I just downloaded Acrobat Pro after the trial and now I can't open any files...

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  Hi chrism43238735,

  May I know the process to convert Doc to PDF files. If you use Acrobat to convert the files, and then with the same application you open.

  If you used another process, in this case try using the Adobe Acrobat Reader application. Adobe - Adobe Acrobat Reader DC Distribution

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  Hi zackf49452714,

  I'm sorry for the inconvenience caused.

  Please follow the steps https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  https://helpx.Adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

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  cbrehmes

  Make sure that you have signed with correct email address

  Sign out, sign in | Creative cloud desktop application

  If the e-mail address is correct, then I suggest refer you your guests entered the file once.

  You can see the steps on

  Log, activation, or connection errors. CS5.5 and later versions