I'm unable to connect to the internet and I also can not use the WinXP system restore.

No internet connection and I also can not use the WinXP system restore because it gives me an error at the 'end' which said: it cannot be restored to an earlier date.  I run AntiMalware bytes and StopZilla and erased all that they found.  Now I can't even connect to the internet.  When I go to the command prompt, it gives me an error contact the Support of MS that I know means I have a virus or a trojan that I should just get a time out?  My other PC on the same network is fine and connected.  The NETWORK card is fine, just does not know how to get rid of what it is, I have and to top it all impossible to connect to the internet to try all of the tools that can help.  Someone at - it ideas?

The error you get at the end of the restoration of the system is typical of some anti-virus programs (Norton, especially) that interfere with the restoration of the system.  Try to start your computer in Mode safe (on several occasions, key to tap F8 while your computer starts) and run safe mode system restore.

Additional information is necessary to treat your network problem.  Try to bring up a command prompt (start-> Run-> "cmd") or if it does not, try (start-> Run-> "command.com") and enter the command:
ipconfig/all
and after the info that appears in the State resulting.

Also, check the logs of your system related errors (start-> Run-> "eventvwr.msc") and click on 'System' in the left column.

HTH,
JW

Tags: Windows

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