I have a Toshiba Satellite A85 with XP Home Edition series. Windows does not start. At startup I get Toshiba logo then a black screenwith cursor upper left. Can I save it?

Toshiba Satellite A85 Celeron with XP Home edition. Windows does not start. I have Toshiba logo screen, then it turns into a black screen with the upper left corner of the cursor. I have the recovery disk. Is it possible to record HD without re-formatting and losing all data?

Thank you;

Lobo77

If you run the Toshiba recovery application, you will lose all your data.  As indicated in the warning, this application will restore the computer back to wherever it was when it was first delivered by the factory.

Without other complementary diagnostic information, it is difficult to determine what is happening.  Pressing the key (do not hold) of F8 beginning immediately after that the sequence of power should bring you to the Advanced Boot Options menu.  Try again then press repeatedly the key rather than pressing on and now.

The recovery CD Toshiba, you have probably does not allow a "repair installation".  Contact Toshiba to see if they will provide you with a suitable CD.

Given the fact that you can get a useful place when you start with the Toshiba Recovery DVD, my guess is that the computer is OK but that the hard drive has failed - or maybe more likely - the startup information is damaged so that it does not start.  If you have access to a computer equipped with a burner, download and create a bootable Windows CD.

There are a number of available bootable CD which include various recovery and diagnostic tools.  You'll have to do some research to find out how to use the tools.

Ultimate Boot CD 4 Windows
Ultimate Boot CD
Hiren BootCD

If you feel overwhelmed by the tools and I just want back the data, and then use the Toshiba Recovery DVD, make you a Knoppix CD and use this key to your data, preferably on a network connection.

If all this sounds like too much for you - and there is no shame in admitting that--take the laptop for a good local computer repair shop (not a type BigBoxStoreUSA or rather GeekSquad) and ask them to check it out and make sure to recover your data before anything else.

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