I have the serial number for CS6 Master Collection, so why don't qualify me for the upgrade of the reduction on CC?
I tried to go with and without hyphen, but it does not work.
Is your CS6 a student/teacher license - that could be a reason? Here is a link to the conditions to get the discount. Maybe you can find a requirement that you possess the disqualifies it.
If you can't find what you need to contact Adobe Support to see if they can help you.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
-
Try reinstalling the serial number incorrect cs6 master collection
I recently got a new computer and try to activate the CS6 Master Collection. He said that my serial number is not valid. I adapted the serial number to one on my adobe account. I called customer service and they told me that I had to do a chat session to solve the problem. Well, that I can't join the cat to save my life. I'm really frustrated that there is no better customer service in order to use the software I paid for. Anyone have any suggestions? BTW, I have access to my old computer. TIA
Hello
Please see: -.
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.htmlError failed to validate the serial number | CS6
http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html -
I have a serial number for CS6. but it does not work. I noticed that there are several versions of CS 6. I downloaded 'standard design', but it did not work. Which version goes with serial number [removed]?
Thank you
Bill Heinsohn
Check your Adobe account online. If you have registered the software version should be shown there.
Never share your serial number publicly... anyone can use it.
-
Old macbook pro drive dead... need to reinstall Design & Web Premium CS6 MAC EU on my new macbook pro... I have my serial number for my adobe ID... can someone help... Please?
Please see the applications download Creative Suite 6
Hope this will help you.
Kind regards
Hervé Khare
-
Here's my problem, I typed my redemption code and got my serial number but as I get a pen and crushed paper my computer and now I can't have my serial number for the 14 items.
All can help me please!
First, check your Adobe account to see if the serial number is Adobe ID
Otherwise, you need to contact Adobe directly
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link belowSerial number and activation support (non - CC)
-
I don't have a serial number for my Adobe Suite
I don't have a serial number for my Adobe Suite that I bought 3 years ago. My computer crashed and I got a new, but I can't install it on my new computer without the serial number. How can I access it?
Did you find the serial number of your product Adobe quickly
Please check & let us know.
Thank you
Stéphane
-
I have a serial number for Acrobat standard xi, where I have entries, it?
I have a serial number for Acrobat standard xi, where I have entries, it?
I try to install standard Acrobat Xi, but it directly affects the download pro XI. Why does do that?
-
I have a serial number for Adobe Acrobat standard, however I have more software is installed
I have a serial number for Adobe Acrobat standard, but I don't have the software installed and need to re - install - download only I can find for the free trial of Acrobat Professional, which is not good, just like my series number does not work with this.
Please can you provide a download link for Acrobat Standard
Thank you
Scott
Did you choose the option to download your purchase? If so, please visit http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for more information on how to download the software of your account.
-
I have a serial number for CS4 and I'm trying to reinstall...
I have a serial number for CS4 and I am trying to reinstall my computer laptop afte that I had to do a recovery. I have Windows 8 and I can't also install serial number does not work
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
-
I downloaded the trial version but I got a serial number for the disk that I received since then, how do I enter my serial number to activate my account.
After you downloaded and installed the trial version, you can activate the software by launching it and entering the serial number when prompted.
If not, you can run the software, go to the 'Help' menu and select 'Enable' and then enter the serial number when prompted to activate the software.
-
I have
If you have used the redemption code already that it cannot be reused. If you lost and never used, then you should pursue one who sells it to you to see if they would be willing to provide another redemption code.
If you have already used the redemption code... To locate the serial number: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
-
I have a serial number for cs3, but could not find the disk...
I have the serial number, but can't find my disc. That's the master collection. I am trying to download the software from this site so that I can put my serial number (I'm on a new computer), and it keeps giving me an error when I try to download the first file. Can anyone help?
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
-
Attempt to re - install Creative Suite 3 Premium, I lost the serial number update 2.3 premium. I have all the disks and serial for CS2 and CS3. All serial numbers are verified, but will not continue with the serial number of the update.
Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.
In addition, because the activation for CS2 server is no longer available, it MAY be possible that you will not be able to activate your version of upgrade CS3 error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3
I think you need to contact Adobe on this one, because other users in an open forum will not be able to solve a problem of serial number
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Serial number and activation support (non - CC)
-
I have a serial number for photoshop 6, but my pc does not have a disk driver.
I have the serial number, but I don't know what download I'm supposed to use.
On my other computer, Photoshop icon looked like an eye.
I tried to find the good download, but all I downloaded was not the right product.
I'd be happy if someone could show me the right file.
Thank you!
Gur Aizenberg wrote:
On my other computer, Photoshop icon looked like an eye.
What is Photoshop you are looking for?
Splash screen:
Icon:
If so, it's a version of 15 year, dating back to September 2000 and there is no download online.
-
My company has several copies of adobe acrobat 9 pro, I have the serial numbers for. However, I have not all discs and cannot find a way to download this version of the software so I can use it.
Maybe you are looking for
-
"Repair of battery" after 200 cicles (macbook Pro 2011)
Hi, I have a Macbook Pro from mid-2011 and after around 200 cicles, he says "service battery", but the battery works perfectly well, of course it takes only 2 hours or less because it is already 5 years (and we all know that it is a complete lie that
-
Please help: broken WLAN
The connection with OS x 10.6.8 to a router, which was replaced. Now, the router can be connected, WLAN symbol in the menu bar fine, but any applicacations report: no connection to the Internet. Diagnostic Web started from Safari reports: can not sol
-
Re: Satellite Z30-A-177 - keyboard with a US layout
Hello! So I got a Satellite of the European Union A-Z30-177 / PT248E-00N00WGR by Amazon of the Germany and I wanted to ask if it is possible to get a keyboard with a US provision so that I can install it myself. Have not found anything useful with Go
-
acquire data from the oscilloscope DPO2024
I am trying to acquire data from the oscilloscope DPO2024 using labview. I am able to do, but my vi file only works for channel 1. Other than channel 1, it does not work and instead, it changes the adjustment of the oscilloscope as well. Find the vi
-
I need driver PCI\VEN_8086 & DEV_1C3D & REV_04 Thank you