I lost all sound - was intermittent, now gone

Gateway NV570P11u

Speaker icons all appear volume, troubleshooting program says speakers are ok, but I get nothing. Anyone?

Hello

Welcome to the Microsoft Community Forums and thank you for the information provided.

1. are you aware of changes to the computer before the show?

2. the sound works when headphones you plug in?

It seems that the audio drivers for the device can be damaged recently, or has stopped working. We will analyze and identify the cause of the problem.

I suggest you to update the audio drivers, at the latest by visiting the computer manufacturer's website and check the results.

http://us.gateway.com/GW/en/us/content/drivers-downloads

Also see this article for more information.

http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Hope this information helps. Response with status so that we can help you.

Tags: Windows

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