I need the download to re - install my computer down due to the virus
the virus has attacked my desk top computer its request now the cd to re - install system
1. are you able to boot to the desktop?
Method 1.
I ask you to run an online virus scan and verify. Sometimes the security program installed might not be fair enough. I also recommend you update your security software regularly.
a. follow the link below to start the free online scan:
http://OneCare.live.com/site/en-us/default.htm
b. run the malware removal tool from Microsoft.
Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en
Here is the link to download.
http://www.Microsoft.com/securepc
Method 2.
If you still need an installation disc for Windows Xp I would ask you to contact the manufacturer of the computer if the Windows was preinstalled on your computer.
I hope this helps.
Thank you, and in what concerns:
Visit our Microsoft answers feedback Forum and let us know what you think.
Shekhar S - Microsoft technical support.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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