I'm unable to load Firefox on my laptop. I tried several times.

I can't load Firefox on my laptop. I tried to download and run, download and save, even disabled antivirus and firewall with no luck.

If the files have already been downloaded, then delete the files in the folder updates\0 and updates.

You can also remove active - update.xml, or even updates.xml (this will clear the update history).

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).

Download a new copy of Firefox and save the file to the desktop.

Uninstall your current version of Firefox, if possible.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you will also lose your personal data such as bookmarks and passwords from other versions of Firefox profiles.

Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

Tags: Firefox

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