I ordered "Creative Cloud student and teacher edition" with a credit card, but when I put my licensed software, "no subscription found" message appears.

Similar Questions

• Submit academic proof for Adobe Creative Cloud Student and Teacher Edition

  I was contacted to validate my academic status for Creative Cloud student and Teacher Edition I bought via adobe.com on May 14, 2014. The education FAQ page (http://helpx.adobe.com/x-productkb/policy-pricing /education - faq.html) States:

  
  

  ' Submit your pro ". eligibility when you place your order. If you have an order in progress, click my orders in your Adobe account, then click on submit Prphew. »

  
  

  However, when I go to the page my orders, there is no link saying 'submit the evidence '. I have my evidence readily available, but I am not sure how else I can submit it.

  
  

  told me my subscription would be cancelled in if I couldn't prove my academic status within 14 days (he was sent July 2) and am still waiting for a response from Adobe taking care of the customer . So, any help would be greatly appreciated.

  Proof of ID http://www.adobe.com/store/au_edu/academic_id.html is the only link I have

• I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I paid 71508won for cancellation fees.

  You have to contact support directly for an answer...

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Creative Cloud student and Teacher Edition cost?

  I have recently been getting told by Adobe that my annual plan for the "Creative Cloud Student and Teacher Edition" was going to expire in five days and that I should update my payment information.

  I understand that Adobe will automatically renew the plan once we entered my payment information, but how much will it cost to renew the plan?

  I would also like to know when the payment info will be updated and when my plan will be renewed?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative still expired trial version says cloud

  exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative cloud said still expired trial version.

  There is no network problem, I did re-login, I confirm that I bought the plan.

  How can I do?

  Hello

  Please follow the thread to reset the hosts file: problem with the license CC in Photoshop

  Please write to us if you still face problems.

  Kind regards

  Shelly

• Creative Cloud student and Teacher Edition (one year)

  I want to stop my subscription (one year) Creative Cloud Student and Teacher Edition but am unable to make it through the cancellation instructions. How can I do this?

  Try link below:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

• cancellation of subscription (one year) Creative Cloud Student and Teacher Edition

  I want to stop my subscription (one year) Creative Cloud Student and Teacher Edition but am unable to make it through the cancellation instructions. How can I do this?

  Please follow Creative Cloud Student and Teacher Edition (one year)

  (Double Post)

• PROSITE trouble in Creative Cloud Student and Teacher Edition

  Hello, Adobe Support

  I am an eligible student of British higher school of Art and Design and have been using

  "Creative Cloud Student and Teacher Edition" for two years up to now.

  The problem is that I have "Trial" as a status of ProSite in account information and he asks

  me to buy other planes everytime I try to publish anything.

  Can clarify you if I am eligible for ProSite feature?

  My Adobe ID has been the same all the time I use Behance, so I guess that without having to

  complicate things to try a different connection.

  From now on, I cancelled my account ProSite and tried to re-registration, but still only "Trial".

  is shown in the statement of account.

  Thanks in advance for any help.

  Hello - Thanks for writing. Paid student accounts are eligible for free ProSite, but because there are so many different types of subscriptions that your school could buy (various offers of business), we will need to look at this more closely to see if you are subscribed to one is eligible for free ProSite or not. Please contact us at http://on.be.net/GetHelp

  Thank you!

• I've already paid Creative Cloud student and teacher edition (one year), but my CC Illustrator still shows 'test expired '.

  I've already paid Creative Cloud student and teacher edition (one year), but my CC Illustrator still shows 'test expired '.

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• The use of Lightroom Mobile is included with Creative Cloud Student and Teacher Edition?

  I am registered in the creative Cloud student and Teacher Edition. However; 5.4 Lightroom on my mac has said that I can use Lightroom for mobile for a trial period of 30 days. It seems to me that my creative cloud membership allow me to use the Mobile with Lightroom. This is indeed the case?

  Glad it works for some, however, having the same problem (still shows trial) after 10 days of back and forth with Adobe support - it appears LR Mobile IS NOT included with membership educational CC (not sure if buying through 3rd party had an effect or not). Documentation finally got, would have been nice if it was leaked with the release and technical support was aware - would have saved me many hours of troubleshooting.

  Good luck with yours. Link to documentation below.

  http://helpx.Adobe.com/Lightroom/KB/Lightroom-mobile-available-education-memberships.html

• How and where I can finish my subscription (one year) Creative Cloud Student and Teacher Edition?

  Hello

  my subscription Creative Cloud Student and Teacher Edition (one year) ends 28. Oct this year and I would like to know where I can leave subscriptions before a new year begins.

  Thanks for your help .

  Hello and welcome to the forum!

  The following should help: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  After payment for month 12 has been taken, you will be able to go to your account and cancel your membership if you do not want to renew for an additional year.

  If you need assistance with this our agents cat will be able to help.

  Kind regards

  Bev

• How can I activate CS6 Creative Cloud Student and Teacher Edition

  After installation of my purchased Creative Cloud Student and Teacher Edition, trial-dialog counsel me that I have 30 days more usage. Help me!

  Connect you or activation errors

  Mylenium

• I was paid and creative Cloud student and teacher edition (one year), but all the apps are still asking for license

  I need help, please! need for applications to study in a hurry.

  Hello

  It seems that your product is not activated due to technical problems on your side.

  Please try out the following links

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Solve the common activation Adobe Creative Cloud (login) and questions (disconnect) disabling or error messages

  Troubleshooting of Activation creative cloud (solved 99% of the questions)

• Help with download error in Creative Cloud Student and Teacher Edition

  I had to pay for student Cloud creatives and editions for teachers of the suite Adobe. I have two laptops. The cloud application installed well in both, but I could not download the apps in my favorite machine, receiving an error 'Download' for my pain. The other laptop, with its small memory size, was not suitable for programs and has recently crashed and passed! So now still me with half of the commitment of my year to go and still could not benefit from the programmes. I tried every way to put them on my main computer, advice on the net, but nothing is. That's all I get:

  

  Hi Deian,

  You are on a managed network. Please see the knowledge base article: http://helpx.adobe.com/creative-cloud/help/cc-desktop-download-error.html.

  You can even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.

  Please follow the very important instructions before downloading.

  Kind regards

  Romit Sinha

• I'm creative Cloud student and teacher edition (one year), but I don't know where is my redemption code

  I am now edition CC student and Professor (a year) and I pay per month with paypal. But on my app CC it says you have 22 days of activity. and I opened https://creative.adobe.com/educard . After step 2. He needs a redemption for membership of the activity code. Do I need to download any document to prove that I am a student or just leave the alarm. And it has been update every 30 days? Thank you very much.

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  And some general information

  Adobe in education... Start here https://creative.adobe.com/join/edu

  Educational https://creative.adobe.com/plans?plan=edu

  One year price Intro http://forums.adobe.com/thread/1448933?tstart=0

  http://www.Adobe.com/products/creativecloud/students.edu.html

  http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html

  Proof of ID http://www.adobe.com/store/au_edu/academic_id.html

  Redemption Code https://creative.adobe.com/educard