I have Windows xp, how to remove or delete a contextual area about the Windows Installer which appears unwsolicited when I open Internet Explorer

Boxc contextual of Windows Explorer is displayed when I open Internet Explorer... it does not cancel - runs a secondary Windows Installer box.   I have to go through the process to attempt to cancel the boxes about 3 times before finally disappears and allows me to use my browser.

Hi LeonCollins,

1. What is the full error message you get?

2 this only happens with Internet Explorer, or when opening other programs?

You can try these steps and see if it helps.

Method 1: Reregister the Installer engine.

a. Click Start, click Run and then type cmd in the dialog box, and then click command prompt.

b. at the command prompt, type the following and press ENTER after each line:

MSIExec /Unregister

MSIExec/regserver

Method 2: Check your version of Windows Installer and upgrade to the latest version if it is needed.

a. Click Start, type cmd in the search box or click Run then type services.msc in the dialog box and then press ENTER to open a command prompt window.

b. at the command prompt, type MSIExec and then press ENTER. If the MSI engine works, there should be no error message, and should open a separate dialog box. This shows the MSI version.

If the version of the installer is not version 4.5, see the following article in the Knowledge Base Microsoft for more information and a link to download Windows install 4.5:

942288 Windows Installer 4.5 is available

Try to install or to uninstall again.

Hope this information is useful.

Tags: Windows

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