I lost power during the installation of a program, now I can't continue because the computer sees the remains of the previous installation, but I can't delete them

I think there is a tool fixit for this, but I can't seem to access

Hi Bruce,.

You marked by mistake my answer as the answer (solution) to your question.  I have not marked to avoid confusion.

I'm sorry that the tool has not worked for you.  Unfortunately, it is the only such tool that Microsoft provides and supports right now.  I have some alternative suggestions:

  1. Run system restore
    System restore allows you to choose a date and a time and restore the program/system at this point. He won't touch one of your personal files/documents/images.  Only, the process takes about 2 minutes and is completely reversible if you don't like the results.  This is by far one of the safest and easiest options in a case like this.

    When you run the system restore and choose a time before the program was installed (which can be listed as a point of restoring specific itself, because the points are created just before to begin installing new programs), it will remove all registry entries or system files this program had done.  This option is all but guaranteed.

    or

  2. Manually remove all Traces
    Delete all files in the created program and manually delete the registry entries.  This can sometimes be simple, but for more complex programs, it can be nearly impossible without a complex program in question and detailed knowledge.

I highly recommend you try #1.  As I said, you can always cancel it if you don't like the results.  When you use it, please be extremely careful to choose restore, not refresh or reset.  These two alternatives are not as 'safe', because they are destructive in nature and should be used only if you want to restore your computer to factory conditions.

Tags: Windows

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