I have an Adobe Creative account and my payments come out every month; However, I am unable to connect with my new account or access programs I have installed; It only let's login me under my old account. Can someone help me solve this problem?

I have an Adobe Creative account and my payments come out every month; However, I am unable to connect with my new account or access programs I have installed; It only let's login me under my old account. Can someone help me solve this problem?

Hello

I see that you have an adobe account with the same email with forums, however, I don't see no subscription under this account.

If you can't change the email during indexing, see the steps below:

The OOBE and rename it OOBE.old and then try to connect with the correct ID:

Location: -.

Windows C: \ directory users\ user account-App data-local-adobe \oobe

MAC: Go / go to the folder / Application support / Adobe / oobe

If nothing helps, please contact adobe support:

Contact the customer service

Tags: Adobe

Similar Questions

Maybe you are looking for

  • From a Portege M200 battery mode screen

    Hello, first sorry for my English, I am not totally bilingual.So I got a Portege M200, with the model number: PPM21E-02QFZ-FR, serial number: 55893043G This work of the computer laptop but fine * when I unplug the AC adapter black screen come *, when

  • HP 50 g: hp 50g graphic problem

    I recently had problems graphics polynomials on my calculator. The first problem was a fourth degree polynomial and when I graphed it, it was a huge parable. My teacher then graphed it on three different computers and it was completely different. I t

  • Why not the bing website have auto fill

    Why the new bing do not have AutoFill

  • Re-install accessories without a system CD

    I have a Windows XP Professional license. Unfortunately, I lost the CD of the system (installation). I want to restore the add-on 'Accessories' (games, calculator, etc.) which I removed sometimes back. Any clues on what do I do?

  • startup error: unable to find: gmsapns.dll c:\windows\

    Original title: start-up to receive a message that windows can not find: gmsapns.dll c:\windows\ Need to recover these files