I have Smart Defragmenter appearing suddenly on my laptop, is it a virus?

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• Blue screen appears suddenly without warning

  On my computer, the blue screen appears suddenly without apparent cause.
  don't know what happens to my laptop that it's the first time on my computer laptop .it happens before on my pc
  My XP pRO features I have a GIG of Ram please help any body

  In addition to what said Gerry, I would do this:

  Because the Microsoft Answers forum doesn't want any kind of information system when a new question is asked, we know almost nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  We know that you have XP Pro and 1 GB of RAM.  It's not enough information.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  Provide information on your system, the better you can:

  
  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  What is your Internet browser and version?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

  Do you see that you think not you should see and when you see it?

  If the system works, what do you think might have changed since the last time it did not work properly?

  Your system seems to start OK and then crash or didn't he start not at all?
  Can you make the system crash when you want?  For example, you would say that there is no specific system activity that coincides with the accidents (like watching videos, playing games, etc.).

  The next time your system crashes, provide more information on what you see.

  Here's a BSOD example showing information you provide:

  http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg

  Send for the nose and the Red arrows (3 to 4 lines total).

  Send all * line STOP message since there are clues in the 4 parameters.

  If there is a name of the file listed in the STOP message, don't forget to include this information too.

  Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.
  Now provide more information about your system and data against more recent accidents.
  Click Start, run and enter in the box:
  Msinfo32
  Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.
  For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.
  There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.
  This will minimize back Q & A and eliminate guesswork.
  Download BlueScreenView here:
  http://www.NirSoft.NET/utils/blue_screen_view.html
  Unzip it and run it (BSV installs nothing) and let him complete the digitization of all your crash dump files.
  If you double-click on depressed, you will get information on it (including the field caused by the driver) and you should be able to spot the problem right away - especially if you see a model in landfills where Caused by field pilot is the same (beginning with this driver).
  BlueScreenView tries to find the right driver or module that caused the blue screen by looking inside the stack of the accident. However, be aware that the driver detection mechanism is not 100% reliable, and you should also look in the lower pane, that display all drivers/modules found in the stack.

  Sometimes BlueScreenView will involve XP files as being the cause of the accident (ntoskrl.exe, win32k.sys, hal.dll etc.) but they are probably not the real cause of the accident (BSV is doing the best he can).

  You will need to either pick up some example crashes over and look through them, or find somewhere the XP files are not the 'cause' or you can upload your files to your SkyDrive crash dump and someone with the windows debugging tools can help take a look at them more closely.

  Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).
  Click on file, save selected items and save information from the dumps to a text file on your desktop called BSOD.txt.

  Open BSOD.txt with a text editor Notepad, WordPad, etc.), select all (Ctrl-A), copy all the text in the Windows Clipboard (Ctrl-C) and paste the text to the Clipboard (Ctrl-V) back here in your next reply.

  Here's an example of report ASB to a single BSOD I initiated on purpose that indicates the cause of the accident as the pilot i8042prt.sys belonging to Microsoft Corporation:

  ==================================================
  Dump file: Mini102911 - 02.dmp
  Crash time: 2011-10-29 04:54:36
  Bug Check String: MANUALLY_INITIATED_CRASH
  Bug check code: 0x000000e2
  Parameter 1: 0x00000000
  Parameter 2: 0x00000000
  Parameter 3: 0x00000000
  Parameter 4: 0x00000000
  Caused by the driver: i8042prt.sys
  Caused by the address: i8042prt.sys + 27fb
  Description of the file: i8042 Port driver
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 5.1.2600.5512 (xpsp.080413 - 2108)
  Processor: 32-bit
  Plant address: ntoskrnl.exe + 22f43
  Stack address 1: i8042prt.sys + 27fb
  Stack address 2: i8042prt.sys + 2033
  Battery 3 address: ntoskrnl.exe + 6e715
  Computer name:
  Full path: C:\WINDOWS\Minidump\Mini102911-02.dmp
  Number of processors: 4
  Main version: 15
  Minor Version: 2600
  Size of the dump file: 94 208
  ==================================================

  Send information BleuScreenView of 5 last memory dumps (if you have 5 dumps memory yet, send the most recent, you).
  While you wait, please follow these steps:
  Perform scans for malware, and then fix any problems:
  Download, install, update and do a full scan with these free malware detection programs:
  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
  They can be uninstalled later if you wish.

  Restart your computer and solve the outstanding issues.

  It is sometimes easier just to download the memory dump files since your last breaks down on your SkyDrive (everyone has a SkyDrive for file sharing).   So can someone who already has Windows debugging tools to look at things and understand what is happening.

  Dump memory of recent crashes and BSOD files are usually in this folder:

  c:\windows\minidump

  The files will be named something like this:

  Mini120311 - 01.dmp

  You need to download the latest... maybe 5-10 of the most recent crash dump files should be sufficient if you who have a lot.  If you do not have that much, send what you have.

  Getting started with SkyDrive:
  http://explore.live.com/SkyDrive-get-started

  Once you get your downloaded files and watch them on your SkyDrive, you need to 'share' your folders/files so that others can see them.

  Here is a link that tells you how to:
  http://explore.live.com/Windows-Live-SkyDrive-change-access-permissions-FAQ

  Then click on the button "insert a link".  When you click on that, a window opens that contains the link to your SkyDrive files.

  Copy the contents of the box "copy this link to share:" in selecting the content of the link (it will be all highlighted), press Ctrl + C (copy) and then come back to the forum and in your next message, press Ctrl + V to paste the contents of the link back here.

  What you paste the return will look something like this link on my SkyDrive:
  https://SkyDrive.live.com/redir.aspx?CID=6a7e789cab1d6f39&RESID=6A7E789CAB1D6F39! 311

• CPT 9: Zoom Destination appears suddenly

  Hi all

  I use Captivate 9 version 9.0.1.320 on Windows 7.

  My question is maybe really stupid and sorry for that.

  I added a zoom area on a slide of my demo Simulation.

  I want the Zoom Destination to appear and gradually zoom in. For the moment, the Zoom Destination appears rather abruptly even thought, I played with the timings of the Source of Zoom and Zoom Destination.

  On top that the effects seem to be grayed out when trying to solve this problem by adding the effect floating about to Destination of Zoom .

  What I am doing wrong?

  Kind regards
  Iasmi

  Could upgrade you to version 9.0.2? I checked on your version, but there is a new patch released.

  Normally the zoom area object does not appear suddenly but takes time, that you can adjust in the synchronization properties.  Default installation appears at 0 seconds and zoom time = 1.5 seconds. Maybe you could post a screenshot of the chronology, is perhaps another point stopping somewhere? How did you test? Try to preview in the browser or HTML in the browser (F12 of F11) If you are on a normal life, not a sensitive project.

  Given that it is a simulation of demo, just a question: have you tried the video demo (cpvc) instead of the simulation of the demo? He has a much better way of zoom and pan with better quality than the subject of (old) Zoom in cptx projects.

  You can create a custom zoom effect, using the scale effects and motion together on an image of the area will be enlarged.

• My bookmarks sidebar appears suddenly empty, showing a search panel and no bookmarks. All bookmarks always appear in the menu bar. Ideas?

  My bookmarks sidebar appears suddenly empty, showing a search panel and no bookmarks. All bookmarks always appear in the menu bar. Ideas?

  This may be a problem with the places.sqlite file that stores the bookmarks and history.

  • http://KB.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

• What is WinWord 8 and what is it? It appeared suddenly in My Documents folder, and it is marked read-only.

  What is WinWord 8 and what is it?  It appeared suddenly in My Documents folder, and it is marked read-only.

  original title: what is WinWord 8

  What is WinWord 8 and what is it?  It appeared suddenly in My Documents folder, and it is marked read-only.

  WinWord8?

  Part of Microsoft Office 97.  Maybe a part of a previous version of Microsoft Works too.

  Delete it if you don't need.

• Have 'Program Bar' appear on my taskbar out of the blue. Untitled - has only a DAISEY YELLOW with an icon of grd blue back.

  Have 'Program Bar' appear on my taskbar out of the blue. Untitled - has only a DAISEY YELLOW with an icon of grd blue back. No matter what I do it will not disappear!

  It's still in the taskbar or only occasionally?

  In the taskbar / properties are you using the option "the of the Group similar taskbar buttons"?

  Can you reproduce the problem in Mode safe mode or Normal Mode, but as a different user?

  Vista Advanced Boot Options (or 7)
  http://Techblissonline.com/Vista-advanced-boot-options/

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/default.aspx/KB/929135

  I see a lot of recommendations here for programs such as -

  Malwarebytes' Anti-Malware
  http://www.Malwarebytes.org/MBAM.php

  SuperAntispyware
  http://SUPERAntiSpyware.com/

  You want to try this so that we can see the problem with the taskbar?

  How i: post a screen shot on this forum?
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/thread/58f8a8fd-d7b1-484f-A2DE-65ba19571304

• All the program icons have the same appearance and open Windows Media Center

  Original title: cannot start a program
  When I click on an any program icon on the Windows 7 Desktop, a window appears with its contents: suggested program to open Windows Media Center. All the programs on the desktop icons have the same appearance.

  Using Word 2007 to get an example:

  I've seen this happen when opening a program via a shortcut on the desktop (for example. LNK file), you are asked what type of program to open it with. After you select theWord (or another program) via the Select a program from a list of programs installedand checkalways use the selected program to open this type of file, the referenced by the shortcut of origin Word document opens in Word as it should.

  The problem is that now all shortcuts (for example. LNK files) on the desktop or in the Explorer will want to be opened by Word and use Word icon to display the shortcut. This is known as a file association and the default icon. The same condition can occur if you have performed these actions on one. JPG or even a. EXE, but the. LNK explanation is much more likely.

  This has happened enough that a small utility was written to cancel the. LNK file association was created. There is a registry hack to do this, but I recommend the utility unLNK for its ease of use.

  A utility to Unassociate Types of files in Windows 7 and Vista
  http://www.Winhelponline.com/articles/231/1/an-utility-to-unassociate-file-types-in-Windows-7-and-Vista.html

  Just use the utility to unassociate the. LNK files. Operating instructions are available on the web page above (the same place to get the utility).

  • If this proposal of solution solves your problem, please go back and mark as answer for others to consider.

• Why have all my colors suddenly changed - from white to cream yellow and all the other colors in the same way?

  Why have all my colors suddenly changed - from white to cream yellow and all the other colors in the same way?

  This looks strangely like the good old 'false monitor via Windows Update profile'. If the selector of color shows the cream when it should be white, that's all.

  We won't know until the OP comes back with more information and perhaps a screenshot, but in the meantime (since I'm away from my main system) I can try to locate my standard screenshot of one of the countless other threads I posted it that...

  ah, it's here (last posted barely two weeks in Lightroom):

  

• I have problems to install itunes on my laptop computer error: this installation package could not be opened

  I have problems to install itunes on my laptop.  I get the following message appears when you try to install 'this installation package could not be opened.
  Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package. »

  Hello

  Thank you for writing to Microsoft Communities. The description of your problem, it seems that you can not install iTunes.

  Until we start troubleshooting on this issue please provides us additional information by answering a few questions, this will help us better solutions to the problems.

  1. are you able to install other applications?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  Method 1: Problems installing and uninstalling programs on Windows http://support.microsoft.com/kb/2438651 computers

  Problem installing iTunes or QuickTime for Windows: http://support.apple.com/kb/HT1926

  You can also view the resources specific to iTunes. You can get in touch with the community of Apple or the support Web site for additional assistance on the issue:
  http://www.Apple.com/support/iTunes/

  Please follow these recommended steps and post if you still experience the problem.

• What version of Firefox options do I have to use Firefox on the new laptop running Win 7 64 bit, and how do I move bookmarks current laptop running Firefox 3.5.13 again laptop?

  Currently running on the laptop using Windows XP pro sp3 Firefox 3.5.13 and want to move my favorites to a new laptop. New laptop using Win 7 pro 64 - bit OS. I've read too many conflicting reports on Firefox and Win 7 and Firefox works on a real 64 - bit version. What are my choices for a stable browser for the new laptop and what specific version of Firefox is recommended, and the advantages and disadvantages of this suggestion? (I think we can run Firefox 32-bit version in the 64-bit environment, but which is the best choice?) I have not installed Firefox on the new laptop yet and am eager to dump IE. It is displayed for my old laptop. Thank you...

  Mozilla working on a 64-bit version of Firefox, but it's a way off. Currently, the only release versions are 32-bit, and the next major version will be also only 32 bits.

  I recommend that you install the latest version of publication (3.6.10) available since http://www.mozilla.com/

  To copy bookmarks, follow the procedure described in the article restore bookmarks from a backup or move them to another computer to save a json file, you can import (restore) on the new laptop. You can copy more bookmarks, for details, see back up and restore the information contained in the Firefox profiles and backup - MozillaZine Knowledge Base Profile. The last link includes a third-party utility that can make the process easier.

• should I have put windows 764-bit on this laptop - hp dv6000 2006 edition, came with xp?

  should I have put windows 764-bit on this laptop - hp dv6000 2006 edition, came with xp? Dual processor 1.7, 2gbs ram

  Hi, Steve.

  My suggestion, because you do not know your exact model laptop, is to run the tool to scan the Crucial memory and it should tell you how your PC can take memory and how fast. I'm assuming that PC2-5300, based on your processor. PC2-6400 also works if it's cheaper to buy.  It will just downclock at low speed 667 MHz.

  http://www.crucial.com/systemscanner/index.aspx

  Bravo - You just click on the White Star under my name.

  Thank you

  Paul

• I already bought 2 XP Professional pay. Now to buy Windows 7, I still have to pay for my PC and laptop computers. There is a special offer for people like me? Meet _ @_. ___

  I already bought 2 XP Professional pay. Now to buy Windows 7, I still have to pay for my PC and laptop computers. There is a special offer for people like me? Answer to * address email is removed from the privacy *

  Consider the Windows 7 Home Premium Upgrade Family Pack.

• I lost the installation disc, I have a XP OS on an old laptop IBM I would use INSTEAD on my macbook pro (which already has Parallels Desktop) - is it possible?

  I lost the installation disc, I have a XP OS on an old laptop IBM I would use INSTEAD on my macbook pro (which already has Parallels Desktop) - is it possible? I don't have a cd on my laptop burner - can I use an external hard drive

  OEM license...  N °

• Windows System 32 does not locate khatra.exe is move every time when I start my laptop that I have to remove khatra.exe from my laptop

  Windows System 32 does not locate khatra.exe is move every time when I start my laptop that I have to remove khatra.exe from my laptop

  Hello

  Information KHATRA.exe
  http://www.bleepingcomputer.com/startups/not_used-24897.html
  It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
  the Windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Have deleted Vista Ultimate power of a laptop off and downloaded on another larger laptop. will not be activated due to the use

  Have uninstalled vista Ultimate edition on a laptop at home and it downloaded onto a laptop larger home. Activation is refused on the ground that the product is already used on the first laptop. This is a single user license. But my IP address must be the same that I use two laptops on a router from apple.

  Be very much obliged if someone could kindly explain in simple terms I should do to fix the problem.

  Hello

  You don't say what kind of license of Windows you have.

  It depends on the type of license you have, as to whether you can transfer it or not.

  Pre-installed Licenses OEM (HP, Acer, etc.) and the Microsoft System Builder OEM licenses are tied to the first machine that they are installed on and channels of license when this machine dies.

  OEM licenses are not transferable.

  If you have purchased your own license for sale retail of Windows and installed yourself, yes you can transfer it to another computer.

  Retail licenses are transferable.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  Try activating by phone and wait for a real person answer if you can explain the situation to them.

  It is explained in this link.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.