I managed to download and install PS 14 items that I purchased, until the moment where I introduce the serial numbers. Therefore, a yellow notice says "we are unable to validate this serial number pay EPA 14. If I don't resolve not this problem

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• I installed Photoshop elements 12 from a CD on my laptop. I think to buy a Tablet, so I was wondering if (a) can be installed on a 2nd unit (b) can use the serial number online because I don't want to beable to install from a CD, and (c) I will beabl

  I installed Photoshop elements 12 from a CD on my laptop. I think to buy a Tablet, so I was wondering if (a) can be installed on a 2nd camera (b) can use the serial number online because I don't want to beable to install from a CD and (c) I will beable to choose a mac, after the initial report was on a PC? Thanks Martin

  A single user license for activating facilities on both machines. A license of elements allows for each platform in many cases (recently not the case from what I've seen).  If you have the disc, see if it contains the Mac installation files... If not then you should be able to install them via download as well.  I can't answer with any certainty to the last question because it depends on the previous question.  Personally, I wouldn't let an inexpensive piece of software not dictate a decision to purchase expensive equipment.

• I need to re-download my cs6 after my book mac crashed and I can't find my package to get the serial number. I need help, I'm just in the middle of editing a photoshoot... ugh!

  I need to re-download my cs6 after my book mac crashed and I can't find my package to get the serial number. Need help please, I'm in the middle of editing a photoshoot... ugh.

  You can download it here: download Creative Suite 6 applications

  If you registered with Adobe, the serial number is the Adobe ID and the password that will be used.

  Otherwise, it will work as a giving fully functional 30-day trial you time to find the package.

  Gene

• We are unable to validate this serial number for adobe lightroom. I just bought the upgrade to lightroom and get this message when installing

  We are unable to validate this serial number for adobe lightroom. I just bought the upgrade to lightroom and get this message when installing

  Fortunately the Adobe customer service has been able to help me by making a change to my hosts file.

• I purchased a download version of Lightroom 6 from Amazon and when I write the number of license keys I get this message "we are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

  I purchased a download version of Lightroom 6 from Amazon and when I write the number of license keys I get this message "we are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html

• Installed Acrobat XI Pro and when to enter the serial number, I get "we are unable to validate this serial number for Acrobat pro XI.

  It's a brand new facility for Acrobat Pro XI during entry of the series numer I get we are unable to validate this serial number for XI Acrobat pro. Please contact Customer Service"this serial number has not been used before and I checked the number several times?

  Hi melissam39162670,

  Can you please let me know the exact error message or you can share a screenshot of the error message?

  Just make sure that you paint or hide the serial key before inserting the screenshot of the message.

  It calls for a release candidate?

  Kind regards

  Nicos

• Same message when installing "We are unable to validate this serial number for Adobe Acrobat"

  I bought an upgrade from live Adobe for Acrobat Pro DC. Adobe shows my latest Acrobat X Pro version. Yet, when you go through the steps to install I get the same message repeatedly: we are unable to validate this serial number for Adobe Acrobat Pro. I purchased from an Adobe reseller (I checked that they are an authorized dealer) 6 Lightroom for which I also have the same message. Online tech from Adobe technical support is severely lacking. If anyone has a solution or knows the problem, please advise.

  When you start the installation of your dc acrobat you will be asked your serial number of dc.  After that you see the error message, or you see a drop-down list with a list of upgrade products (which include acrobat pro x) eligible?

• My hard drive on my IMac has only been replaced and now when I log in Lightroom it asks the serial number. I bought LR3 years and upgraded to 4 via the web. I have original in my LR3 product code number but not the serial number for my LR4. How can I

  My hard drive on my IMac has only been replaced and now when I log in Lightroom it asks the serial number. I bought LR3 years and upgraded to 4 via the web. I have original in my LR3 product code number but not the serial number for my LR4. How can I get that?

  If you have purchased lr4 where registered with adobe, consult your Adobe ID account - using the same adobe id for purchase / register.

• l just installed my adobe creative 6 standard design please help me where to find my serial number?

  l just installed my adobe creative 6 standard design please help me where to find my serial number?

  Find the serial number of your Adobe product quickly

  Mylenium

• I bought LR6 and during installation, he repeats to me "we are unable to validate this serial number" but I am connected and my serial number indicates in my account and the email that I received... What's the problem? (working on a < Mac)

  I bought LR6 and during installation, he repeats to me "we are unable to validate this serial number" but I am connected and my serial number indicates in my account and the email that I received... What's the problem? (working on a < Mac)

  Hello

  Please see the below help document to fix the error:

  https://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html

  Kind regards

  Sheena

• "We are unable to validate this serial number for Adobe Premiere Pro CS6 family."

  I bought and got a license for first CS6 serial number.

  I downloaded the files for first CS6

  PremierePro_6_LS7.exe PremierePro_6_LS7.7z

  PremierePro_6_Content_LS7.exe PremierePro_6_Content_LS7.7z

  I ran PremierePro_6_LS7.exe, and with load specified with number series, reached the point to enter the serial number.

  "We are unable to validate this serial number for Adobe Premiere Pro CS6 family."

  I checked my account and the license is added to the file.

  The serial number is 24 digits into 6 groups of 4 characters.

  Please answer this.

  I use Adobe Premiere since 2006 and I currently CS5.5.

  This is the first time I had problems trying to download and implement a version.

  It took most of the day so far!

  Peter

  CS6 END-USER 22298999 ID

  User final name PETER JONES

  Previous records under PETER FENNELL-JONES

  No problem with CS5.5

  I have not tried removing it (not until I have CS6 sorting)

  Windows 7 Pro (64 bit)

  I installed CS6 in trial mode and enter the license number.

  Serial number seems to have been accepted.since that encodes now starts without a license message.

• We are unable to validate this serial number / Lightroom 6

  While trying to install the 6 Lightroom recently bought (for Mac), I get the following message: "we are unable to validate this serial number. What should I do?

  Please check that your hosts file once entries

  The reference link below steps for

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

• "We are unable to validate this serial number...". »

  I am trying to download CS6, but when I put in the serial number, it is said, "we are unable to validate this serial number for Adobe Photoshop CS6. Please contact Customer Support. "I bought it on Amazon, which would have something to do with the problem?

  When you bought from Amazon, do you have it bought on Amazon or a retailer sells the software through Amazon. If you bought it from a dealer, you were able to buy pirated goods. Contact Amazon, they will refund your money then buy the product through the Adobe store, then you can be sure that you have found no pirated goods.

• We are unable to validate this serial number for &lt; product name &gt;.  Please contact Customer Support

  We are unable to validate this serial number for < product name >.  Please contact Customer Support

  Can I get my program validated?

  Error "serial number is not valid for this product". Creative Suite

• "We are unable to validate this series number pour Adobe Lightroom.

  Hello

  I just buy Lightroom 6 online and when entering the supplied serial I have this message "we are unable to validate this series number pour Adobe Lightroom. What is going on?

  Thanks in advance

  I send the serial number by private message, please check if it's the same thing.

  If so, please contact support

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

  Concerning

  Stéphane