I have problems with creative cloud. 5 times now, I was in the chat with Adobe and they say the problem is solved and so far it has either not been corrected or there 1 night and then I get this message again
So to continue with my problem. I could not open CC, or if I sound only for 1 day, then I get this problem again...
Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative from cloud
' http://www.Adobe.com/go/adobecreativecloudapp '.
I was in the chat with Adobe 5 times now for hours in a row and had to re download my times apps and use my data allowance and I'm sick of it! After every time Adobe says: the problem is corrected and I will have no more problems, and that's not true. The last time I was in the chat was last night and it reassures me, the problem has been solved once more and it worked today and tonight it's the same thing. I am a student online and am so far behind that I have not been able to use my apps, Illustrator and Indesign as CC keeps having this problem. I am very frustrated and I don't know what to do. If I go again being discussed, I know they will do the same thing and I am not convinced that they will never fix this problem. They assure me this is not my computor but it is a corrupt file or something on it. I pay a monthly subscription for the products that I can't even use
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Tags: Adobe
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