I'm trying to install Acrobat Reader DC on my laptop Windows 8.1.

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  John,

  AdobePDF.dll is in the file Data1.cab. Mine is located in C:\Program Files (x 86) \Adobe\Acrobat8\Adobe Acrobat 8 Professional\ You need to extract the file "AdobePDF.dll_64" from the .cab file. You can do this with WinZip or 7-Zip. Everything you need to extract is this file, nothing else... Once you have extracted it, remove the _64, so the name of the file is AdobePDF.dll. Then place the file in any location you want and run the program it when asked. For a file location, I suggest to C:\Program Files (x 86) \Adobe\Acrobat8\

  Hope that helps.

• Impossible to install Acrobat Reader after returning from 10 Windows to Windows 7

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  HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe
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  Serial number:
  DELETED

  Adobe key:
  DELETED

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  [NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]

  [personal information deleted... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  [You gave your serial number to all who read this message before]

  [I removed the number... or those who receive all their messages of forum by e-mail]

  Hi larryb61434354 ,

  You mention the link and I tried the steps of troubleshooting mentioned in my previous comment?

  You still get the same error message?

  Let us know if you face any problem.

  Concerning

  Sarojini

• Tried to install Adobe Reader on the Mac, "new version already installed.

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  Hi Sarah Simac,

  Seems that the reader is always present in your system. Its not completely uninstalled.

  Try to directly remove the application from the Applications folder, which is just trash/Applications/Adobe Reader.app.

  Also, this can cause a break in the features of Safari to read PDF files using Adobe Reader plugin. To resolve this problem, go into/Library/Internet Plug - Ins / and remove AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin

  Also try to open this link in another browser: Adobe - Adobe Acrobat Reader DC Distribution

  Let us know if it works.

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  Hello ANDREI KOSTIN,

  Acrobat Reader is a free service and don't require activation or the serial number for installation.

  It seems that you install Acrobat application on your new system.

  Please let us know the exact version of point of application Acrobat you are trying to install.

  Also share you get the exact error message.

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• Get the following error when trying to install adobe reader in Windows 10... "the file 'C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}\AcroRead.msi' is not a valid package for the Adobe Reader XI product... How can I fix it

  Get the following error when trying to install adobe reader in Windows 10... "the file 'C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}\AcroRead.msi' is not a valid package for the Adobe Reader XI product... How can I solve this problem? Thank you.

  Hi JFO58,

  I recommend you to run on your system cleaning tool:Download Adobe Reader and Acrobat tool - Adobe Labs

  Later, try to install reader again by using the following link: Adobe Acrobat Reader DC install for all versions

  Kind regards
  Rahul

• Impossible to install Acrobat Reader or to uninstall the previous Version of the corrupt

  I have upgraded to Windows 10 but don't like him not and revenue to 8.1 Windows. However, Adobe Acrobat Reader seems to have corrupted the process, I can't associate opening PDF files with the version of the player that I had on my computer that was Adobe Reader XI (11.0.12). I tried to install Adobe Reader DC but during the installation process, I get a pop up window that says that he must find AcroRead.msi. I get the same error when I try to uninstall the previous version. I'd appreciate any help you can provide. Thank you.

  

  

  Hi mrmander,

  Please run this cleanup tool to remove the traces of the old version of Adobe Reader, restart your computer and install Adobe Acrobat Reader DC using this link Adobe - Adobe Acrobat Reader DC Distribution.

  Let me know if the problem persists.

  Kind regards

  Nicos

• Why do I get an internal error message when trying to use acrobat reader?

  Why do I get an internal error message when trying to use acrobat reader?

  Hi David,

  • If you are o Windows computer, please try using the cleaning tool to uninstall Adobe Reader, Download Adobe Reader and Acrobat tool - Adobe Labs, in which case you want Mac you have to manually uninstall Adobe Reader.
  • Restart your computer.
  • Install the latest Adobe Acrobat Reader-DC using this link http://get.adobe.com/reader/enterprise/

  Let me know if the problem persists.

  Kind regards

  Nicos

• My PC (Windows XP SP3) restarts unexpectedly when you run Picasa Google Chrome and since I installed Acrobat Reader 10 it also occurs with this program.

  Original title: unexpected reboot

  My PC (Windows XP SP3) restarts unexpectedly when you run Picasa Google Chrome and since I installed Acrobat Reader 10 it also occurs with this program.
                                                                              
  Maybe the problem is related to this message in log file:
  SSD HDD access service-service & can not start due to the following error: the system cannot find the path given.
  Source: Service Control Manager

  I would be very grateful if you can help me.

  Hello

  Step 1: Use disable automatic restart on system failure option and check if you can find any error message. Previous post the error message complete and accurate which could help us help you better.

  Steps to select Disable automatic restart on system failure option:

  1. reboot the computer
  2 start typing the F8 key
  3. you get it anticipated the startup option window
  4. Select DisaDisable automatic restart in the event of system failure

  Step 2: Check if the problem persists in the clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  1. click on start and then click Run.
  2. type msconfig and click OK.
  The System Configuration Utility dialog box appears.
  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

• Impossible to install Acrobat Reader after reinstalling Vista on a Dell PC operating system

  I downloaded the Acrobat Reader Adobe form, but I'm unable to install the program. I also installed no adobe PDF readers like Sumatra PDF. However, when I try to download a PDF email attachment, I get a message that I need to install Acrobat Reader.

  You can choose to download Reader X here: Adobe - Adobe Acrobat Reader DC Distribution

• I can't install Acrobat Reader. He said that I have a version updated a request to complete (no choice). I don't have any installed version. I'm looking and I can't find no, and if I ask 'open with' PDF documents it does not show an Acrobat

  I can't install Acrobat Reader. He said that I have a version updated a request to complete (no choice). I don't have any installed version. I'm looking and I can't find no, and if I ask 'open with' PDF documents it does not show an Acrobat

  If you're running Windows (which we don't know), you can try to use this tool first remove all traces of your computer:

  http://labs.Adobe.com/downloads/acrobatcleaner.html

  Then you can download the complete player offline installer from

  http://get.Adobe.com/reader/Enterprise/

  After downloading, restart your computer and run the Setup program before anything else.

• I installed acrobat reader in window10 and demoted to the 8.1 window. After downgeading 8.1, acrobat reader does not run and also do not uninstall and reinstall. Only, I get the error message. What should I do?

  I installed acrobat reader in window10 and demoted to the 8.1 window. After downgeading 8.1, acrobat reader does not run and also do not uninstall and reinstall. Only, I get the error message. What should I do?

  Hi soyoungl9536964,

  Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.

  Then, restart your machine and install the latest version of the player from here:

  Adobe Acrobat Reader DC install for all versions

  Let me know if any problem will persist.

  Kind regards

  Christian