I have problems to remove Windows OneCare

I have had enough of Windows OneCare and cancelled my subscription. Now I can't delete the backup files this program created in reason of not having permission. Who gave permission to Windows OneCare to put something on my computer that I can't delete? The audacity! This product has been nothing else into trouble, and if I can't remove it completely from my computer I have will file a complaint with the BBB. Can someone help me get this junk out of my machine.

Hello Tljam,

Thanks for posting on the Microsoft answers Forum.

Please see if the following instructions for:

To uninstall Windows Live OneCare in Vista:

  1. Click on the round of Vista, and then click Control Panel.
  2. Click programs and features.
  3. In the Uninstall or change a program list, click Windows Live OneCare and uninstalling.

Note that part of the uninstaller will ask you to provide a reason to remove OneCare.

If Windows Live OneCare uninstall as expected, the utility of cleaning Windows Live OneCare - download
Click here to download and follow the program instructions to uninstall completely.

To use this tool, save it to your desktop. If on Vista, right click on the saved file and select run as administrator. If you are using XP, simply double-click the downloaded file to run it. You must be an administrator to run it.

Note
You will be asked to restart your computer. You must restart your computer to completely uninstall Windows Live OneCare.

I hope this helps.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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