I pay every month, but the cloud is down, how to restore service?
I pay every month, but the cloud is down, how to restore service
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
Tags: Adobe
Similar Questions
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I pay every month for the purpose of creative cloud but I change my computer and its asking me to use a trial even when I registered
Please refer to https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Concerning
Stéphane
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I can't understand how to access my Creative Suite cloud computer crash. I pay every month for the student version, but it is not let me re - download now that my computer is fixed and back. Looking for help.
Unfortunately, I was unable to trace any CC with this identification code Adobe is there any other Adobe ID in which you have saved CC? Please let us know
Concerning
Stéphane
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I pay every month, but all programs work in demo mode. What is it?
Hello.
Please, help me!
I paid every month, but all programs run in demo mode.
I tried to install/uninstall CC CC, run clear utility Adobe, but nothing happened.
More...
When I logoff, run Adobe Audition CC, then connection. He wrote OK, thanks for the use of permissive licenses. But continue after the login form is displayed again. I have connection yet once, he wrote OK, I login again once, he wrote OK and again and again and again...
What is it? Who knows?
OS WIN10
I do not want to reinstall WIN10
Thank you very much.
Hi lerak79798715,
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Hope this helps!
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I pay every month, but everything has gone, where the creative clouds went?
I had to pay each month since November for Adobe Creative Cloud, I just connected to use photoshop, and all applications are now question marks on my bar. When I try to replace, it says I need to sign up for a plan. Anyone know what is happening?
Hi Julie,.
The Adobe ID on the forums has no subscription or membership for Adobe CC under him.
Please confirm any other email address used.
Kind regards
Sheena
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I am being charged every month for what was initially a monthly subscription of InDesign. I want to cancel this subscription because I have not used in the month, but when I connect to my account and try to manage my account, the only thing showing in my products is a free creative cloud membership. The only product shown under my account being a free membership, there is no option for the cancellation. In addition, I give myself the opportunity to contact support by phone or chat. It's the only one on behalf of Adobe, so I, I know that I am not connected to the wrong account. I need help get this resolved. All that it takes to complete the payments of $31 / month, I do.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link belowCreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
I've updated my PS and my ps disappeared and now it says trial early when I pay for the creative cloud every month. What is the problem?
Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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I can not install/download photoshop continues to say m to connect to internet, and then try again
Hi Kelly,
Have you downloaded the desktop creative cloud application?
Here is a page with a link to download (top-right), as well as the explanation of how it can be used.
Kind regards
Steve
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I took my mac repair, they ended up replacing my computer, I got the package of cloud of Photoshop and Lightroom but logging into my account I do not see where to download it again? I still pay every month I just need the programs...
Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Once you have installed Adobe Creative Cloud app, you can reinstall all applications CC:
Reference:
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
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Hi, I have been on the monthly plan for illustrator and photoshop, but felt that it would be cheaper to just buy these programs instead of paying every month. I don't see this option
There is no option to buy the latest versions of the software. Creative cloud is only available as an ongoing subscription.
However, you can always buy CS6 software if you wish.
Please see: CS6 product purchase
Guinot
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Please, I need urgent help. I can not install applications, the site says I have not produced, but I pay every month!
Hi Jose % 20Dieciseis,
I checked your account via email that you used to register on the support Forum, it shows not all subscription registered on your Adobe account.
could be a possibility that you used an e-mail to subscribe to the composition.
If there is no trouble finding that-
Please contact Adobe customer care http://helpx.adobe.com/contact.html
- Remember that you are logged on the page with your Adobe ID.
- Select your product and what you need help with
- Click on the blue box "still need help? Contact us. "
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Hi, if I buy the creative status Cloud (one year). is - it means I'm paying every month and after a year of payment I own product?
This is a subscription, not a hire-purchase. You never own anything. You will have to pay to continue using the product.
Mylenium
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I see the cost at Rs. 499 / month but the browser asks me to pay $9.99 / month at time of purchase. I am not able to buy membership in rupees. How can I solve this problem?
I changed my country India/English how much I see the cost in rupees. But when I click on buy now, I am asked to pay $9.99 / month. Why is this happening? How can it be solved?
Thank you.
-
A month ago, my photoshop started to do glitches. Then I tried updating to the latest version. I did it and everything was fine. But now it says trial has expired and won't let me use it.
I pay every month for Adobe, but he won't let me not re-install still the old version?
What should I do?
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
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I had to replace the hard drive on my computer and lost the installation that I pay every month for. How to install the Adobe Acrobat Pro XI on the computer again?
You can download using any one of the 3 methods.
But if it's XI Acrobat Standard, only the first step will work.
For Acrobat Pro XI, you can use one of the 3 methods.
1)
Sign in to www.cloud.acrobat.com
Then sign Adobe ID and password, and once logged in, click on the Acrobat button, it will provide you download link.
2)
You can download Adobe Creative Cloud applications:
https://creative.Adobe.com/products/creative-cloud
Reference: download, install, update or uninstall applications
3)
You can download it from Acrobat Pro XI of direct download link.
During installation, select the optoin: installation using the serial number / subscription.
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