I have two error codes separate I receive.

I have an Asus laptop comes with Windows 8. Lately I get two error messages separate.  The first is (werfault.exe 0xc000001d at location 0x76e05f38) which occurs whenever I try to click the button of Explorer, but when I go through applications and click on explore it opens upward.  The error code I get is (iexplore.exe) it also has the same set of numbers as shown above. Can anyone help?

Hello

Have you read this information from Microsoft on manually fix errors?

«Use the System File Checker tool to repair missing or corrupted system files»

http://Support2.Microsoft.com/kb/929833?WA=wsignin1.0#manually repair

_________________________________________________

And these eightforums.com tutorials are very detailed for the problems resulting from Scan SFC:

"How to run the command" SFC/scannow"at the start or in Windows 8 and 8.1" . "

http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-Windows-8-a.html

Read it in conjunction with the rest of the information they give link above.

Note

If SFC could not fix something, then run the new command to see if it can be able to next time. Sometimes, it can take by running the sfc/scannow command 3 times restart the PC after each time completely fix everything what he is capable of.

If not, then run the Dism/online/Cleanup-Image /RestoreHealth command to repair damage to the component store,

Repair-WindowsImage-online - CheckHealth

Repair-WindowsImage-online - ScanHealth

Repair-WindowsImage-online - RestoreHealth

Restart the PC afterwards, and then retry the command sfc/scannow .

If still no, then try using ONE OPTION above to run the command sfc/scannow at the start

If still no, then you could do a Refresh of Windows 8, or run a System Restore using a restore point dated before the wrong file occurred to fix. You may need to repeat doing a restore of the system until you find a restore point that is older that may work.

If not yet, then you can use the steps in the TIP box in the section THREE OPTION to manually replace the files SFC could not fix.

__________________________________________________

"How to update windows 8 and 8.1" . "

http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

Refresh your PC goes like this:

  • The PC starts in Windows RE (Recovery Eenvironment).
  • Windows RE scans the hard drive for your data, settings, and applications and puts them aside (on the same drive).
  • Windows RE installs a new copy of Windows.
  • Windows RE restores the data, settings, and applications, which it set aside in the newly installed copy of Windows.
  • The PC reboots into the newly installed copy of Windows.

_________________________________________________

"How to reset Windows 8 and Windows 8.1" . "

http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

"When you reboot your PC, the drive will be completely reset and all your applications and your files will be removed it." Windows 8 will be reinstalled, and you need to change any settings, and then reinstall all the apps you want to come back after the reset. If you know if all the files you don't want to lose, then you must back up these files before you start resetting.

See you soon.

Tags: Windows

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