I have photoshop cs5, but it won't let me buy the complete offer at 29.99
I have photoshop cs5, but it won't let me buy the complete offer at 29.99. When I type in the series, it is said that I am not eligible, but I can't understand why.
Hello
Just to clarify - the complete special offer is available for customers with a registered individual product CS3 - CS6 or Suite. However, the education or volume licenses are not eligible.
It seems that your CS5 is an educational version. If you are no longer in education & are not eligible for the student/teacher plan, please contact our 800-585-0774 sales team who can help others.
Thank you
Bev
ThanksBev0-585-077480 0-585-0774
Tags: Adobe
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@smurf4t1 - I alerted the team responsible for the page special offers.
The text "offer is available to all users registered for individual products and suites, CS3 or later." Not available for education or volume license customers' does not specify what products or are not eligible.
The error message "We have all the products associated with this Adobe ID" is also not not clear since you subscribed to Photoshop Elements.
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