I need help. All of a sudden I have no audio on my video files. I have video but no audio. How can I solve the problem?
All of a sudden, I get no sound on my video files. Any help would be appreciated.
Hi ErikDouglas,
1 Windows operating system you are using?
2. what program you use to play the videos?
3. this happens when you play a particular video file type?
4. you remember to make changes to the computer before this problem?
You can check the following link and try to run the sound troubleshooter and check.
http://support.Microsoft.com/mats/hardware_device_problems/
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Tags: Windows
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