We are unable to validate this serial number / Lightroom 6

Similar Questions

• Same message when installing "We are unable to validate this serial number for Adobe Acrobat"

  I bought an upgrade from live Adobe for Acrobat Pro DC. Adobe shows my latest Acrobat X Pro version. Yet, when you go through the steps to install I get the same message repeatedly: we are unable to validate this serial number for Adobe Acrobat Pro. I purchased from an Adobe reseller (I checked that they are an authorized dealer) 6 Lightroom for which I also have the same message. Online tech from Adobe technical support is severely lacking. If anyone has a solution or knows the problem, please advise.

  When you start the installation of your dc acrobat you will be asked your serial number of dc.  After that you see the error message, or you see a drop-down list with a list of upgrade products (which include acrobat pro x) eligible?

• I managed to download and install PS 14 items that I purchased, until the moment where I introduce the serial numbers. Therefore, a yellow notice says "we are unable to validate this serial number pay EPA 14. If I don't resolve not this problem

  I managed to download and install PS 14 items that I purchased, until the moment where I introduce the serial numbers. Therefore, a yellow notice says "we are unable to validate this serial number pay EPA 14. If I don't solve this problem, it will be done with Adobe, I AI really enough.

  Please see English Forums

• Installed Acrobat XI Pro and when to enter the serial number, I get "we are unable to validate this serial number for Acrobat pro XI.

  It's a brand new facility for Acrobat Pro XI during entry of the series numer I get we are unable to validate this serial number for XI Acrobat pro. Please contact Customer Service"this serial number has not been used before and I checked the number several times?

  Hi melissam39162670,

  Can you please let me know the exact error message or you can share a screenshot of the error message?

  Just make sure that you paint or hide the serial key before inserting the screenshot of the message.

  It calls for a release candidate?

  Kind regards

  Nicos

• We are unable to validate this serial number for adobe lightroom. I just bought the upgrade to lightroom and get this message when installing

  We are unable to validate this serial number for adobe lightroom. I just bought the upgrade to lightroom and get this message when installing

  Fortunately the Adobe customer service has been able to help me by making a change to my hosts file.

• I purchased a download version of Lightroom 6 from Amazon and when I write the number of license keys I get this message "we are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

  I purchased a download version of Lightroom 6 from Amazon and when I write the number of license keys I get this message "we are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html

• I bought LR6 and during installation, he repeats to me "we are unable to validate this serial number" but I am connected and my serial number indicates in my account and the email that I received... What's the problem? (working on a < Mac)

  I bought LR6 and during installation, he repeats to me "we are unable to validate this serial number" but I am connected and my serial number indicates in my account and the email that I received... What's the problem? (working on a < Mac)

  Hello

  Please see the below help document to fix the error:

  https://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html

  Kind regards

  Sheena

• We are unable to validate this serial number for &lt; product name &gt;.  Please contact Customer Support

  We are unable to validate this serial number for < product name >.  Please contact Customer Support

  Can I get my program validated?

  Error "serial number is not valid for this product". Creative Suite

• "We are unable to validate this serial number for Adobe Premiere Pro CS6 family."

  I bought and got a license for first CS6 serial number.

  I downloaded the files for first CS6

  PremierePro_6_LS7.exe PremierePro_6_LS7.7z

  PremierePro_6_Content_LS7.exe PremierePro_6_Content_LS7.7z

  I ran PremierePro_6_LS7.exe, and with load specified with number series, reached the point to enter the serial number.

  "We are unable to validate this serial number for Adobe Premiere Pro CS6 family."

  I checked my account and the license is added to the file.

  The serial number is 24 digits into 6 groups of 4 characters.

  Please answer this.

  I use Adobe Premiere since 2006 and I currently CS5.5.

  This is the first time I had problems trying to download and implement a version.

  It took most of the day so far!

  Peter

  CS6 END-USER 22298999 ID

  User final name PETER JONES

  Previous records under PETER FENNELL-JONES

  No problem with CS5.5

  I have not tried removing it (not until I have CS6 sorting)

  Windows 7 Pro (64 bit)

  I installed CS6 in trial mode and enter the license number.

  Serial number seems to have been accepted.since that encodes now starts without a license message.

• "We are unable to validate this serial number...". »

  I am trying to download CS6, but when I put in the serial number, it is said, "we are unable to validate this serial number for Adobe Photoshop CS6. Please contact Customer Support. "I bought it on Amazon, which would have something to do with the problem?

  When you bought from Amazon, do you have it bought on Amazon or a retailer sells the software through Amazon. If you bought it from a dealer, you were able to buy pirated goods. Contact Amazon, they will refund your money then buy the product through the Adobe store, then you can be sure that you have found no pirated goods.

• Associated with "we are unable to validate this serial number...". »

  I have confirmed the #s series I are valid (Adobe Acrobat and Lightroom 6). A # I lowered my Adobe account when I bought the update 2 days ago (Adobe Acrobat DC) from Adobe. I confirmed to the store that I bought Lightroom 6 is a company of Adobe certified/authorized. I have loaded and reloaded the Acrobat software and the same message. I used a different browser to download the software and got the same message. Lightroom is a disc - I get the same message. I'm Mac OS 10.11.4. I chatted in 2 separate calls with the support of the conversation and they only provided NO help at all. I have Acrobat X Pro on my system - I'm stuck with that? Please help - it's frustrating and depressing - I'm going around and around for more than 10 hours.

  Hello

  Consult the following link once and see if that fixes the problem.

  Error failed to validate the serial number | CS6

  Also you might see the following forum thread.

  Impossible to validate the serial number

  Concerning

  Sukrit diallo

• Whenever I entered my serial number, I get the following response: we are unable to validate this serial number for Adobe Photoshop elements 14. Contact Customer Service. What is going on? Thanks in advance for your answer. Sincerely, Danielle

  Whenever I entered my serial number, I the following response: we can not validate to this serial number for Adobe Photoshop Elements 14 Contact the Customer Service. What's happening? Thanks in advance for your attention! Danielle
  

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• We are unable to validate this serial number for adobe lightroom.

  I just bought the DVD with Adobe Photoshop Lightroom 6 Dungeon to get this message when installing.

  Help, please

  Reinhard

  I think you ned to try again the discussion online. Go to this link. Click on the blue button; When logged in with your Adobe ID; then click on Chat 24/7. Ignore the other suggests links go directly to the blue button.

  Contact the customer service

• "We are unable to validate this series number pour Adobe Lightroom.

  Hello

  I just buy Lightroom 6 online and when entering the supplied serial I have this message "we are unable to validate this series number pour Adobe Lightroom. What is going on?

  Thanks in advance

  I send the serial number by private message, please check if it's the same thing.

  If so, please contact support

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

  Concerning

  Stéphane

• During installing After Effects CS6, after the number of input series - report «we are unable to validate the serial number for Adobe After Effects CS6.» Please contact the support. »

  During installing After Effects CS6, after the number of input series - report «we are unable to validate the serial number for Adobe After Effects CS6.» Please contact the support. »

  What are the blocker of Adobe which affects the serial number validation processes.

  Follow the procedure below:

  • Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
  • Make sure that there is no entry of Adobe on the inside.
  • Then copy and paste the Hosts file in folder etc.
  • We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
  • When you are prompted, the authentication by password Mac,
  • Be sure to select the option Replace ...
  • Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.

  Then try to activate the CS 6 apps using the serial number, it shud work.

  Let me know if you face any problem.