I have a XP and suddenly the cd player does not work. I put disks in it, but they do not appear in media players. On my computer, it shows that the drive is there.

I may get paranoid, but the player made a weird noise the first time I start my pc and noticed that the drive is not play discs. It has burned or broken some how? Is it possible for me to confirm that apart from go to a store and pay someone to check this?

Hello Downey3,

Thank you for your message.  It could be that your player has gone wrong, you have another computer that you could test with?  Otherwise, you could check the Device Manager to see if it could be a driver problem (steps below).  Click HERE , and then run the FixIt!
Click 'Start' > right click on 'My computer' > select 'manage '.
Click on Device Manager.
Do you see a yellow! next to your CD/DVD drive?  If so, you may need to go to your computer manufacturer's website and download the latest driver/firmware.  Is it permits?  If this is not the case, turn it on and test.

We can't wait to hear back on your part.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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