I NEED HELP PLEASE WINDOWS

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• I have 2 problems-how can I activate my Add ons and how to uninstall Windows Anti Virus. I need help, please.

  I have Windows XP 32-bit with IE8 Add ons.  I mainly use Firefox Mozilla for my browser and Yahoo as my home page.  Anyway, I have tried all the support and help guide and technicians told me to do to get add ons to open and activate but in vain.  This computer was given to me as a profession, and it was used in a Bank, so I think that the system administrator has disabled the add ons.  I myself as an administrator and use the tips and tricks given windows and Microsoft, but I always run up a wall.  I need help, please.
  I also need to know how to uninstall Windows antivirus software.  I can't find anywhere on my computer.  I feel really stupid and he is probably right in front of my face, but I can't find it to uninstall.  I have McAfee that I paid dearly for if I want to use it until it expires.

  This "Microsoft antivirus' witness (AKA Trojan W32/FakeAlert) hijackware infection!

  If you manage to somehow move to Win7, you will always have an infected computer.

  The ONLY way to solve the problem is by formatting the current hard drive and do a clean installation of Windows, whether it is WinXP or Win7.

  The ONLY way you can do a clean install of Windows XP if you have disks that came with the computer or if by chance, there is a hidden partition restore (not to be confused with the system restore).

  If your kids er - well & their spouses are going to spend money on a new HARD drive, they'be be better spend on a low-end Windows 7 computer and brand-new (for example, a netbook or a mini).

  NB: Any data on your Windows XP computer must be considered 100% reliable! (This includes all of your usernames and passwords, for example, those used for online banking, etc.) You do NOT want to put ALL the data from Windows XP to a new computer or HARD disk.

  Good luck, Grandma. Hope that your grandchildren will treat you better than their parents.

  PS: Time wounds all heels.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows 7 64 bit worked very well and when was time to save I get the cyclic redundancy check, I try several times and made the same thing I need help please

  worked very well and when was time to save I get the cyclic redundancy check, I try several times and made the same thing I need help please

  Hello Hans,.

  Thanks for choosing Microsoft Community!

  According to the description of the problem, you have problems when you use the backup on Windows 8 feature.

  Please answer these questions to better understand the issue and help you:

  1. are - what you're talking to backup and restore functionality on Windows 7?

  2 have you made any changes to the computer before the show?

  It is perhaps to cause bad sectors on the hard drive, run the disk check to repair bad sectors

  Check your hard drive for errors:

  http://Windows.Microsoft.com/en-us/Windows7/check-your-hard-disk-for-errors

  Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

  For more information:

  Backup and restore: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/back-up-and-restore-frequently-asked-questions

  Hope the helps of information. Don't answer if you need assistance, we will be happy to help you.

• I need help on Windows 2000, I need to upgrade my programs to work with my camera printer etc.

  Hi I need help please im a female and cannot say I'm good at pc, I have a computer on which the player has stopped working and I gave another is very basic and does not support my printer, camera, can't do the plugs to work is a windows 2000 and I would like some advice to try to get the pc works as I have a small business that relies on the photos etc as I have some - what sale dresses, someone can help me please? I'm sorry you disturb many thanks Tammy

  Hi Tammy,

  The question you have posted is related to Windows 2000 and would be better suited to the community of Microsoft Windows 2000. Please visit the link below to find a community that will provide the support you want.

  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.win2000.General

  Concerning

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I am trying to upgrademy vista for the next operating system or even 10 if possible and I can only do what I need help please

  I'm trying to upgrade my vista to the next operating system or even 10 if possible and I can do what I need help please

  Hello

  There is no free upgrade Vista to 7, 8.1, or 10.

  Follow these steps before you buy Windows 7.

  Microsoft sells more than 7; Try Amazon.com.

  Go to your computer / computer laptop manufacturer Web site and see if Windows 7 drivers are available for your make and model computer / laptop.

  If this is not available, Windows 7 will not properly work for you.

  Run the "Windows 7 Upgrade Advisor.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=20

  Check if your specifications are compatible for Windows 7:

  "Windows 7 system requirements"

  http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

  "Windows 7 Compatibility Center" for software and hardware:

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Windows 7 upgrade paths:

  http://TechNet.Microsoft.com/en-us/library/dd772579 (v = ws.10) .aspx

  «Installation and reinstallation of Windows 7»

  http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7

  @@@@@@@@@@@@@@@@@@@@@@@@

  Follow these steps before buy you and upgrade (new installation) of Windows 8.1.

  Check if the manufacturer of your computer/laptop has Windows 8.1 drivers available for your model.

  If this is not available, Windows 8.1 not install and work properly for you.

  There is a lot of information in this first link from Microsoft:

  Download and run the Windows Upgrade Assistant 8.1 of to see if your machine is compatible Windows 8.1 and read the update for Windows 8.1: FAQ here

  "Update to Windows 8.1: FAQ".

  http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8

  "8.1 for Windows system requirements.

  http://Windows.Microsoft.com/en-us/Windows-8/system-requirements

  @@@@@@@@@@@@@@@@@@@@@@@

  How to buy Windows 10:

  http://www.microsoftstore.com/store/msusa/en_US/cat/Windows/CategoryID.70036700

  But first make sure that you have the correct configuration and your computer manufacturer provides the right drivers for 10.

  https://www.Microsoft.com/en-us/Windows/Windows-10-specifications#sysreqs

  " System requirements Windows 10"

  https://www.Thurrott.com/Windows/Windows-10/3884/Windows-10-system-requirements

  Microsoft deploys Windows 10 available as free upgrade to Windows 7 features, Windows and Windows Phone 8.1 8.1 qualified. It will be available from July 29, 2015

  "FAQ Windows 10.

  http://www.Microsoft.com/en-us/Windows/Windows-10-FAQ

  See you soon.

• Need help with Windows 7 key.

  I have a laptop that I had to change the HARD drive due to a complete failure.  I had a Windows 7 key I know has been good and have never used, purchased as part of a package of pc 3.   Now the installation tells me that this is not a valid key.  I paid almost $150.00 for this set of 3 installs for Windows 7, about 5 years ago.

  The old HDD is dead, I tried to connect with a USB key and nothing.   The laptop was working fine with WIndows 10, then the portable HARD drive is simply dead.  I need help with a new key, or at least the one I have to work.  The new drive HARD won't have not all partitions or any attached former windows key.  I can't get past the check of Windows screen.

  Need help please.

  You must use the product key located on the COA sticker (at the bottom of the laptop, sometimes inside the battery cover or access. Once you have located the product key, and then follow the instructions below to change the key of the key from the factory to the key on the sticker.

  

  How to change Windows 7 product key

  http://www.windowsvalley.com/how-to-change-product-key-in-Windows-7-and-Windows-Vista/

• I NEED HELP Please im having a problem to forget my password and when I plug it it says its locked with a password he try to put the itunes thing but

  NEED HELP Please im having a problem to forget my password and when I plug it it says its locked with a password he tried to put the itunes thing but it says enter password I put in what I rember, then said lokced for five minutes help me pls

  Without knowing the password for your iPhone, there is no way to unlock it, bring even you to the Genius Bar. If you continue to enter the wrong password, you will be locked out of your iPhone, and your data will be unaccessable.

• guys I need help last night I tried to install alcapitan update of my macbook pro, but it did not work and it make me an installation message you cannot be finshed I need help please

  The guys that I need help please,

  Last night I tried to install the update to alcapitan to my macbook pro, but it does not work it makes me a message (your installation cannot be finshed) and many many things and when I try to strt my macbook still keeps it install the updat and then get the message again...

  I need help please

  Hello, check if the mac you can use El Capitan. See the information update of OS X El Capitan - Apple Support here

• I need to change my apple user ID e-mail address. Since I will be withdrawn and used my personal E-mail address instead of company e-mail. I need help please on how to do

  I need to change my apple user ID e-mail address. Since I will be withdrawn and used my personal E-mail address instead of company e-mail. I need help please on how to do it. I now use IPhone 6

  Launch Safari on your iPhone, iPad or Mac and go to appleid.apple.com.

  To an iOS device, tap on manage your Apple ID. If requested, please check your identity after the connection.

  Click or tap on change in section Apple ID and primary e-mail address.

  Edit with your new email address.

• Compaq cq10: need help please code error: CNU0015RN9 on compaq cq10 150ev

  Need help please code error: CNU0015RN9

  Thank you in advance!

  Hello
  
  No problem. Did you do a hard reset and try again?
  
  For the error code, check again a time-
  
  Try:
  
  e9l11f3zv7
  
  all lowercase letters
  
  first letter is a small suitcase E
  second is number Nine
  third letter is small case L
  fourth & fifth is number one
  Sixth letter is small box F
  seventh is number three
  eighth letter is small suitcase Z
  ninth letter is small case V
  the last is number seven
  
  Concerning
  
  Visruth

• I want to return a plug-in, I accidentally deleted.i to play online snooker.can someone at - it need help please?

  I want to return a plug-in, I accidentally deleted.i to play online snooker.can someone at - it need help please?

  Hello

  1. What plugin you are talking about?

  2. on which site Web you are trying to play the game of billiards online?

  3. what web browser do you use?

  4. how exactly did you uninstall the plug?

  Plug-ins are provided by third-party providers, you can try to load the game of billiards and verification that branch is needed.

  Please come back with more information on the issue so that we can help you better.

  You can also visit the link of the article of Microsoft that will guide you on how to ask questions below.

  Suggestions for a question on the help forums

  http://support.Microsoft.com/kb/555375

• need help with windows live on my Vista free download

  I need help download Windows Live with my Vista operating system.  I get a screen popup telling me to "Get Windows Platform Update."   I have the following message.  When I check all my updates, none of them appear.  What I am doing wrong?

  1. In the list, select one of the following updates. (Only the update that applies to your operating system appears.)

  2. Update for Windows Vista (KB971644) platform

  • Platform Update for Windows Vista x 64-based Systems (KB971644)

  • Platform for Windows Server 2008 (KB971644) update

  • Update for Windows Server 2008 x 64 Edition (KB971644) platform

  Thanks for your help!

  This forum is for Microsoft Security Essentials, not Windows Live.

  You have to get help from Windows Live Support and Forums:

  Here is the Solution Center: http://windowslivehelp.com/product.aspx?productid=10.

  This is the only Forum for Windows Live ID: http://windowslivehelp.com/forums.aspx?forumid=d3fda415-1e53-4007-8e0c-2a77180ffb1d.  This is where you post for assistance.

• Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

  Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

  I don't know why vista windows no longer charge, or when the files and folders disappeared

  How Windows Defender is on this problem?

  Follow these steps to try to solve your problems of boot.

   

   

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  See you soon.

  Mick Murphy - Microsoft partner

• Hey ~ I need help in Windows Media Player 12, remove album art!

  Hey ~ I need help in Windows Media Player 12, I got some song I want to add in the album art, but I had a song I add in a hard cover and I can't remove... so pls help

  Hi VX-savers,

  Thank you for using the Microsoft Forum.

  Permanently remove the Media Player 12 album art:

  (1) you can click on View (WMP12),

  (2) choose the columns.

  (3) turn off the Album Art box, and you're done.

  Before performing this operation activate windows to show hidden files:

  (1) open the computer,

  2) click on tools, located on the top toolbar.

  (3) then Folder Options.

  (4) then click on the view tab, and then look for the element that shows the hidden files, folders and drives and check this option.

  This is where the cache. Find and remove.

  Windows 7 Media Center has its own cache of album art, where he recorded the album art thumbnails (Windows 7-cache):

  C:\Users\USERNAME\AppData\Local\Microsoft\eHome\Art Cache
  (with the corresponding "USERNAME").

  For more information : http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/3552ec2d-d510-49ec-985c-1fc04c3d6da6
  http://social.answers.Microsoft.com/forums/en-us/GettingReadyforWindows7/thread/0b3e71b3-9b85-4d0a-987C-e7b52677840d/

  I hope this helps.

  Thanks and greetings
  Azeez Nadeem-Microsoft support

• Hello. I warned to creative cloud, but not what I was looking for. I want to cancel, but I can't find where I can do.  I need help please. Thank you

  Hello. I warned to creative cloud, but not what I was looking for. I want to cancel, but I can't find where I can do. I need help please. Thank you

  Hello

  Please see: -.

  In order to cancel the order, please contact customer service

  You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership