I removed material without using the icon remove and now it has a problem...
I have a usb external drive that I use for back ups etc, it worked fine on my laptop to start, but now it is recognized by windows but I can't access it, it just continues to display the message "you can safely remove the hardware" and the icon. I know I deleted and it is plugged at least 4 or 5 times without clicking the icon ooops remove, I guess this begs the question, suggestions on how to make it accessible again please?
Hello Steve,.
Thanks for posting your query in Microsoft Community Forum.
- Do you have an error message when you connect the device? If YES, what is the exact and complete error message?
- What is brand and model your external hard drive?
Method 1:
Try to run the next FixIt and check if the problem persists.
How to run the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
Method 2:
http://support.Microsoft.com/kb/2654149/en-us
Method 3:
Show hidden devices then remove the gray entered in the Device Manager.
- Unplug your external hard drive.
- Go to Start, click all programs and open the Accessories.
- Right-click on command prompt in the list programs, and then select run as administrator. If you are prompted for an administrator password or for confirmation, type your password, click OK, or alternatively, click Yes.
- In the command prompt, type the following command and press ENTER:
Set devmgr_show_nonpresent_devices = 1 - Open Manager devices by clicking the Start button, click Control Panel, click system and security, and then, under System, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
- Click on the option to view and select Show hidden devices.
- Expand all winks in the Device Manager.
- You will notice that several gray entered in the list of open devices. Right-click on each of a device in gray and click Uninstall.
- Restart your computer, connect hard drive and check if the problem persists.
Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
Tags: Windows
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