I'm trying to install Adobe Photoshop on a second computer
I'm trying to install Adobe Photoshop Elements 8 for a second computer, but he tells me that it is already registered in a 2nd. This is incorrect, when I installed the 1st computer later, I had a technical failure and the computer had to be stopped and then restarted. I think that when this happened the program could be lost and is now why he thinks its been used twice. Please can you advise me on the best measures to take? As I need to use this program on 2 different computers. Thank you very much
You must contact Adobe Support by chat or phone when you have the serial number and activation of the questions such as you describe.
Here are some links to help get in touch:
http://www.Adobe.com/support/chat/ivrchat.html
http://www.Adobe.com/support/download-install/supportinfo/
Tags: Adobe
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start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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Hi Mandy,.
Please see the link Download Adobe Creative Suite 5 products
Download your Photoshop cs5 and set serial number when it ask to the licensed software.
Hope this will help.
Kind regards
Sandrine
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You can try to download the 64-bit version. You can download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
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If you are able to log into the forums so you should be able to login to your account, unless you have created a new id just for forums. If you do not have your account information, then it is likely that draw Support from Adobe will be ready/able to provide a service to disable. If you ask them for more than what it looks like you might have, they might let you know that your product is no longer supported.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp -
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Thank you
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I can install my photoshop on my second computer items?
Can I install my purchase Photoshop Elements and PremiereElements
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Yes
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If Yes, then you can go through that and you will find the installation executable file with which you can run the installer.
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There are many possibilities that may have an impact on the installation process.
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