Site answers will not open and read certificates

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• my itunes will not open and there is a pop up that rpet ' cannot read itunes library .itl file ' '.

  For some reason any my itunes will not open and there is a pop up that keeps saying "cannot read the itunes library .itl file ' and I don't know why it keeps coming back." Anyone know?

  Hi natalieribeiro,

  ·         What version of the operating system is installed on the computer?

  Follow these methods.

  Method 1: Follow the steps in the article.

  http://support.Apple.com/kb/TS1717

  http://support.Apple.com/kb/HT1923

  Method 2: Perform one perform a clean boot to see if there is any software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

  If the problem persists, contact Apple support for more help and information.

  http://support.Apple.com/kb/HE57

• After the new installation of El Capitan, Illustrator will not open and says that it requires a certain version of Java. I uninstalled and need assistance, put it back in place, as well as the question of fixing once resettled Java

  After you install the new operating system of El Capitan for my macbook, Illustrator will not open and told me that I had to update my Java. When I followed the link provided with the message that popped up, it would not download on my computer for some reason any. After trying to solve the problem for hours, I finally uninstalled illustrator, but now I can't understand how to reinstall. I need help reinstalling the program and then fix the Java problem once it is reinstalled.

  magroot,

  For the Java download successfully, I think that you look here or here:

  https://jdk8.Java.NET/Download.html

  http://oliverdowling.com.au/2014/03/28/Java-SE-8-on-Mac-OS-x/

  For reassembly, you can download version:

  CC:

  http://www.Adobe.com/downloads.html?promoid=JZEFS

  Before CC:

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS5-5-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS4-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS3-product-downloads.html

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  Note: If you have the version CS2 Premium Suite, you need to download the standard and then download Acrobat and GoLive separately under their own serial numbers for replacement.

  Be sure to update, as appropriate:

  Before CC:

  http://www.Adobe.com/support/downloads/product.jsp?product=27&platform=Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=27&platform=Macintosh

• The download links will not open (and not download)

  Hello

  Thanks in advance for your help. I tried to open the download links for the last days and then Firefox "tent" and I get the wheel rolling, the popup will never open and never downloaded files. I checked on the options of Firefox and popups are enabled. I uninstalled Firefox and reinstalled back and it did not work.

  Can you help me please?

  Thank you.

  What happens if you press CTRL + S on a site? A dialogue window appear?

• Hotmail will not let me send it, but my answers will not open

  AS the SUBJECT says, CAN SEND the MAIL HOT BUT the ANSWERS does NOT OPEN

  Hello

  1. you access Hotmail through Internet Explorer?

  2. what happens when you try to open the emails?

  3. you receive an error message?

  The question you have posted is related to Windows Live Hotmail and would be better suited to the Discussion Windows Live groups. Please visit the link below to find a community that will provide the support you want.
  Hotmail Portal
  http://windowslivehelp.com/product.aspx?ProductID=1

• Windows Media Player 12 will not open or read CD/DVD

  Excuse me, I know that I posted earlier but I accidentally hit the wrong button and it says has answered my question and it was not. I had a virus on my computer and it was cleaned professionally. Now my windows media player will not open. He also will not play a cd/dvd or existing music files on my computer. The icon appears on the screen, but nothing happens when I try to open it. I can't do a system restore because there is nothing to restore, my computer was completely wiped out. Someone suggested this below "Disable media features" reboot and then turn on again. I tried already with no luck. I'm also totally updated everything I could find to put on my computer up-to-date.

  1. click on Start (lower-left) and then on Control Panel.

  2. click on programs and features.

  3. on the left side of the screen, click on 'Windows turn features on or off".

  4. look for the entry called multimedia features and extend it by using the symbol. +.

  5. uncheck the box for Windows Media Player.

  6. click on OK.

  7 restart the PC.

  8. click on Start (lower-left) and then on Control Panel.

  9. click on programs and features.

  10. on the left side of the screen, click on 'Windows turn features on or off".

  11 look for the entry called multimedia features and to extend it using the symbol +.

  12. check the box for Windows Media Player.

  13. click on OK.

  14. restart the PC.

  I was afraid of that - "Configuration parameters can be set wrongly."

  On google, there are a few reports of this error message and I couldn't find any that it is resolved. I hope that someone else will be "the chip" with a solution. I'm sorry.

  There are some media player FixIt who might want to try (I have not had your specific problem and Ive not run the FixIt so can't say for sure).

  You can try things like a SFC/scannow , that can help, but I doubt it. I guess it depends on what the virus.

  You could check that the virus is actually went in downloading, installing, free update (update in the Admin) and running a scan with Malwarebytes , but if it was 'cleaned professionally"should be deleted. But unfortunately things that his attack can still be altered.

  You could try a test, to create a new user account 'test' and the connection through that to see if WMP works from this account. for example, it can be your user profile that has been damaged. If this account works WMP then migrate your data everywhere...

  If all goes well, a WMP expert will come to the rescue.

• Downloaded first items 30 minutes ago. It will not open and install on my windows machine 7. Please advise!

  Download very disturbing process. You must click to download Photoshop Elements of the trial was blocked because he had attached malware. This happened twice.

  Secondly, assist to download PS elements worked. But the file would never open and install.

  Then I tried to download the first trial of elements. No malware, but the file does not open and install it.

  Adobe is better than that. What is going on???

  Rgregso51 please be sure to download the trial for first elements Adobe - free trial version download Adobe Premiere elements 12 12 | Adobe.

• CD and DVD player will not open or read

  My USB does not open. I got the message no program associated with the file.

  I reformated the by the advice of Verbatum USB flash drive.  Now the Flash Player works fine, BUT no optical drive will not work.  I can insert a disc into the CD or DVD drive, and it won't play.

  I can click on one of the icons for the drives in my computer and they do not open or play.

  I need help to solve this problem.

  I have Windows XP Home Edition and running IE 8 with all the updates of Windows and IE.

  Help please.

  You can try AutoPlay Repair Wizard from Microsoft here:

  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=c680a7b6-e8fa-45C4-A171-1b389cfacdad

  Download the tool... click Next and select cd/dvd drive and try to open it and such.  Then click on begin Test, and you might find an answer to your problem.

  ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

  I suggest this one below

  Even better...

  http://support.Microsoft.com/GP/cd_dvd_drive_problems is Microsoft Fix it... It will run a diagnostic tool on your 'question' click on this link and it will take you just

  What it fixes...
  • Your CD or DVD drive does not read or write and is shown as disabled
  • The media in your CD or DVD drive cannot be read
  • The media cannot be written for your CD or DVD drive
  • You receive one of the following errors:
    • A specific class or a specific device driver is missing or damaged
    • A CD or DVD drive is not found or is not connected
    • The CD or DVD drive is faced with a problem which does not work properly
    • The CD or DVD drive is not accessible via a drive letter assigned
  How it works...
  Microsoft Automated Troubleshooting Services scans your computer and detects that the root causes of common problems, then

  

  Automatically solves the problems that it encounters, and

  Offers additional resources if the problem is not resolved

• Satellite A300 DVD tray will not open and cause high CPU utilization peaks

  Hello

  I have a laptop Toshiba Satellite A300 - 1 MM and I have a problem with the optical drive (Mat * un DVD Ram Uj880as):

  DVD - RAM plateau sometimes refuse to open. The LED lights up briefly, but still nothing. Windows recognize the drive but the plateau of refuses to open. Eject commands the position of work and management of the computer-> disk management will not work. I can open the tray manually but the optical drive will not read any cd/dvd. No error code in return.

  When that happens it cause peaks of high utilization of the processor (from 60 to 100%) in the System Idle Process. Just stop and restart it solve. After that, the laptop also runs fine and the optical drive.

  I replaced Win7 32-bit with a 64-bit version and the problem persist.

  Help, please. Thank you.

  I have the same machine with Win7 32 bit and use several players. Everything works perfectly. On this virtual path, it is not easy to say what may be the problem. The configuration of your laptop is not known to us, and we don t know how you set up your operating system and additional applications are preinstalled.

  Maybe stupid advice now, but you must install recovery image original Vista that you got with the functionality of your laptop and test with the factory settings. If the same problem occurs we can chat about it.

• E-mail hotmail will not open and get page error

  2 weeks have passed and I can not open or send emails in my hotmail Inbox.  I get "error on page" in the lower LH corner and can not enter in one of my folders, sent, deleted, etc.  The e-mail screen has all the names of the senders, the dates and topics are there but nothing happens.  I have my Microsoft Explorer upgrades to version 7, does not.  Using Thunderbird/Firefox... Ideas... help please!

  You must ask for help in the Hotmail forum.
  Here is the link to Hotmail portal. When you get there, select the section that best fits your problem and ask the question here.
  http://windowslivehelp.com/product.aspx?ProductID=1

  This link is Hotmail forum. Maybe a link better than the first.
  http://windowslivehelp.com/forums.aspx?ProductID=1

  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• Links will not open or read online .wmv files

  IE8 will not play video files WMV links

  With IE8, under Windows7 RC, in a Web page there is a link such as: http://.../file.wmv
  If I click on it, an error page appears immediately, saying: Internet explorer cannot display this webpage.
  A more detailed description of the error is on 'lost internet connectivity' or 'error in the link' etc...
  But if I just right click on the LINKet "save under", the wmv downloads file be saved and opens and play flawlessly in default WMP.
  The system has just WMP as a player, configured with the default settings, I rechecked.
  I have the same problem on another machine with IE8 on Vista with Divx and VLC Player (but all by default WMP) installed

  I found reports of similar problems on the internet, but really no identification of true and the solution of this problem (just the usual platoon 'use firefox!' or 'download winamp!' comments..)

  Any help here?
  Thank you!

  Difficulty: block notebook open in these lines:
  Windows Registry Editor Version 5.00
  [HKEY_CLASSES_ROOT\.avi]
  @= "WMP11. AssocFile.AVI ".
  [HKEY_CLASSES_ROOT\.asf]
  @= "WMP11. AssocFile.ASF ".
  [HKEY_CLASSES_ROOT\.wmv]
  @= "WMP11. AssocFile.WMV ".
  Save the file to your desktop 'Filename'.reg - make sure that you change the record in a file .txt for a '. ' open the file, right adjust the register, open your movies

• Windows media player will not open and play the videos uploaded on my gmail account but if I send email from my yahoo account.

  But if I send the email to my yahoo account, it will open and play very well.  I ran microsofts 'fix it' program many times without success. What could be wrong?

  Hello Tango6,

  Maybe your security software prevents this? What security software currently installed and have you tried to disable it temporarily?
  Given that this occurs only with your Gmail account, I'd be willing to bet that they have in place security measures to prevent reading straight out of email attachments.
  I would check here just to make sure that:
  http://support.Google.com/mail/?hl=en

• power cut now CC will not open and I can't uninstall.

  I just got the ball spinning and cannot do anything with CC - I can open illustrator etc but obviously can not access the library of cc either. When I try to open it I get the message "could not open the creative cloud of demand. -600' of ideas? Thank you

  Hi Leanne,

  I think you found the turning wheel on the Adobe CC application.

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena

• PDF files suddenly will not open and I get a message on the scanner and cameras.

  Gremlins maybe but I can longer open PDF attachments or files stored on my directories. Instead, I get a message asking if I want to add a scanner or a camera. How can I fix it?

  Thank you

  You have a program installed that can open pdf files, for example, Adobe Reader, Adobe Pro, Foxit Reader, etc. ?

  Assuming that you do - because you were able to open pdf files previously - maybe the file association is damaged.

  Right click on a pdf file, then choose open with > choose program

  If you see your pdf reader app that is listed, select it.  Otherwise, click on the Browse button and find the exe file and click 'open '.  For example, the exe for Adobe Reader is named AcroRd32.exe andtypically will be in

  C:\Program NN.n\Reader of Adobe

  After selecting the appropriate exe file, you should achieve the selection window.  Don't forget to check the box "Always use the program selected for this type of file", and then click OK.

• Incoming email links will not open and display error "Application not found" notice how restore all links?

  I tried all kinds of ways to fix this infuriating error without success.  This reference that appears displays a red icon circle, with a white cross on it and the caption reads "Application not found" the previous emails that were at the time received all OK and links could be opened, but now, even those who have the same problem Suggestions would be welcome

  Eric

  Thanks for the comments.

  I'm glad it helped.

  see you soon,

  Steve