I need the version instead of full upgrade?

Hi all

hopefully I can help with that.

I bought an upgrade of L5 to L6, but it seems that I don't have the old L5 license key, now I can not save the new L6.

Can I pay the extra and get full L6?

Thank you

You actually bought LR 5?  If so did you register it at Adobe.com?  If Yes, then connect to Adobe.com with the AdobeID you used to sign up, click on manage account then in the box produced a few clicks and you should see the serial number for LR 5 that you saved.

If you had never LR 5 then maybe you can return what you bought and buy the correct license.  Try here:

https://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Tags: Photoshop Lightroom

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