Blue screen appears suddenly without warning

On my computer, the blue screen appears suddenly without apparent cause.
don't know what happens to my laptop that it's the first time on my computer laptop .it happens before on my pc
My XP pRO features I have a GIG of Ram please help any body

In addition to what said Gerry, I would do this:

Because the Microsoft Answers forum doesn't want any kind of information system when a new question is asked, we know almost nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

We know that you have XP Pro and 1 GB of RAM.  It's not enough information.

Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

Provide information on your system, the better you can:


What is your system brand and model?

What is your Version of XP and the Service Pack?

What is your Internet browser and version?

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

The afflicted system has a working CD/DVD (internal or external) drive?

You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

Do you see that you think not you should see and when you see it?

If the system works, what do you think might have changed since the last time it did not work properly?

Your system seems to start OK and then crash or didn't he start not at all?
Can you make the system crash when you want?  For example, you would say that there is no specific system activity that coincides with the accidents (like watching videos, playing games, etc.).

The next time your system crashes, provide more information on what you see.

Here's a BSOD example showing information you provide:
Send for the nose and the Red arrows (3 to 4 lines total).
Send all * line STOP message since there are clues in the 4 parameters.
If there is a name of the file listed in the STOP message, don't forget to include this information too.
Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.
Now provide more information about your system and data against more recent accidents.
Click Start, run and enter in the box:
Msinfo32
Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.
For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.
There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.
This will minimize back Q & A and eliminate guesswork.
Download BlueScreenView here:
Unzip it and run it (BSV installs nothing) and let him complete the digitization of all your crash dump files.
If you double-click on depressed, you will get information on it (including the field caused by the driver) and you should be able to spot the problem right away - especially if you see a model in landfills where Caused by field pilot is the same (beginning with this driver).
BlueScreenView tries to find the right driver or module that caused the blue screen by looking inside the stack of the accident. However, be aware that the driver detection mechanism is not 100% reliable, and you should also look in the lower pane, that display all drivers/modules found in the stack.

Sometimes BlueScreenView will involve XP files as being the cause of the accident (ntoskrl.exe, win32k.sys, hal.dll etc.) but they are probably not the real cause of the accident (BSV is doing the best he can).

You will need to either pick up some example crashes over and look through them, or find somewhere the XP files are not the 'cause' or you can upload your files to your SkyDrive crash dump and someone with the windows debugging tools can help take a look at them more closely.

Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).
Click on file, save selected items and save information from the dumps to a text file on your desktop called BSOD.txt.

Open BSOD.txt with a text editor Notepad, WordPad, etc.), select all (Ctrl-A), copy all the text in the Windows Clipboard (Ctrl-C) and paste the text to the Clipboard (Ctrl-V) back here in your next reply.

Here's an example of report ASB to a single BSOD I initiated on purpose that indicates the cause of the accident as the pilot i8042prt.sys belonging to Microsoft Corporation:

==================================================
Dump file: Mini102911 - 02.dmp
Crash time: 2011-10-29 04:54:36
Bug Check String: MANUALLY_INITIATED_CRASH
Bug check code: 0x000000e2
Parameter 1: 0x00000000
Parameter 2: 0x00000000
Parameter 3: 0x00000000
Parameter 4: 0x00000000
Caused by the driver: i8042prt.sys
Caused by the address: i8042prt.sys + 27fb
Description of the file: i8042 Port driver
Product name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File version: 5.1.2600.5512 (xpsp.080413 - 2108)
Processor: 32-bit
Plant address: ntoskrnl.exe + 22f43
Stack address 1: i8042prt.sys + 27fb
Stack address 2: i8042prt.sys + 2033
Battery 3 address: ntoskrnl.exe + 6e715
Computer name:
Full path: C:\WINDOWS\Minidump\Mini102911-02.dmp
Number of processors: 4
Main version: 15
Minor Version: 2600
Size of the dump file: 94 208
==================================================

Send information BleuScreenView of 5 last memory dumps (if you have 5 dumps memory yet, send the most recent, you).
While you wait, please follow these steps:
Perform scans for malware, and then fix any problems:
Download, install, update and do a full scan with these free malware detection programs:
Malwarebytes (MMFA): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
They can be uninstalled later if you wish.

Restart your computer and solve the outstanding issues.

It is sometimes easier just to download the memory dump files since your last breaks down on your SkyDrive (everyone has a SkyDrive for file sharing).   So can someone who already has Windows debugging tools to look at things and understand what is happening.

Dump memory of recent crashes and BSOD files are usually in this folder:

c:\windows\minidump

The files will be named something like this:

Mini120311 - 01.dmp

You need to download the latest... maybe 5-10 of the most recent crash dump files should be sufficient if you who have a lot.  If you do not have that much, send what you have.

Getting started with SkyDrive:
http://explore.live.com/SkyDrive-get-started

Once you get your downloaded files and watch them on your SkyDrive, you need to 'share' your folders/files so that others can see them.

Here is a link that tells you how to:
http://explore.live.com/Windows-Live-SkyDrive-change-access-permissions-FAQ

Then click on the button "insert a link".  When you click on that, a window opens that contains the link to your SkyDrive files.

Copy the contents of the box "copy this link to share:" in selecting the content of the link (it will be all highlighted), press Ctrl + C (copy) and then come back to the forum and in your next message, press Ctrl + V to paste the contents of the link back here.

What you paste the return will look something like this link on my SkyDrive:
https://SkyDrive.live.com/redir.aspx?CID=6a7e789cab1d6f39&RESID=6A7E789CAB1D6F39! 311

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