I'm positive a'm not a "member of the trial.  I changed my email from [deleted by Moderator] [deleted by Moderator].  Could you please confirm that I would get a proper access to my creative account

Similar Questions

• Could you please see that attached error window copy is not genuine and code 7601

  Hello

  I just downloaded the Windows 7 ultimate diagnostic tool is not authentic and code 7601. I got the result. Take a look and give advise me it what should I do?  I would like to explain in my situation. When I got this message. I check You Tube and run 3 times slmgr command and then I updated my window 7 three times each time for 3 months. then after that I try again that it does not work. so I checked into your tube. some educated United Nations see the person in videos

  I followed these steps and then finally I deleted my slmgr my computer folder and then try to run the same command slmgr, but his party is this pancake show in You Tube video.

  Please give me better advice to slove this problem.

  Thank you

  Ali

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - GJY49 - VJBQ7-HYRR2
  Windows product key hash: W5/6nm6F2UPXrCkY5xUhXb / + 21 = g
  Windows product ID: 00426-OEM-8992662-00006
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {8165B58B-0752-4C8D-9EC1-CAA13D0B148B} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_ldr.160408 - 2045
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2efd_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: allowed
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {8165B58B-0752-4C8D-9EC1-CAA13D0B148B}1.9.0027.06.1.7601.2.00010100.1.0.001x 32*-*-*-*-HYRR200426-OEM-8992662-000062S-1-5-21-428800116-2803802802-3556007744TOSHIBASatellite L305INSYDE1.8020090320000000.000000 + 000D4FF3D07018400F804090409Time(GMT-05:00) Standard is03TOSINVTOSINV00100100Microsoft Office Enterprise 20071264BC76978749586GW6PzcEVEDTVKeO5Ym5UUm41dBk =89388-707-0441865-65260 14

  Content Spsys.log: 0 x 80070002

  License data-->
  C:\Windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: component ActiveX can't create object: 'Scripting.Dictionary '.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: NAAAAAEAAgABAAIAAAABAAAABAABAAEAeqj8XIzKen9Gbjw9qtKgcvZMKjBKBprJVApGyg ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC TOSINV TOSINV00
  FACP TOSINV TOSINV00
  HPET TOSINV TOSINV00
  START TOSINV TOSINV00
  MCFG TOSINV TOSINV00
  ASF!   TOSINV TOSINV00
  SLIC TOSINV TOSINV00
  SSDT PmRef CpuPm

  You have quite a mess on your hands, and I think that the best course of action is to restore your computer to factory settings.  Consult your computer documentation or contact the manufacturer.

• I bought photograhy creative cloud, but my status is a free member and program of the trial. My order number is DELETED

  I bought photograhy creative cloud, but my status is a free member and program of the trial. My order number is DELETED. If I can't use it to the full option within 24 hours. I'll cancel.

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Firefox is not always compatible with the connection to my comcast email account. I need to clear the cache, and then I can back into my email account. Is there a way to permanently solve this problem? Thank you.

  Firefox is not always compatible with the connection to my comcast email account. I need to clear the cache, and then I am able to get back into my email account. Is there a way to permanently solve this problem? Thank you.

  Clear the cache and cookies from sites that cause problems.

  "Clear the Cache":

  • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Tools > Options > privacy > Cookies: "show the Cookies".
  • https://support.Mozilla.com/kb/cannot+log+in+to+websites

• 713060: tunnel rejected: user (user) is not a member of the Group (groupname), group-lock check failed.

  Hello

  I just set up the VPN for end users in PIX515e with 8 IOS and stuck with ' Tunnel rejected: user (msveden) is not a member of the Group (VPN shared), group-lock has failed the test. " Can someone please help me and tell me how to add the user to my VPN group?

  Concerning

  Mikael

  Maybe you are looking for this.

  ASA1 (config) # username msveden attributes

  Group-lock value mygroup ASA1(config-username) #.

  Thank you

  Ajay

• I have Adobe Creative Suite 5.5 Design Standard and I can't open Adobe Photoshop. A window pops up that says "could not initialize Photoshop because the preferences file was invalid (it was deleted)." All my other programs, such as Illustrator, are a

  I have Adobe Creative Suite 5.5 Design Standard and I can't open Adobe Photoshop. A window pops up that says "could not initialize Photoshop because the preferences file was invalid (it was deleted)." All my other programs, such as Illustrator, are able to open. Any help is appreciated. Thank you.

  Hello

  Maybe if you check Photoshop on the cover page of the victory 8 and choose Run as administrator from the options bar at the bottom of the page and then do the Ctrl Alt Shift.

  Kind regards

  Sheena

• Could you please make me why did you 29.99 my account today? while I did not ask any application since I bought a month plan of DW!

  Could you please make me why did you 29.99 my account today? while I did not ask any application since I bought a month plan of DW!

  At the same time, please stop charge me for something I don't use it or even demand.

  I need to know the reason for this and please return the money as soon as possible with my deleting the site card details.

  It is a Forum for users like you.  You must contact Adobe.

  Contact the customer service

  Chat links may appear depending on your location, schedules and the availability of a representative.

• I am charged each month for my subscription to the CC but periodically, they decide that I am a member of the trial.

  I am a member for 3 years now, and even if the money is taken from my account every month, without fail, periodically (and unfortunately), they decide that I am a member of the trial.  It's getting really frustrating, considering that I have to go through the whole rigamarole over and over again.  In addition to this, I can't find the link to the chat. They keep saying there is a chat option, but I keep going round in circles trying to find.  It's a huge waste of time.  Sorry if I sound angry, but I'm really, really frustrated.  It is a completely preventable situation and it takes a lot of my day.

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• subscriptions are not yet supported in this country. But I purchase this license. Could you please help check?

  subscriptions are not yet supported in this country. But I purchase this license. Could you please help check?

  Hi Tricia,

  In Tiawan, you can buy Creative Cloud for individuals & students and teachers on https://creative.adobe.com/plan .

  Creative cloud of the teams available through resellers: http://adobedealreg.force.com/PartnerSearch?lang=en

  You can check out: http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

  I hope this helps.

• I created a Web site and it is actually connected live. My login is working locally, but it does not work online. Could you please help me?

  I created a Web site and it is actually connected live. My login is working locally, but it does not work online. Could you please help me?

  Hi Hervé Joseph,

  Your question is more complex than what is generally answered in the Microsoft Answers forums. Appropriate in the MSDN Internet Explorer development Forums.

  Please post your question in the MSDN Internet Explorer development Forums

• Search in the start menu displays old emails from my Hotmail account, how can I stop this?

  Search in the start menu displays old emails from my Hotmail account. I find it tiresome and very secure as anyone who uses my computer can read my emails.  I guess my computer is somehow related to my Windows Live account. I did a search for these emails in my Hotmail account and they don't even exist.

  How can I go to stop this? I tried to look in the Windows Live options but couldn't find anything. Thank you

  These files are probably within your e-mail program on your computer (for example, Outlook, Windows Live Mail, Thunderbird or another program).

  You can turn off the messages to appear in the search results, but anyone could still just open your e-mail program and snooping.  The only way to be really sure is to use a password on your computer and let other people use a guest account (or make their own account).

• I am owner of the XI Acrobat pro license. I have the new computer. My old computer is destroyed, I'm not able to unregister licens her. Could you, please, renew my license on my new PC? Pavol Tibensky, Slovakia

  I am owner of the XI Acrobat pro license. I have the new computer. My old computer is destroyed, I'm not able to cancel registration of the license of it. Could you, please, renew my license on my new PC? Pavol Tibensky, Slovakia

  Hi pavolt60172321,

  Please try to download the application and activate it.

  If you encounter a problem, then you can contact customer service.

  Make sure that connect you to your Adobe ID, under which you have Acroabt license and choose the product in the list.

  Then select chat or call option under "still need help? Contact us. "

  Let us know if you need additional assistance.

  Kind regards

  Meenakshi

• Photoshop CS6 failure: "could not initialize Photoshop because the settings file was invalid (it was deleted).

  Photoshop CS6 does not work and if I open the program I get this failure in German language: "could not initialize Photoshop because the settings file was invalid (it was deleted)" I use OS x 10.8.5 with 2.9 Ghz, 8 GB of RAM and I have used the program for over 2 years without any problem. What can I do?

  Hi svenp73738974,

  • Press and hold Option + command + shift when you start Photoshop and delete the preferences file, check if the PS CS6 open or not
  • If the above step does not then please try reinstalling PS CS6

  Please let us know if this helps

  Concerning

  Rohit

• Could you please let me know if Flash Player will inform a user that its system requirements are not enough when you try to use a version of Flash Player?

  Hello

  Could you please let me know if Flash Player will inform a user that its system requirements are not enough when you try to use a version of Flash Player?

  Concerning

  It depends, but generally, no..

  Guidelines for the minimum system requirements are especially on what we and won't fix the bugs for.  Flash Player probably works on Windows Server 2000 and we will not intentionally break it or prevent you from installing, but we will also not fix it if it breaks.  In cases where it will crash on launch or some other out-of-box horrible experience, like trying to install on a Mac PowerPC, then we will prevent pure and simple installation.

• Not able to start the trial

  I thought I'd give Revel to try, so I just installed the soft of Revel for iPhone on my iPhone4 (running ios 6.1.3).

  I loaded the application; entered by Adobe ID; received a verification email and clicked on the link; entered my date of birth, as requested (why?) and then I get the following error message:

  Not able to start the trial

  There was an error at the start of the free

  trial. Check your network

  connection and try again

  I'm sure it's not a problem with the (WiFi) network connection and I have uninstalled and reinstalled the software and restarted the iPhone for good measure, but I still can not past this.

  Can someone tell me where I'm wrong?

  Thank you!

  Problem solved!

  I connected to the adoberevel.com with my Adobe ID and uploaded a single photo.

  Then I deleted and reinstalled the iPhone application, and this time accepted soft my Adobe ID without problem and displays the photo uploaded. All the features now seem to be working OK.

  I hope this will help someone else with a similar problem!