I bought adobe photoshop and Premier of aspects 12 but it was the Mac version and I need the version of windows... .is there some way I can be compensated for this error
OK, a lot was not realized on the forum of support coz no help is nowhere else and am feeling unloved right now
Hello
You can see the link below for more information.
Exchange a product for a different version of the language or platform
Hope this will help you.
Kind regards
Hervé Khare
Tags: Adobe
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I recently bought adobe photoshop and Premier (2 a) for windows. My computer crashed and I can't use this product because I bought a new macbook. Is it possible that I can download this software on my mac or get a new product key?
Hey Britney,
Please visit the following link: a product of Adobe for another language or version of trading platform
You can download the apps for MAC from here: Download Photoshop Elements | 14, 13, 12, 11, 10
If you still need help contact our support Chat for the same thing: contact customer service
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Let us know if that helps.
Kind regards
Sandrine Bani
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I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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CC Adobe license can be activated on 2 machines using the same Adobe ID.
Reference: licenses and terms of use | Adobe
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Hello, Fabienne,.
have you tried this already http://www.adobe.com/support/downloads/product.jsp?product=31&platform=Windows > version Adobe InDesign CC 2014 (32-bit Windows)
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Hans-Günter
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Kind regards
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Adobe Photoshop and Elements 10 first
I bought Adobe Photoshop and Elements 10 first, but the DVD will not load. Help!
It is possible that the drive is faulty. You can read the contents of the disc? If you are unable to find a file that looks like an executable file for the type of system you have, then you must contact support to verify that your disks are defective and they can probably point you in the right direction for obtaining new disks.
Here are some links to help get in touch if you need:
http://www.Adobe.com/support/chat/ivrchat.html
http://www.Adobe.com/support/download-install/supportinfo/
Apart from that...
You should be able to download the software as trials via the links below and use the serial number of the disks to activate.
l http://prodesigntools.com/Photoshop-Elements-10-Direct-Download-Links-PSE-Premiere-pre.htm
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Download Photoshop Elements | 10, 11, 12, 13
Or are you any error messages during launch or installation? If so, post the exact error message.
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What is the error message?
It is unacceptable to permit http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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