I LR6 CC and use Windows 10. I had to uninstall and want to reinstall.

I've been running LR6 CC on Windows 10. He was running although slowly, but when I tried to download imagers more that he would not charge and the computer hung up. I have the system closed and restarted my PC. Same result. A few tests later LR icon was gray and not active at all. I then uninstalled LR and when I tried to reinstall I have as much when asked me to make the payment. I pay by monthly subscription. How can I continue. Thank you. Mike

PS - LR continues to run on my laptop

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