I installed a creative cloud a month earlier for a free trial. Last week, I bought a license of Lightroom 5. Now, how can I install and save my license of Lightroom 5 on my computer?

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• My suite creative cloud everything has disappeared. I just had last week. Each place of access applications is empty, including the drop down on the desk.

  My suite creative cloud everything has disappeared. I just had last week. Each place of access applications is empty, including the drop down on the desk. And of course, there is no one to talk at the end of week!

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I try to install creative cloud in order to get a free trial of photoshop

  but the download never starts, and I get this message:

  There is no set application to open the URL aam://SAPCode=PHSP?productVersion=15.0?passPhrase=O+fbL1E+mA2VihEL+WpiMDDIKHEdHLgz3EMZH2v EBH7hhm7xgpwU5EpsThlUX95sLID5yKstlZ4XKG + qT/dAJJUUCTLFc6asjRsN74lYeCFagRCRk/yf0Q2RzjosEbsH8 XFOyGrreh4GfWwb2cwJUCsMuwFL1gBI8P2CLkhCn7M =.

  Use a different browser

• How can I find and read emails that Thunderbird has downloaded on my computer?

  I read that Thunderbird puts copies of emails in the folder profiles. To find the folder, I see what looks like the names of folders, I did in Thunderbird and don't see yet any individual emails. When I try to open Thunderbird wants to make an attachment in an outgoing e-mail message. Also, now Thunderbird doesn't want to connect to the ISP and open the mails it.

  Wow. All files in the local folders / Archives returned. It is very good, thanks.

  I should try that for other folders not in the / Archive. Most top of the tree?

• Hello, I bought the package creative cloud for a month, had a complete trial version. Already move forward payment, but I use coudnt (how can I instal)

  Hello, I bought the package creative cloud for a month, had a complete trial version. Already move forward payment, but I use coudnt (how can I instal)

  Hi Victoria,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I would like to get the list of all devices on which my creative cloud has been activated for the last six months or a year

  I would like to get the list of all devices on which my creative cloud has been activated for the last six months or a year

  I do not think that information... Adobe titles represent the only link I know following your accounts, but not where the programs are installed

  https://Accounts.adobe.com/ , then click on Plans & products above to find a list of your programs and your serial numbers

• Adobe Creative Cloud 12 month prepaid membership - loading and redeeming failure code said not be valid on the second attempt

  Adobe Creative Cloud 12 month prepaid membership - loading and redeeming failure code said not be valid on the second attempt?

  Suggestions please

  Redemption codes are good for one use.  Contact the Adobe Support directly for assistance with your purchase (if you bought through Adobe)

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada.

  I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada. How can I sole this problem?

  Please refer to: FAQ: How can I share my membership creative cloud?

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

  Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.

  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• I installed Photoshop and Lightroom CC programs by creative cloud, but after 30 days expired programs. The payment is in discount on my credit card. I can't open these programs because I can't open the program because Adobe application results

  I installed Photoshop and Lightroom CC programs by creative cloud, but after 30 days expired programs. The payment is in discount on my credit card. I can't open these programs because Adobe ask activation or the code number.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi, well, I want to get the creative cloud cuz I need for my career as urgent, but I will change my phone soon, so my question is... can I install in my pc, and then move them to another without paying again or something?

  Hi, well, I want to get the creative cloud cuz I need for my career as urgent, but I will change my phone soon, so my question is... can I install in my pc, and then move them to another without paying again or something?

  Yes.

  You can install an unlimited number of computers.  You can connect to up to two computers at any time (and you must be connected to use your cc programs).

  It's quick and easy to sign in and out, so there is no downside on the use of the cc on different computers.  legally, only the licensee is authorized to use the subscription of the cc if you can't share your programs with another person, but this is the only restriction.

  you have just installed you are the application of cc desktop on any computer you use, Download Adobe Creative Cloud apps | CC free trial Adobe

  Connect, connect and disconnect activate Cloud Creative applications

  Use the desktop application to install your programs of cc.

• I try to install Photoshop for a free trial and it fails every time. I installed creative cloud with no problems. Help?

  I try to install Photoshop for a free trial and it fails every time. I installed creative cloud with no problems. Help?

  What is the error message?

  If there is none and the problem occurs during the installation, errors in the Installation and launch journal | CS5.5, CS5, CS6, CC

• Offer Adobe Creative Cloud 3 months says "series already redeemed.

  , I recently purchased a Wacom tablet, which included an offer for the full package of Adobe Creative cloud three months, which of course, I like to use. When I go to https://creative.adobe.com/redeem and fill in the serial number, I got Wacom I get the message that the code already has to be redeemed, which I have not yet. What to do?

  Hi JJ

  These codes are provided to Wacom so they can they deliver to their customers.  Please contact with me again and I'll also follow up with my contact at Wacom.

  Kind regards

  Bev

• Im trying to buy a subscription to creative cloud online in India. I see the cost at Rs. 499 / month but the browser asks me to pay $9.99 / month at time of purchase. I am not able to buy membership in rupees. How can I solve this problem?

  I see the cost at Rs. 499 / month but the browser asks me to pay $9.99 / month at time of purchase. I am not able to buy membership in rupees. How can I solve this problem?

  I changed my country India/English how much I see the cost in rupees. But when I click on buy now, I am asked to pay $9.99 / month. Why is this happening? How can it be solved?

  Thank you.

  Select a store

  Change the country associated with your Adobe ID