I need the customer service
I think that I made a mistake to purchase. My goal was to buy next, as a friend told me about this. I use Adobe photoshop and Adobe illustrator all the time. But I can't follow all new versions, then told me that I can buy them from adobe on a monthly basis. I have bought/signed with you for creative cloud. I thought that it was to use new versions of Illustrator and photoshop, but after a month, he canceled and I cannot use it. I signed up for a year, thinking it was to use the programs, but it seems his thing. Can you help me. I want to not having what I bought and find the right way to pay for using Illustrator and Photoshop. Thank you
John Van Doren
Imagine Printworks
Owner
Hi John Van Doren,.
Please specify if you have active creative Cloud? If you wish to cancel please see the below link:
http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You can subscribe to unique application for Illustrator and Photoshop accessions:
Buying guide | Adobe Illustrator CC
You can also contact the cat/customer support:
http://www.Adobe.com/support/download-install/supportinfo/
Let us know if this has been helpful,
Kind regards
Sandrine
Tags: Adobe
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To reinstall you need several things
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Please contact the Support from Adobe by clicking on the link below.
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The CC from Adobe, you can download simple on your new machine by following the steps mentioned in the help below document:
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In case the problem persists, please contact support:
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And if you intend to ask for the PIN for your daughter has changed, you can not.
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How to go to the customer service
I tried to solve a problem for two weeks. Someone at - it a number for a person at the customer service which might be able to get it solved. Thank you
If you provide some details about the question, you need help it will be easier for a person determine if help you are looking for is available. No one here has a number to offer another one in general that you find through the help options...
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Hello! I can't subscribe to creatively Cloud for photographers. When you subscribe to gives an error when you pay with the card: "order processing error occurred for more information, please contact the Customer Service by phone 8 800 333 36 63, when making a payment via PayPal: PAYMENT_CPG_SETTLE_FAILED. How to order?
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
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Dear Adobe, I've updated my account, my payment charged 2 times 1 EUR and still I can't access the PS and LR! Pls help me to find a contact in the customer service! Much thanks! Rita Frei
Go to Adobe Creative Cloud
Hi Rita,.
For 1 EUR costs please see Adobe Store | Order FAQ and your online payment
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What is the customer service phone number?
I need to call them to cancel my account...
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
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I want to cancel and I need a customer service number
I would like to cancel and I need a customer service number.
Hello
You can consult this article for cancellation and to contact customer service to request the return:
https://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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can not get the customer service
online and within 15 minutes I have an Adobe product online and in 15 minutes, I sent asking for cancellation. This e-mail was returned undeliverable. I tried several times to contact Service I can't find a phone number when I go online it some loops in the Web site and you will never have on Cancel when I finally returned to manage accounts and canceled he y he showed a cancellation date back a year from now however the email said that If you cancel within 30 days, you get a full refund, but they have not refunded my money and I can't get a hold of anyone. Does anyone have a phone number or an email directly to the customer service?
Hi Elizabeth,.
We are sorry for the inconvenience caused to you!
I recommend you contact customer service using this link - https://helpx.adobe.com/contact.html
Please make sure you click on the big blue button labeled as "still need help? Contact us after you have selected the option first two and then you can contact our customer service by phone or chat.
Alternatively, you can call the customer service number to 1800-833-6687 (Monday to Friday: 05:00 - 7 PM PT)
Please return back if you face challenges.
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Rahul -
disappointed by the customer service
I had the same experience today. First purchase of Dell and I am extremely disappointed by the customer service. I remember and different people hang up on me as soon as I told them upset how I was. At any given time, a supervisor, which I complained to and his response was, "I'm sorry to hear, than I can help you with" didn't even want the names of the representatives, I had spoken with. Absolutely no respect for the customers. I'm reluctant to say it's because of the where they are, but it seems that there are cultural differences in how to treat customers.
Hi realCreencia,
Thanks for posting your comments on the Dell Community Forum Office client for protection. I am able to help you in this matter. Please respond to my e-mail and provide the requested information so that I can access your records into account.
Thank you
Lorna
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