I'm not able to click on the tabs at the top navigation links left on my Sony Vaio laptop

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• I am not able to connect to the HFR (11.1.2.4) studio

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• Not able to connect to the user account, error: user profile Service has no logon

  I'm on a HP Pavilion dv7 with Windows 7.  I created a user account for my wife but she cannot open a session because of the messages "the user profile Service has no logon.  User profile cannot be loaded. »

  Where and how can I fix it?

  Thank you.

  Larry

  Original title: need help with setting up an account

  Hi Larry,
  Thanks for posting your query in Microsoft Community.

  From your description, it seems that you are not able to connect to the user account when you try to connect you get following error. The user profile Service has no logon

  This behavior can occur if the user profile was deleted manually using the command prompt or by using Windows Explorer. A profile that is manually deleted does not remove the security identifier (SID) of the list of profiles in the registry.

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  http://support.Microsoft.com/kb/947215

  Important: The above section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  Method 2: Also, see the steps in the following Microsoft article:

  (a) error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
  http://support.Microsoft.com/kb/947215

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  (b) how to back up and restore the registry in Windows
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  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  (c) IF you still have the problem then you can follow the link provided below to fix the damaged user profile.
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• Unable to connect to the Internet using Auntie Photon, it shows the device has been disconnected or is not available when clicking on the button connect

  Original title: Auntie Photon

  Hi all

  I use Auntie Photon on windows platform 8, and it shows the device has been disconnected or is not available when clicking on the button connect. For this reason, I am not able to use internet on my Laptop.I also in contact with the customer service and they told me to take the laptop to any engineer to solve this problem.

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  Hi Varun,

  Thanks for posting on Microsoft Community. I understand that you are not able to connect to the Internet using the dongle Auntie Photon. Let us work together as a team and try to get this fixed number.

  Please help me with the following information related to this issue:

  1. You have installed the required software on your computer which came with Auntie Photon?
  2. Do you see an error or exclamation point in Device Manager when you connect Auntie Photon dongle? See the steps to check:
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  • Select Device Manager.
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  This problem can occur if device drivers are not get detected or due to missing/corrupt device drivers.

  Please follow the steps mentioned below:

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  If the troubleshooter could not find and fix the problem, I would suggest trying the following method and check.

  Method 2:

  Note: Make sure that the Auntie Photon dongle is plugged.

  Step 1: You can try to uninstall and reinstall the drivers of Auntie Photon and check. Follow these steps:

  1. Press Windows key + X on the screen.
  2. Select Device Manager.
  3. Expand the network adapter and right click on driver and select Uninstall.
  4. Restart the computer.
  5. Windows will automatically load the drivers.

  Step 2:

  You can also try to launch the Windows updates and install all the updates that are available including the driver in option and the updates of the firmware.

  Windows Update: frequently asked Questions

  You can also get in touch with Auntie Support and check the updates to driver for Windows 8.

  Please answer us on the State of the question to help you further.

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  All,

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