I just paid for 2 licenses and adobe said I do not have a license on file for one, what "bad?

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• Photoshop takes forever to connect to the app, and then said: I do not have a subscription

  I am under creative cloud behind a Proxy Cisco & Webfilter. I welcomed all Web sites through the webfilter with no scanning. It just keeps telling me that Photoshop is in trial mode, so I deleted the licenses of caching. And now I can sign in. It takes about 4-5 minutes to explode, then I said at trial, then I click on "software license", and he think for another 5 minutes and then told me that I don't have a subscription. If I login to my account administrators on this computer, it is enabled. My normal user is admin Local. I'm guessing that something is blocking the connection somewhere along the way. I've done all the troubleshooting on the help of activation site. I can do all the tests correctly.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

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  Hi Amy

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  Hi Ralphmeima,

  Please go through the link below and check.

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  
  

  Kind regards

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  Please see return, cancel or Exchange an order - Adobe

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I just want to get the load down, so I can move to windows 7 Pro that I just paid for. I can't believe that it should be this difficult.

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  Why couldn't there was a link on the confirmation e-mail to download the program.

  You can use the product key and the Basic Express in Windows 7 Home Edition upgrade upgrade to Windows 7 Professional.

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• I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number.

  I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number

  Creative cloud do not need a serial number. It will use your Adobe ID on which you bought the creative cloud composition.

  If you need to sign in with your Adobe ID and password to activate the composition of the cloud.

  Disconnect & reconnect the CC desktop application.

  In case it is not signing in successfully, please try the following:

  I do not know what operating system, you work on so I give you a few steps windows and MAC:

  Windows:

  In windows 7 go to the following location:

  / Windows/system32/drivers/etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  On Windows XP, go to the following location:

  \Windows\system32\drivers\etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  Mac:

  1. click on 'Go' and navigate to/private/etc

  2. open the 'hosts' file and departure for all entries for Adobe.com

  3 remove the entries and save the file

  4. try to launch again any product of CC

  You can consult:

  http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  Could not download successfully after adobe

  http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.

  Please let us know if it worked.

  Kind regards

  Baudier

  Re: Incorrect serial number?

• I just paid for an updated version, but I can't print!

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  http://www.Adobe.com/support/download-install/supportinfo/

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