I installed Acrobat reader, but I can't use it. I miss a letter with my serial number and instructions how to register

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• I bought Acrobat Pro, but I can't use it. Whenever I try to open it, it says that I need to renew my membership for creative cloud... Thanks for your help.

  I bought Acrobat Pro, but I can't use it. Whenever I try to open it, it says that I need to renew my membership for creative cloud... Thanks for your help.

  Hello

  Please check the help below document:

  Using creative cloud | 'Renew your membership' window appears when you launch a creative cloud application

  Kind regards

  Sheena

• I bought CS3 for mac G4 and when I transferred to my new mac g5, download programs, but I can't use an any of them because that a window opens and says enter serial No. No problem, I have a valid serial number, but when I enter it, a screen comes ups sayi

  I bought CS3 for mac G4 and when I transferred to my new mac g5, download programs, but I can't use an any of them because that a window opens and says enter serial No. No problem, I have a valid serial number, but when I enter it, a screen comes ups saying that the # is not valid. Can someone help me. [deleted]

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  Error "serial number is not valid for this product". Creative Suite

  In addition, if you have El Capitan, click on the following link

  See answer #5 in https://forums.adobe.com/thread/1965850 for several solution links

  -the first link that the answer is a possible solution to install problems

• I bought Acrobat Standard a year and half ago and lost my disc to install it on my new computer. I lost two hours on the phone trying to get a link to download this product. I have my box with my serial number and all I need is a link to

  I bought Acrobat Standard a year and half ago and lost my disc to install it on my new computer. I lost two hours on the phone trying to get a link to download this product. I have my box with my serial number and all I need is a link to download this product. Can someone help me please?

  Hello

  My apologies for the inconvenience, please use the link below to download Acrobat Standard.

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  See also, system requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC

  Kind regards

  Bani

• I have a lightroom software 6. My mac has no dvd/cd slot and I want to download. I have the serial number. I can't find the option to download lr with a serial number

  My mac has no dvd/cd slot and I want to download. I have the serial number. I can't find the option to download lr with a serial number

  Hello

  Please visit the link below to download:

  Install Photoshop Lightroom

• Hi all, I have 5 LR I purchased with a serial number and a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, LR4 LR5 to last time it was just an update without having to buy the creative cloud ,

  Hi all, I have 5 LR I purchased with a serial number and a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, LR4 LR5 to last time it was just an update without having to buy the creative cloud is it possible to LR5 LR6 to? Thank you very much.

  Jeffrey

  Yes, you can buy Lightroom without subscribing to Adobe Creative Cloud.

  To purchase an upgrade to Lightroom 6 from a previous version, please see this link: products .  Scroll to lightroom and click 'buy '. Then click on the selectable text next to "I want to:" and select "upgrade". In the drop-down list, select the version that you are upgrading.  I hope that help.

  Best regards

  Guinot

• I just bought the version upgrade Adobe Acrobat Pro DC, mistaken, that I do not have an Adobe program with a serial number.

  I just bought the upgraded version of Adobe Acrobat Pro DC, error, that I do not have a program Adobe with a serial number. I'm trying to contact the company to cancel my payment and ask them to use the access to download the full version in Australia.  Y at - it (other than the noreply) email address.

  Please see I sent a private message.

• When I updated my Adobe Acrobat plug-ins it uninstalled Adobe Reader and installed Adobe Acrobat Reader DC. Can I use Adobe Reader instead?

  I am running Windows 7 Home Premium 64-bit. Firefox said that my plugin Adobe Acrobat was outdated, so I've updated. It uninstalled my Adobe Reader Version 11.0.12.18 and replaced it with Adobe Acrobat Reader Version 2015.008.20082 DC. I did not like this program, and more I read there are still bugs in there. I uninstalled the program and reinstalled Adobe Reader Version 11.0.12.18. I went into the menu of options of Firefox under applications and changed the options Adobe to use Adobe Reader as the default application for PDF files. It is a safe choice, or should I leave Firefox dictate what PDF program I use? I am concerned about safety issues. Any opinions?

  I think that your question has been answered mainly in this thread: https://support.mozilla.org/questions/1079182

  In my opinion, you can trust Adobe to keep the series XI Reader updated for awhile. It is completely safe is impossible to know, given that vulnerabilities are often discovered and kept secret.

• I installed flash player, but I can't use it, why?

  I installed flash player several times but I can't watch videos or see photos

  Since you talk about Control Panel, I guess you're on Windows.  What is your web browser?  If Internet Explorer, check

  • http://forums.Adobe.com/thread/885448
  • http://forums.Adobe.com/thread/867968

• Had to reinstall Adobe Acrobat Pro on new PC because the former has failed - now I get incorrect serial number and cannot get the program to run

  One of my PCs is failed.  Had me hard drive replaced.  Now cannot get Adobe Acrobat to run - continues to give me the serial number incorrect message.  Cannot get someone via live chat.  Does that keep me running in a loop to get more information, again and again.  Help/support stinks.  I just want to know if I can get a correct serial number

  Hey jat0,

  You will have to contact or team contact customer support on Monday, they will be able to check the serial key & help you after this fixed number.

  Kind regards
  Nicos

• I have adobe acrobat/reader but I can't read the pdf files.

  If I open a pdf file I have to use another browser.

  https://support.Mozilla.com/en-us/KB/using+the+Adobe+Reader+plugin+with+Firefox

  https://support.Mozilla.com/en-us/KB/opening+PDF+files+within+Firefox

• I recently got a new computer and I'm sure that I threw my box with my serial number and I do not know if I have registered my product, what can I do?

  I'm not sure if there is another way to find my serial number without coverage paper or cd box and I do not think that I registered it?

  Hi jenniferv,

  Please visit the link below to find Adobe products registered.

  Find the serial number of your Adobe product quickly

  Let us know if that helps.

  Kind regards

  Mohit

• Where can I find help for games of "MS Entertainment Pack for WIndows (1990). I can't seem to use them on Windows 7, but it can be used on Windows Vista?

  I have been using the following games; Taipei (Majongg tiles), Tetris, Golf (cards) and cruel (maps), which came with MS Entertainment Pack for Windows (1990) and who has worked with every version of MS Windows since 95 Windodws. I can use them with Windows Vista but I can't use them on Windows 7, I really enjoy these games and like to use them in Windows 7 and 8.

  "All Microsoft Entertainment Pack games work on Windows XP, Vista, Windows 7 and Windows 8, but this only applies to 32-bit versions. The NTVDM allows 16-bit applications run in 32-bit versions of Windows. In the 64-bit versions of these operating systems are 32-bit applications be run in a compatibility layer in the kernel and layer 16 bit must be rewraped, this is why Microsoft has removed the feature. "(from Wikipedia)

  It's true. I tested the games ("Best of Windows Entertainment Pack", similar to the MEP even older) on 32-bit Windows 7, no problem. On Windows 7, 64 bit, they don't work (except if try you heavy workaround solutions like running Windows 3.1 on an emulator of BACK, then using this virtual operating system to run games).

• Hello: I need to install Acrobat Reader Professional 7.0. But it does not run automatically.

  Hello: I need to install Acrobat Reader Professional 7.0. But it does not run automatically.

  The installation program shows me a screen with a phone number and a series of numbers. When these numbers phone call asking me to go to the site. Does anyone know if this product can be set differently?

  If you have a license for Acrobat 7 (and it runs on an operating system), you can download the installer from https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml and activate it with the serial number given on these pages.

• I can't install Acrobat Reader. He said that I have a version updated a request to complete (no choice). I don't have any installed version. I'm looking and I can't find no, and if I ask 'open with' PDF documents it does not show an Acrobat

  I can't install Acrobat Reader. He said that I have a version updated a request to complete (no choice). I don't have any installed version. I'm looking and I can't find no, and if I ask 'open with' PDF documents it does not show an Acrobat

  If you're running Windows (which we don't know), you can try to use this tool first remove all traces of your computer:

  http://labs.Adobe.com/downloads/acrobatcleaner.html

  Then you can download the complete player offline installer from

  http://get.Adobe.com/reader/Enterprise/

  After downloading, restart your computer and run the Setup program before anything else.