Problem with the monthly payment
Hello
For every month, I tried to change the number of credit card, becose each time I have received emails that my payment has failed.
Even when I put card details which I UED to pay before.
Now I can not work because my membership is down. Can YOY help me please. AS SOON AS POSSIBLE.
I still have to pay 79,98 euros, now on my account I see the last bill for 139,98 euros and I don't know why the amount is larger than usual.
Please contact customer service to get this resolved. Please let us know if you are unable to contact support.
Tags: Adobe
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I still got the message "there is a problem with the information of card entered here. Please enter another card or contact your bank. »
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This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
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Hello
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Hi liamg9149512,
I see that the payment issue is now resolved with your account.
Please let us know if there is anything else, we can help you.
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I have a problem with the payment why charge me 44,99 EUR (cost 61.99 euros) then block system and I can't use programs
Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.
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Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
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http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
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If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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Adobe contact information - http://helpx.adobe.com/contact.html
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-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hello! I ve a problem with the complete abo... How can I activate illustrator after regulation time? the complete abo is already saved for the last month...
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On this computer, your cloud subscription correctly displays on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
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If Yes
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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