I have problems with my 7510 holding a wireless ip address 192.168 etc. He said 169. etc.

My HP Photosmart all-in-one (which is only a few months old) stopped communicating with my router Netgear DGN1000 Adsl a few days before Christmas.

Instead of the 192.168.0.9 ip address that he used before I turned off the router, ITI is back with an address of 169.254.249.128; 'Source setup' = 'Auto ip "; a subnet mask of 255.255.0.0; and default gateway 0.0.0.0. I know that they are bad, so I tried a fixed ip address to 192.168.0.201, a SM 255.255.255.0; and a DG 192.168.0.1; It was OK, but the next day, returned to the auto ip settings.

I finally managed to contact HP and the guy spent 75 minutes with me trying to restore things and finally the village that the Netgear router did not have access to the printer via certain ports (which he sent me a list of) and something he said that I had to tell my ISP (Virgin media) "FLOOD DETECTION SET to OFF" & "SP1 FIREWALL SET TO OFF.

Communicating with VM, they were insistent that their router was not at fault - they could open ports 12 or so, at a cost to me of 60 pounds! (I refused this)

HP told me how to set up for printing Ad Hoc (bypassing the router), who had worked during our tests.

VM has been in my settings for the router, via a remote access device and verified a few settings, but the only one, I saw them alter was CH10 CH11 to change.

I could certainly not the printer to accept the 192.168.1.201 after that anyway.

As a result, I have reset the network default printers and reconfigure wireless settings. He seemed OK and running on 192.168.0.9

I have now reset IP address in the manual on the printer, by entering the 192.168.0.9 and 255.255.255.0; and 192.168.0.1;

Touch wood he delayed for a few days, but I havn't turned off anything (but during the night before it went wrong!)

I'm not convinced I have a solution here and would welcome any suggestions as to what I can still do it.

Maybe I already have some, as I "completely uninstalled and reinstalled the software HP7510 on my desktop PC.

Incidentally, the printer is set up on 3 PCs in the House - a desktop computer under W7 HP 64 bit, a laptop (same model with BONES) and a laptop under W7 HP, but 32-bit computer.

All were unable to print when I had problems.

I would appreciate any suggestions for a fix permanat more. (I would have rather found a final breakdown) I have all other routers, I could try, or I could open ports, but my question is - if I had need of these open ports and other settings (detection of flooding etc.) why the work of the printer for the first few weeks I had it implemented, and why turn off the router caused these issues? (Assume that I need in the future - to turn off the router happens)

Thank you

Dave

Hi Dave,.

Great post with good information.

As you mentioned, the printer came back with a style 169.xxx.xxx.xxx IP address. This is normally produced when the device is not able to get a full connection with the router, router it gives an internal IP address.

Normal suggestion when a printer continues to maintain a connection is to assign a static IP address. This is done by using the manual IP functionality, you've talked about using. This locks the device to the network settings, and even when the network is restarted the information is preserved. This should be the solution to the issue.

I hope this helps.

Tags: HP Printers

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