I have Firefox Home on my iPhone 4S and created an account synchronization, but when I click on 'I have a sync account' the app gives me an access code to enter the synchronization options, and when I go to sync options, the only button available is 'Set

When I do this it gives me a password to enter on my device! I have passwords, but not where to enter!


You must re - set up your account, and for this you will need your recovery (sometimes called sync key) key and follow these instructions: https://support.mozilla.com/en-US/kb/How%20to%20sync%20Firefox%20settings%20between%20computers#w_what-if-im-not-near-my-first-computer

If you do not have the recovery key, your only option is to reset the recovery key. To do this, follow these simple instructions:

  1. Click on «Set up Firefox Sync»
  2. Click on 'Connect' as I already have an account.
  3. In this window, forget the code and click on 'I don't have the camera with me' right underneath the 3 boxes.
  4. In this window, under the 'Sync key' field, there is a paragraph with a link to the end. "I lost my other device."
  5. Click on it and follow the instructions. In the end, you'll be ready to go. Just reset your Firefox Home app and that's all.

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