I just paid for Adobe Premiere, by accident. I wanted to buy After effects - this can be changed easily?

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  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• Where is the "serial number" to start my just-paid-for Adobe Acrobat Pro XI?  Nowhere...

  Where is the "serial number" to start my just-paid-for Adobe Acrobat Pro XI?  There is no sign of it in the confirmation email or my Adobe.  Worked on it for an hour with no luck. Help!

  Hi Ralphmeima,

  Please go through the link below and check.

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  
  

  Kind regards

  Anand

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  And it does not appear in my account

  You have purchased a subscription that has not only any number of series, please refer to https://helpx.adobe.com/creative-cloud/kb/asks-serial-number-error.html

  Concerning

  Stéphane

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  How to transfer a license of Adobe software between two people. ProDesignTools

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  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I just bought for my pc adobe photo shop and it says not valid for Adobe Premiere elements 14 serial number

  I bought Adobe photoshop elements 14 elements of first adobe 14 for my pc at Best Buy. It took me a redemption code and gave me a number of series, but when I click on download it gives me this message. This serial number is not valid for Adobe Premiere elements 14

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• just paid for Photoshop, but it allow me to download. It starts the download and then a message pops up saying error code 50. How can I fix?

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  Please refer to:

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  Please visit:CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  I hope this helps.

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  Hi phillipt84805120,

  Make sure that you have the latest Adobe Acrobat Reader DC (Adobe Acrobat Reader DC install for all versions) installed on your computer to use the services of export to PDF as the older version of Reader support any more.

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• I just installed CC Adobe Premiere Pro and it crashes all the time!

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  The files that I open a new project are a gopro camera MP4 files.  The existing project was a CS5.5 file he tried to update to CC - in fact, he finds all the files fine and as soon as he arrives to the workspace with everything laid out, it crashes.  Let me know if I can provide more information.

  I contacted Adobe support and they helped to solve the problem!

  Apparently projects are set to use the Mercury playback engine by default if you need to disable this feature.

  Go to file > project settings > General.

  In the general tab change the video rendering and playback of 'accélération GPU (Open CL)' to ' Software Only '.

  This fixed the problem for me, even if I don't have to review a project widely.

  I hope this helps!

• I just paid for an updated version, but I can't print!

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• I just want to get the load down, so I can move to windows 7 Pro that I just paid for. I can't believe that it should be this difficult.

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  Why couldn't there was a link on the confirmation e-mail to download the program.

  You can use the product key and the Basic Express in Windows 7 Home Edition upgrade upgrade to Windows 7 Professional.

  If the license for Windows 7 Professional, you have access to is a retail version update or complete, you can use the product key and the Express upgrade from Windows 7 Home Basic to Windows 7 Professional. First of all, check that the edition of Windows 7, you are upgrading is already enabled (if it isn't, you will encounter complications and that you might start all by performing a clean installation). Click Start, type Anytime Upgrade, click on the option enter a key, enter the key of Windows 7 Professional on demand, click Next, wait while checking the key, accept the license agreement, click on upgrade, wait while the software upgrades, (it may take 10 minutes or more depending on the if updates are required) your computer restarts automatically, after the reboot, Windows 7 will notify you updating the computer, the computer will restart once more automatically and will be completed the upgrade, a window will appear notifying the upgrade was successful and your computer is ready to use, click Close, you should be upgraded to Windows 7 Professional your files, programs and settings retained.

• I've never paid for Adobe, nor my friends and im trying to compress a file and you want money

  I have never paid for Adobe, not my friends

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  and ive never had a trail for 15 years

  I have no idea what you're trying to say

  Adobe does not (AFAIK) sells a program to compress a file

  Adobe sells, not (AFAIK), an e-mail program

  What program Adobe will not allow you to send a file?