I have problems with my monthly payment of credit card on an individual basis, an annual plan

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• Hi guys, I had a problem with the monthly payment, it is written that my credit card data are no longer available, but my credit card is still valid until the 04.16 I olny a few days to fix this, is there another way to make a payment?... and h

  Hi guys, I had a problem with the monthly payment, it is written that my credit card data are no longer available, but my credit card is still valid until the 04.16 I olny a few days to fix this, is there another way to make a payment?... and how I can do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Problems with paying monthly payments for Photoshop and Illustrator

  Everytime I open Adobe Illustrator and Phtoshop me that there are problems with the payment to the monthly instalments of these two software. But I have checked and everything is in order. So why do these messages? So far I still have 27 days of time of make payment in the opposite case programs will stop working. I honestly don't understand. Forgive my bad English and if I could have an answer in Italian I'd be recognizing! How do I find the answer? warn me somehow? Et 'possible to get the answer to this e-mail: angelo.morelli @ live.it Thanks Angelo Morelli

  Adobe contact information - http://helpx.adobe.com/contact.html

  or

  Chat now button down for the Activation and the deactivation of the problems can help

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

• Problem with the monthly payment

  Hello

  For every month, I tried to change the number of credit card, becose each time I have received emails that my payment has failed.

  Even when I put card details which I UED to pay before.

  Now I can not work because my membership is down. Can YOY help me please. AS SOON AS POSSIBLE.

  I still have to pay 79,98 euros, now on my account I see the last bill for 139,98 euros and I don't know why the amount is larger than usual.

  Please contact customer service to get this resolved.  Please let us know if you are unable to contact support.

• I have problems with the update payment information

  I changed my phone a couple of months, and payment information is not updated automatically. Whenever I try to update the news, it is said "declined your payment method.

  I am unable to download free applications because of this problem.

  Hello

  Follow the instructions here:

  • Change or remove your information from payment of Apple ID - Apple Support
  • Payment methods, you can use in the iTunes Store, App Store and iBooks Store - Apple Support

  If you still need assistance, please contact iTunes Support:

  • Contact - Support official Apple

  (I'm afraid that no one here can solve your billing problem - it is a community based on the user, no iTunes Support).

• Error: "there is a problem with your last payment. Please update your payment information. »

  I have a subscription to the CC since April 2016 here in Germany. I pay a monthly fee through Paypal. Each month, the subscription is supposed to transfer to Adobe.

  On 21 may, I received an email from Adobe indicating that there was a problem with my method of their choice of payment.

  Visit accounts.adobe.com I saw this:

  

  Even if there is an entry on the lower right side, saying: a Bill was created may 21, there is no entry on the paypal site, saying that the money was sent.

  In the Red Panel, it says (in German), "error!" There was a problem with your last payment. Update your details of payment of your service to continue. »

  I clicked on the blue link ("update your payment information"). Then I was asked to fill out a form (name, address, etc.).

  Then this window will appear:

  

  It is said: "we could not verify your address...". "etc.

  On the bottom there are two entries that say, "your registration" (on the left), "suggested address" (on the right side).

  I chose the suggested address, then he put me on accounts.adobe.com and it seemed to work as the Panel of red error message was gone.

  But the Panel of red error message to refresh the Web site's back, so nothing was fixed.

  What's not?

  Hello

  Please contact our support for this request here https://helpx.adobe.com/contact.html

  

  I hope this helps!

• I have problems with my subscription to Adobe Stock.

  I have problems with my Stock of Adobe account. I tried to update my account for the past few weeks after getting my new debit card, once I noticed that 2 of my stock payments didn't cross it. (I was not on the stock of recent times) I've updated my card, he said thank you, now you can use your account... but it is always as I do not have. I contacted the chat and it reactivated my account charged $ 8,81 on my account and he said: I'm in charge again on 13 February for monthly salary. I even got an email saying that my account has been reactivated. When I went to concede a photo, he brought me to a new page to 'buy' the image, subscribe, ect... as if I don't have a subscription. I had Adobe Stock since last August and should have flight path so pictures since I have only licensed 25 of 40 images. These do not show either. I even tried to buy the week last with her still pending at Paypal. She wanted me to pay $10 plus ($49,95) to subscribe to a photograph of annual Adobe + stock, even if my last year does not expire until April. Certainly feel frustrated here. Is anyone having problems with the subscription?

  Hello

  The distribution of your Stock has been updated.

  Kind regards

  Bev

• I have problems with my Apple ID when you download applications, that it is said that your ID Apple has not yet been used in the iTunes Store

  I have problems with my Apple ID when you download applications, that it is said that your ID Apple has not yet been used in the iTunes Store

  What exactly is the problem? You are also being invited to review the account and enter payment details? If you did you are your details accepted - if they are, you should be able to remove them then.

• Oh no! There is a problem with your recent payment. Update the details of payment for uninterrupted service.

  Hello

  I get this message:

  
  Oh no! There is a problem with your recent payment. Update payment details for uninterrupted service.

  But I have no idea what the 'problem' and payment information are correct...

  What should I do? It seems impossible to contact any Adobe
  

  Hi liamg9149512,

  I see that the payment issue is now resolved with your account.

  Please let us know if there is anything else, we can help you.

• Anyone else have problems with the unethical choice to use the word "updated"?

  Does anyone else have problems with choosing the unethical to use the word "update" when what is going on is an UPGRADE that requires of new licences and payment?

  "updates" don't involve payment, make "improvements".  Given that you posted in the forum of creative cloud, if you have a subscription paid and that you are asked to pay more than the cost of the subscription it is more likely a problem with your installation/account.

• problem with the last payment of Photoshop CC

  When I open the program Photoshop CC, there is a window saying there is a problem with the last payment. He also tells that he stops to work in 11 days.

  I have the automatic renewal of the payment, and it is June 19, 2015. Please I help Normand

  This is a user to User Forum, so you are not really addressing Adobe here, even if some employees of Adobe fortunately declined.

  Maybe you should try

  Contact the customer service

  Download creative Cloud & Install

• InDesign on Mac with OS 10.8 CS6 have problems with links

  Hello

  InDesign on Mac with 10.8 CS6 have problems with links. All links to other files need to be updated when you open a file, although absolutely nothing has changed for linked files.
  We can exclude the networking of business and the system hosting the files (software on RedHat Linux VM HELIOS). This happens with the Indesign files newly created and 'old'. For example, we create a file Tuesday, save it and open it again on MAC same exact Wednesday and all links to other fields (.indd, .png, .bmp, etc. nothing rare) must be updated because they all show the yellow triangle + black exclamation point symbol next to them. Someone else knows that, what can we do? We have absolutely everything tried and updated all the software from MAC OS to CS6 itself, but nothing seems to help for the long term.

  For any information required?

  Mr. Miller

  Thanks for your quick response.
  In fact, we noticed that there also seems to be something wrong with the timestamps:
  If we open the news via the MAC finder to a file (.psd for example) which is linked to one of our indesign files, it has a certain date of creation.
  If we then switch to the Indesign file that we just opened in which we had to update all the links and open information to exactly the same file looked at us in the finder, another creation date is indicated. So there also seems to be a mistake here (hope it is clear what I mean).

  Our network we are excluding the error cannot be "re-enacted". We have created several test files in Indesign (simple white page with a link to a .psd file which is also used in one of the allegedly defective files) and opened on different MACs with different versions of the OS over the past few days/weeks, but unfortunately files open without notifications or errors.

  Just as a background: a few months ago the problem seems to occur between MACs with different OS, 10, 6-10, 8 first. A file that was created on a MAC 10.6 could not be opened without updating all the links on a 10.8 Mac is why we've updated everything to 10.8. The error will not occur for about 2-3 weeks but then reoccured again. ?

  Have you heard something similar?

• I have problem with wifi iphone 6 s not connected...

  I have problem with iphone 6s more wifi not connected...

  I'm having the same problem and tried all the fixes I found online and nothing has worked so far.

• Hello I have problem with my site, and mozilla. Google chrome, safari, explorer, opera work ok. Mozilla Heve problem with images?

  Hello I have problem with my site, and mozilla. Google chrome, safari, explorer, opera work ok. I have Sobipro for both the company and the logos and images without work!
  When I try to open the url is this:http://www.athens-dayandnight.gr/images/sobipro/entries/288/587_img.jpg

  whith mozilla is the following: /images/sobipro/entries\288\587_img.jpg when ichange it------with this / work.

  any idea?

  Thank you

  Hello, the URLS that contain-in their path are not valid. Firefox is less tolerant to errors in this respect than other browsers.
  Correct the path to http://www.athens-dayandnight.gr/images/sobipro/entries/288/587_img.jpg in the source code of this site or if you don't control the contact of the site their webadmin to do...

• have problems with hardware acceleration of rendering: fonts looks terrible

  have problems with hardware acceleration of rendering (integrated gpu: amd 760 g) of one of the latest nightly updates - police seem terrible http://i.imgur.com/kWnySVv.png

  Note that the gfx.content.azure.enabled pref has more effect and you can try to disable Direct2D by setting the pref gfx.direct2d.disabled true on the subject: config page and leave hardware acceleration enabled otherwise.

  See also commentary 414 in bug 812695:

  • https://Bugzilla.Mozilla.org/show_bug.cgi?id=812695#C414

  This way you still have the advantage of hardware acceleration, but can not suffer rendering problems.