file ' C:\Users\jeff\Documents\shaw & co\shaw and co 14 SEPT. Muse with dimensions: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 2015
13:26:15.871 [00:01:04.515] | Opening file 'C:\Users\jeff\Documents\shaw & co\shaw and SEVEN 14.muse co' with status: success size: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 highestUID 2015: 5272
13:26:33.277 [00:01:21.922] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
13:26:33.277 [00:01:21.922] | Header: Server: openresty/1.7.4.1
13:26:33.277 [00:01:21.922] | Header: Date: Saturday, September 26, 2015 20:26:24 GMT
13:26:33.277 [00:01:21.922] | Header: Content-Type: application/json
13:26:33.278 [00:01:21.922] | Header: Content-Length: 15
13:26:33.278 [00:01:21.922] | Header: Connection: keep-alive
13:26:33.278 [00:01:21.922] | Header: Cache-Control: private
13:26:33.278 [00:01:21.922] | Header:-Access-Control-Allow-Origin: *.
13:26:33.278 [00:01:21.922] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
13:26:33.278 [00:01:21.922] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
13:26:33.278 [00:01:21.922] | Header: Access-Control-expose-Headers: location
13:26:33.279 [00:01:21.922] | Header: Access-Control-Max-Age: 99999
13:26:33.279 [00:01:21.922] | Data:
{"code": 104001}
13:26:33.280 [00:01:21.922] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
13:26:33.280 [00:01:21.922] | Header: Server: openresty/1.7.4.1
13:26:33.280 [00:01:21.922] | Header: Date: Saturday, September 26, 2015 20:26:24 GMT
13:26:33.281 [00:01:21.922] | Header: Content-Type: application/json
13:26:33.281 [00:01:21.922] | Header: Content-Length: 15
13:26:33.281 [00:01:21.922] | Header: Connection: keep-alive
13:26:33.281 [00:01:21.922] | Header: Cache-Control: private
13:26:33.281 [00:01:21.922] | Header:-Access-Control-Allow-Origin: *.
13:26:33.281 [00:01:21.922] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
13:26:33.281 [00:01:21.922] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
13:26:33.282 [00:01:21.922] | Header: Access-Control-expose-Headers: location
13:26:33.282 [00:01:21.922] | Header: Access-Control-Max-Age: 99999
13:26:33.282 [00:01:21.922] | Data:
{"code": 104001}
13:26:40.729 [00:01:29.359] | EXCEPTION: [the ByteArray in Loader.loadBytes parameter] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.-stack the ByteArray parameter in Loader.loadBytes+Loader/_loadBytes+Loader/loadBytes+WebFontLoadController/registerFont+We bFontLoadController/processDownloadedFont + WebFontLoadController/onLoadedFontBytes + EventDis patch/dispatchEventFunction + EventDispatcher/dispatchEvent + MuseURLLoader/dispatchEvent + UR LLoader/onComplete + end
[00:01:29.375] AlertAndExit by: [setting the ByteArray in Loader.loadBytes] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.

Logging in build 2015.0.2.4 started: my Sep 26 13:27:27 2015
========================================
13:27:39.133 [00:00:11.781] | Full recovery
14:49:50.802 [01:22:23.453] | Try opening the file ' C:\Users\jeff\Documents\shaw & co\shaw and co 14 SEPT. Muse with dimensions: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 2015
14:49:50.832 [01:22:23.485] | Opening file 'C:\Users\jeff\Documents\shaw & co\shaw and SEVEN 14.muse co' with status: success size: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 highestUID 2015: 5272
14:49:59.103 [01:22:31.750] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
14:49:59.103 [01:22:31.750] | Header: Server: openresty/1.7.4.1
14:49:59.103 [01:22:31.750] | Header: Date: Saturday, September 26, 2015 21:49:50 GMT
14:49:59.103 [01:22:31.750] | Header: Content-Type: application/json
14:49:59.103 [01:22:31.750] | Header: Content-Length: 15
14:49:59.103 [01:22:31.750] | Header: Connection: keep-alive
14:49:59.103 [01:22:31.750] | Header: Cache-Control: private
14:49:59.104 [01:22:31.750] | Header:-Access-Control-Allow-Origin: *.
14:49:59.104 [01:22:31.750] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
14:49:59.104 [01:22:31.750] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
14:49:59.104 [01:22:31.750] | Header: Access-Control-expose-Headers: location
14:49:59.104 [01:22:31.750] | Header: Access-Control-Max-Age: 99999
14:49:59.104 [01:22:31.750] | Data:
{"code": 104001}
14:49:59.696 [01:22:32.344] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
14:49:59.696 [01:22:32.344] | Header: Server: openresty/1.7.4.1
14:49:59.697 [01:22:32.344] | Header: Date: Saturday, September 26, 2015 21:49:51 GMT
14:49:59.697 [01:22:32.344] | Header: Content-Type: application/json
14:49:59.697 [01:22:32.344] | Header: Content-Length: 15
14:49:59.697 [01:22:32.344] | Header: Connection: keep-alive
14:49:59.697 [01:22:32.344] | Header: Cache-Control: private
14:49:59.697 [01:22:32.360] | Header:-Access-Control-Allow-Origin: *.
14:49:59.698 [01:22:32.360] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
14:49:59.698 [01:22:32.360] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
14:49:59.698 [01:22:32.360] | Header: Access-Control-expose-Headers: location
14:49:59.698 [01:22:32.360] | Header: Access-Control-Max-Age: 99999
14:49:59.698 [01:22:32.360] | Data:
{"code": 104001}
14:50:06.380 [01:22:39.031] | EXCEPTION: [the ByteArray in Loader.loadBytes parameter] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.-stack the ByteArray parameter in Loader.loadBytes+Loader/_loadBytes+Loader/loadBytes+WebFontLoadController/registerFont+We bFontLoadController/processDownloadedFont + WebFontLoadController/onLoadedFontBytes + EventDis patch/dispatchEventFunction + EventDispatcher/dispatchEvent + MuseURLLoader/dispatchEvent + UR LLoader/onComplete + end
[01:22:39.047] AlertAndExit by: [setting the ByteArray in Loader.loadBytes] ArgumentError: Error #2100: ByteArray Loader.loadBytes () must have the length parameter is greater than 0.

Logging in build 2015.0.2.4 started: my Sep 26 15:10:20 2015
========================================
15:10:38.666 [00:00:17.984] | Full recovery
15:11:49.007 [00:01:28.312] | Try opening the file ' C:\Users\jeff\Documents\shaw & co\shaw and co 14 SEPT. Muse with dimensions: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 2015
15:11:49.017 [00:01:28.328] | Opening file 'C:\Users\jeff\Documents\shaw & co\shaw and SEVEN 14.muse co' with status: success size: 25362432 mod Date: Mon, Sep 14 22:57:11 GMT - 0700 highestUID 2015: 5272
15:11:56.855 [00:01:36.172] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta responseURL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/data?meta
15:11:56.855 [00:01:36.172] | Header: Server: openresty/1.7.4.1
15:11:56.855 [00:01:36.172] | Header: Date: Saturday, September 26, 2015 22:11:48 GMT
15:11:56.855 [00:01:36.172] | Header: Content-Type: application/json
15:11:56.855 [00:01:36.172] | Header: Content-Length: 15
15:11:56.856 [00:01:36.172] | Header: Connection: keep-alive
15:11:56.856 [00:01:36.172] | Header: Cache-Control: private
15:11:56.856 [00:01:36.172] | Header:-Access-Control-Allow-Origin: *.
15:11:56.856 [00:01:36.172] | Header: Access-Control-allow-Headers: authorization, Accept-Language, Content-Type
15:11:56.856 [00:01:36.172] | Header: Access-Control-allow-methods: GET, HEAD, POST, PUT, DELETE
15:11:56.856 [00:01:36.172] | Header: Access-Control-expose-Headers: location
15:11:56.856 [00:01:36.172] | Header: Access-Control-Max-Age: 99999
15:11:56.856 [00:01:36.172] | Data:
{"code": 104001}
15:11:57.368 [00:01:36.672] | Response receipt 404 of the GET to the URL:https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m eta responseURL:eta https://api-ava.worldsecuresystems.com/api/v1/admin/sites/2162375/storage/page-templates?m
15:11:57.368 [00:01:36.672] | Header: Server: openresty/1.7.4.1
15:11:57.368 [00:01:36.672] | Header: Date: Saturday, September 26, 2015 22:11:49 GMT

Please delete the folders "tk1", 'tk2', 'tk3' and "tk4" found in:

Mac: "~/Library/Preferences/com.adobe.AdobeMuseCC.2015.0/Local Store" (copy and paste into the go > dialog go to the folder in the Finder)

Windows: store "%appdata%/com.adobe.AdobeMuseCC.2015.0/Local" (copy and paste into a file Explorer window)

In both cases above, include everything between the quotation marks (including the tilde ~ on Mac) in the copy/paste, but not the quotation marks themselves.

Tags: Adobe Muse

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