I create an account, the user receives the email to activate the account, but a message shows the account activate has been exceeded my question how to achieve responsive account id

I create an account, but the user receives email to activate account, but a message account activate has been exceeded my question how reactive to this account id

Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

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