HP Officejet Pro 8610 e-All-in: no internet connection

Similar Questions

• HP Officejet Pro 8610: Problems for install HP Officejet Pro 8610 e-all-in-one printer on Windows 10

  We have a HP Officejet Pro 8610 e-all-in-one printer that is connected to the network.

  The printer is installed and can print successfully from 3 desktop with Windows OS 10.

  4 desktop pc with Windows 10 is not able to install the printer drivers.

  When addind printer with device to add the printer is recognized and installed, but only the driver scanner.

  We have tried to remove the printer some time but without success.

  Also, we tried using various HP and Assistant tools, but these tools can not install the printer driver.

  Adding the printer manual, also don't do not install us the printer driver.

  The only driver installed is the scanner.

  We are out of ideas, you can help us with all the great ideas.

  Sincerely,.

  Gilbert

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  Good day!

• OfficeJet Pro 8610: Mac and printer do not connect

  Hello

  I installed my printer operated a couple of months and it as a printer wireless to my MacBook. Everything went very well.

  Yesterday I tried to print a document, but my Mac was telling me that the printer was not connected, even if the two were connected to the same wifi. I turned off both devices, reconnected the printer for wifi on the way home the password, but nothing has worked. I decided to 'remove' the printer from my Mac in order to reinstall it again. The software is installed, but I'm stuck in one step:

  The printer is not and so I cannot connect my printer with my Mac, instructions say that you could also connect thorugh the printer using the Wifi the Printer Wizard. I plugged the printer several times to my wifi at home but I am not able to connect it to my computer, it does not find it.

  I am really grateful for any advice!

  Thanks in advance.

  Best regards

  Julia

  Welcome to the HP community @JETaubenberger ,

  I read about the problems that you encounter when you try to connect your Officejet 8610 to your Mac via the wireless network. I have a few ideas in mind that should help connect you again!

  • Try power cycling network devices:

  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  Plug the router back in and wait another minute, turn on the printer and the computer and attempt to print something.

  • If the connection still does not, try the following steps in the following order:
  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Install the complete driver here: HP Officejet Pro 8610 e-all-in-one printer
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers

  You must be connected at this time, please let me know the result!

• HP Officejet Pro e-all-in-8610: inkjet printer HP Officejet Pro 8610 e-all-in-one wireless color and Google Cloud Print

  Hi all. I would like some advice please. I would like to know if the HP Pro 8610 e Google Cloud Print ready for use unless it is connected to a pc. Thank you.

  Hello

  Thanks for your comments.

  The Officejet Pro IS listed as a printer of Google's Cloud.

  Please click on the "HP Officejet HP e-Print printers that can use Google Cloud Print' link.

  http://support.HP.com/us-en/document/c04550279#AbT6

  Thank you.

• OfficeJet Pro 8610: HP OfficeJet Pro all-in-one 8610 do not print each attempt

  HP OfficeJet Pro all-in-One 8610 print intermittently

  11/09/2016

  This is a request for additional assistance from HP, Apple and AT & T Community Forums

  Machines and affected software:

  Printer HP OfficeJet Pro 8610 e - All - In - One.

  Serial number: CN4CNE3463

  Last updated: 06/09/16 (Version 5.0 (4.1.1 P, S; 5.17.1 F).)

  iMac 21.5 inch late 2009 (daily use)

  Serial number: W89415S5PC

  OS X El Capitan: Version 10.11.6

  MacBook Pro 13.5 inch late 2009 (occasional use)

  Serial number: W8942UW766D

  OS X El Capitan: Version 10.11.6

  MacBook Air 13.5 inches mid 2012 (daily use)

  Serial number: C02HX3ZADRVC

  OS X El Capitan: Version 10.11.6

  Wireless router: AT & T U-verse ARRIS NVG589

  more AT & T Wireless Access Point VEN501 device

  Wireless Router Range Extender: Linksys RE6500

  Multipoint unresolved printing problem:

  HP OfficeJet Pro 8610 had printed out successfully all the three above mentioned computers since the purchase of the 04/04/2015. End of August 2016 he started intermittently refusing to print wireless, sometimes do not connect wireless or holder from job to job.

  09/06/16 I posted the question on the Forum of community HP between 07/09/16 and 08/09/16 had dialogue on possible solutions. I followed the Commission received and interpreted it following recommended tasks - all without result:

  (1) sequential power off and cord power to the router Range Extender, OfficeJet 8610 Pro and iMac and removal after 60 seconds of powering the devices in the same order. Result: would not print.

  (2) off wireless to iMac. IMac connected to a printer via an Ethernet cable. Printer would not print.

  (3) tried to scan the printer for iMac's wireless: would not scan.

  (4) tried Scan via an Ethernet cable from the printer to iMac: Scan worked.

  (5) connecting iMac via an Ethernet cable to the router and printing system reset iMac to remove the printer and then added printer as directed by its name: HP OfficeJet Pro 8610 [455491]. The results have been mixed:

  (a) wireless to iMac to the router and Ethernet cable router for printer: test page printed.

  (b) the iMac to the router and wireless router for printer: test page will not print.

  08/09/16, having nothing specified by HP Community Forum, I contacted AT & T, the provider of my router and all my services (wireless, broadband, Internet, fixed phone) for the Support service.

  AT & T: recommended

  (1) make a new Setup wireless printing HP itself using my secure wireless network name and password, and then perform a reboot of the router. Between the two actions (new set-up and router reboot), the printer starts and print a previously submitted test page. To confirm that the printer was actually working, I turned off the printer, waited, he turned back and tried to print Test page: the page not print.

  (2) AT & T then told me to do a new manual of the printer setting. Just as I got Set Up on the screen of the printer, the printer prints the Test Page.

  AT & T told me that the printer should work fine now.

  Once I have shut down my system and restarted the 09/09/16, I found that I could not print anyway:

  Wireless to the router for printer

  Wireless to the router and Ethernet cable for printer

  Ethernet cable to the router and wireless to a printer

  Ethernet cable for printer

  Another experiment on 11/09/16 led to erratic printing depends on the original machine:

  1 iMac for HP printer: wireless printer for iMac gives not the Page of Test sent for printing, but a series of blank pages, followed by several pages of code and followed by more white pages. Code pages are all the same and then talking about the Cambria police (body).

  a. the first pages all State: %! PS-Adobe-3, 0% APL_DCS_Encodiong: UFT8% APLProducer: (Version 10.11.6 (Build 15 1)

  b. human beings second page with: 14 start/FontName dict / TJOLUV+ def Cambria

  Page 2 on three subsequent print reading attempts the same as above, except for a different set of letters before "+ Cambria". A UAXKPA, a JJCFBS, and the third is WOKHHG.

  2. yet, when I tried to print the Test Page of the MacBook Air and MacBook Pro wireless, printing is successful (i.e., the test page prints and do not print pages blank and coded.

  I'm sorely need a remedy to this overall situation.

  • What is originally intermittently, the HP printer?
  • What is originally a wireless printing and Ethernet to vary?
  • What is causing the iMac to print Virgin and code pages when the MacBook Air and MacBook Pro both print pages "regular"?
  • The question one demanding a new router?
  • DOE the question indicates the need to uninstall the printer and then perform a reinstall?
  • With all machine software updates could be software problems cross machine?

  Link to the firmware.

• All-in-one Officejet Pro 8610: print only every other envelope

  The printer ignores the other each envelope.

  Any suggestions?

  Thank you

  Mark

  Hello @Markb60000,

  Welcome to the Forums of HP Support!

  I understand that your HP Officejet Pro 8610 e-all-in-one printer has problems when printing envelopes from your Windows 7 computer, as every other envelope seems to be ignored during the printing process. I would like to help you today with this problem to print the envelope. Now, the first thing I did after reviewing your post has been watching the media specifications for your specific HP Officejet. Just to let you know, the specifications of following envelopes are supported:

  • Envelope weight and loading capacity in Tray 1 of your printer are as follows:

  

  • The following envelope sizes are supported:

  

  As long as you are printing on an envelope which is in the specific size and weight restrictions for your product, you shouldn't have any problem loading up to 30 envelopes in your bin at some point.

  To confirm that your envelopes are loaded properly can I please have you click here. Once the support document opens click the drop down menu to "loading envelopes. Please check to confirm that you load the envelopes correctly in your paper tray.

  • If your envelope printing problem persists after checking that your type of envelope is justified and that they are loaded correctly, can you please specify what type of program you use on your Windows 7 computer to print envelopes of.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• Help with e-all-in-one printer Officejet Pro 8610

  I just bought a HP Officejet Pro 8610 e-all-in-one printer.

  To my surprise, the paper tray can't handle legal-size paper - only format letter!  Do I need to buy a special paper for legal size tray?  Where?

  Although the printer has a USB port in the back (the so-called port USB Standard-B), it came not with a USB cable.  Is this normal?  I remember on previous purchases of HP printers they came with an extension cable USB with on one side a record Standard-A and Standard-B one at the other end.  Should I complain with HP?  To whom?

  Hello

  1 no, you don't need a different sandbox, plesae take off all the papers and you can see a diagram of how to measure the status bar,

  2. No, many printers now do not come with USB cables. I believe that HP provides that USB cables for printers sold in the AP region (Asia Pacific).

  Kind regards.

• OfficeJet Pro 8610: Get the Permission of HPeprint or security problem error

  I used printing wireless for several months successfully to print from my work computer, but am now able to print to the e-mail address provided.

  The error reads 'your message was not delivered because of a permission or a security problem.  It may have been rejected by a moderatory, the address can only accept email from certain senders, or another restriction to prevent any delivery.

  The Organization rejected your message: hpeprint.com. »

  I've reconfigured my printer to my router.  Any suggestions?

  Hey @LoreeW,

  Welcome to the Forum from HP Support. I hope you enjoy your experience here.

  I understand that you have a few problems with ePrint using your HP Officejet Pro 8610 e-all-in-one printer.  I want to help you with this.

  I recommend that you first check your printer to verify its intact ePrint connection:

  • Touch the icon (webservices)
  • If you see an address @hpeprint.com, I recommend that you try to send a test ePrint from a different email domain than what you use on your work computer.  If it prints correctly, we can rule out your printer as being a factor in this particular issue.  If your printer's Web services is enabled is more, re - enable.  Any problem would occur with this, click here to access another relevant post I created.  Scroll to my suggestion re: setting a manual DNS as this tends to help by allowing the webservices where fail the normal steps.

  If you were able to send your printer work ePrint of any e-mail domain other than the one you use at work, read on.  Click here to see an HP ePrint article that focuses on the various factors that can contribute jobs ePrint not printing not.  Note that some areas of corporate email may become incompatible with ePrint due to the presence of a digital signature in the outgoing message template.  EPrint jobs you send work meet these criteria?

  Please let me know the result of your troubleshooting by responding to this post.  Thanks again for reaching out in the Forums - we are always happy to help you.  If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below.

  Have a great day!

• HP Officejet Pro 8610: HP Officejet Pro 8610 does not recognize ink cartridges

  My printer has ceased to recognize its ink cartridges. In a first stage, the problem happened occasionally and could be fixed by installing and reinstalling the cartridges or just wait a few days, but now it is continuous.

  When I turn on the printer, it immediately gives me an error (without code), saying that it cannot find the cartridges. All four are marked on the screen as not found. I followed the instructions of troubleshooting here: http://support.hp.com/us-en/document/c04090902

  The cartridges are genuine, they are the ones that came with the printer. I removed the, checked the contacts of the four. They look damaged or dirty, but used a cloth to clean all anyway. Put back them, did not help. Checked the latch, it was in the correct position. I even tried the restart without result.

  I tried to replace the cartridge with a new one (again, product HP genuine), but does not replace the printer either. And because all cartridges have failed at the same time, I can hardly belive the problem lies in them.

  I come from Finland, and I've not found a phone number, I could ask for help. Does one exist even for my country?

  Hey @Leathert,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8610 e-all-in-one printer does not recognize the cartridges. I could help you with that, but it seems that you have already found the HP document that will guide you in troubleshooting. Instead, you can contact HP (in Finland) support by clicking this link.

  I hope you get your sorted question and I hope you have a great weekend!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• OfficeJet pro 8610: copy question

  I am aware of both a pages facing two options on back page. Now, I'm trying to figure out if I can copy two pages in front of two pages by using the Officejet pro 8610.

  Hello

  The HP Officejet 8610 does not support automatic double-sided copy of a centre but only duplex printing.

  The duplex is only available model 8620 or 8630.

  You can use the HP scanner software to scan document manual duplex print it to work around the problem.

  You can find the specifications of the product below:

  http://store.HP.com/webapp/WCS/stores/servlet/us/en/HP-OfficeJet-Pro-8610-e-all-in-one-printer?JumpID=oc_r1002_usen_c-001_r0002

  Shlomi

• OfficeJet Pro 8610: complete installation of printer - computer laptop doesn't have a CD rom

  In order to complete the installation process, the instructions say to insert the CD supplied with the printer. My laptop does not a CD rom so I cannot insert the CD-ROM. How can I complete the installation?

  Thank you

  Hello

  If your operating system is available, you can download driver for installation:

  Printer software e-all-in-one-HP Officejet Pro 8610 & drivers | HP® Support
  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606/drivers

• OfficeJet Pro 8610: How can I keep my Officejet Pro 8610 fall offline?

  My Officejet Pro 8610 will soon after a print offline job and must be recycled to the wide and turn it back on before it will print again. (says not connected printer) Now, this happens after 16 months of operation. Mac computers and routers are Apple Time Capsule. Everything is wireless. A semi full reset on the 8610. Uninstalled and reinstalled HP software. Restarted routers.  Any suggestions?

  Hi @GLORIATAYLOR,

  Welcome to the HP Forums!

  I understand that your printer always disconnect your wireless network. I want to help.

  You might want to set a static IP address for the printer. This is therefore a document, you can review how to set an IP address: http://support.hp.com/gb-en/product/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/document/c04082680/

  Let me know if it helps.

  Please click on the thumbs up below to thank me for my efforts! If this post helps you solve the problem that you are experiencing, please click "accept as Solution" so that others who may have the same difficulty can find the answer more effectively. Thank you for participating in Forums of HP!

  Kind regards

• Install OfficeJet Pro 8610 on Windows Server 2012

  Hello

  I'm trying to install the drivers for a Pro OfficeJet 8610 on a system running Windows Server 2012. I installed the drivers from here (after choosing Windows 2012 for the operating system): http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-8610-e-All-in-One-Printer-series/53...

  First of all, I tried to install using the GUI (Setup.exe) but ran into an error indicating that the operating system was not compatible.

  I did some research and discovered that these drivers must be installed by using the command line and the command msiexec.exe. I tried to do it by using the following command-line (with administrator privileges): msiexec.exe /i PATHTOMSI

  However, when I do that, it gives me ALWAYS an error of incompatible operating system. Don't know what to do here.

  Here is a link to the Post on the HP Forum explaining the need for a command line install: http://h30434.www3.hp.com/t5/LaserJet-Printing/installing-Pro-8610-Windows-server-2008rt-X64/m-p/426...

  Thank you.

  I ended up soliving this problem myself while tinkering around.

  I went through the process of adding a new printer through the devices window and printers.

  I said my printer was not listend so opted to manually configure a printer. I have created a new local port and he just called the name of the printer. He then invited for drivers. I chose the disc and then navigated to the folder where I had extracted the printer drivers. Selected this file and the drivers installed.

  This example gets the drivers installed in the system. Windows should then automatically recognize/install the printer if it is plugged.

  Mind you, I had to do that only for printing on a desktop connection remote. If you need the real HP software installed to print AND scan, this will not work for this.

• OfficeJet pro 8610: scanning of a document of several pages in a single file

  I have an Office Jet Pro 8610 printer all-in-one. Here's my problem. When I scan a multi-page document scan up each page in a different file. I want to scan the document in a file so you can send an e-mail and save it. So far I have not figured out how this. What I am doing wrong?

  Hello

  Thank you for using the forum.

  First of all, you need to install the software for your printer.  You can download the software from this link, be sure to select the correct operating system and the "Download COMPLETE".

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606

  Once installed, you can start using the Scan software.

  There is a Scan shortcut that allows you to 'Save as PDF '.  This will scan all your documents in a single file.

  

  Watch these videos that can be useful to your scanning needs.

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  Thank you!

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

• HP OfficeJet Pro 8610: HP Offijet Pro 8610 and retractable edition

  Hello

  I have a question about printing and adjust it.

  I have an image that I want to print, and it is great.

  I have 2 printers an epson and an officejet 8610.

  When I print on my Epson printer, the image is shrunk and print everything on one page.

  But each big image that I try to print on the 8610, it prints some parts of the image to other pages.

  I'm no shrink to adjust option in the settings of the printer and my programs are already developed shrint to print.

  So, how to activate or find the shrink to fit on the 8610 printer?

  I have instant ink if I want to print on the 8610, but since it prints on several pages, it must continue to use my Epson currently.

  Your help would be greatly appreciated.

  Thanks in advance

  Fred

  Hi @Grenpara,

  Thanks for joining the Forums of HP Support with your print request.

  I understand that you use a HP Officejet Pro 8610 e-all-in-one printer with a Windows 8.1 computer and you try to print a large image file, but there is no scale to move page or reduced to fit option so the image is printed on several pages. I would like to help with that.

  What program you are trying to print from?