I need assistance with my Microsoft account
I recently had to reset my computer to factory settings which led me to lose everything. When I installed my Microsoft account, I entered an incorrect e-mail address. So I can not check the e-mail account. I have made several attempts to resolve this issue, but could not. I tried to set up an account with the correct email address alias and I get a message indicating that the address is not available. What can I do to raise this issue and to set up my account with the correct address? A problem with many functions on my Windows 8 because when I try to enter in several communities, I get this massage "check email".
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Tags: Windows
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The message I get when trying to connect is simply that I cannot connect you at this time and that I should follow a link to reset the password - what I've done without result. The computer is connected to the internet.
Hello
Thanks for posting your query on the Microsoft Community.
With the publication of the description, I understand that you are unable to access your computer using Microsoft password account on the machine Windows 8. I will certainly help you get this problem.
I would be grateful if you could help me with more information:
1. Since when you are facing this problem?
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I would say to you follow the suggestions provided by Cliff_N responded on 7 December 2012 in the below thread Microsoft:
Important information: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.
Note: When updating, the applications you have installed Web sites and DVDS is deleted. The applications provided with your PC and applications that you have installed in the Windows store will be resettled. Windows puts a list of apps removed on your desktop after you refresh your PC.
For more information, you can consult the Microsoft article.
What to do if you forget your Windows password
http://Windows.Microsoft.com/en-us/Windows/what-do-forget-Windows-password#1TC=Windows-8
Hope this information is useful. Please come back to write to us if you need more help, we will be happy to help you.
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Hi Stella,.
Thanks for posting your query on the Microsoft Community.
According to the description, I understand that you are facing problems with your user profile.
This could be due to the corrupted user profile.
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Check out the link:
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http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
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http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
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[Removed for privacy]
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