I have problems to download or install anything which does not directly from windows update or security or disk update.

I just got a new computer with windows Vista.  I had another computer with Vista, but have not had this problem before.  I can't download any programs like itunes, adobe or messengers.  The problem is that when I download or install it runs through the steps, but does not end.  If I download something I choose to save to the desktop.  I don't have the box checked to close when the process is done, but it remains closed.  I tried to disable the virus protection and firewall and have always found the Outlander issues.  Is there something I can do to fix this?  It became a same stress and annoying problem with a list of solution without end.  Nothing seems to work for me.  Can someone please help with to let me know what I can try?  I tried what was listed on help and in all instances and still can not find the solution.  It cannot be a virus or security issue because it was a brand new computer and I did all the updates of windows.  This problem has been with me from the beginning on the brand new computer.  Help, please!

Hi Willibus,

Thanks for posting your question on the Forums of Windows Vista.

Sometimes security software can block access to the software download and installation.

You can try disabling the security software and check if that allows you to download and install the software.

If this does not help, you can also try to create a new user account on the machine and check if that helps.

You can follow the article given to transfer data from the old user account for the new user account:

http://support.Microsoft.com/kb/928634

NOTE: Make sure that you do not transfer the parameters, but only data from corrupt or good account the new account will again get corrupted and the question may reappear.

You can also try to set up the machine in a clean boot state, and check if all software 3 part blocks access.

To set up the machine in a clean boot state, you can follow the given article:

http://support.Microsoft.com/kb/331796

Note:  Make sure you put the computer to a Normal startup mode once the problem is resolved.

Hope the above information helps. Please go back and let us know.

Thank you & best regards

Ashish Gupta
Microsoft Answers Support Engineer

Tags: Windows

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