updated the macbook pro and now I have connection problems

So we have a MacBook Pro (15-inch, mid-2012) and we have recently updated to the version OS X El Capitan 10.11.5, after update, we are unable to access our connection (it might load a little before to redirect us to the login page) except for the Witch of guest account has functioned well (except he says google.com security certificate was not active yet even though she was active) for about 15 days). We took it to the Apple store where we connect our moms charged very well account however, it took much longer than normal and once finished loading he wanted that we created a new connection and sign in apple ID (according to the guy in the store of the bulk was normal after update (, but at the time we did not know he had even been updated) when we had finished making the new account he had signed us the new account and not my moms. When we arrived at the new account did not show and just my sisters once that she had recorded in then signed in to the new account that we made in the shop. Now, we managed to find all the documents in the 'users' section but all applications are gone and the new account is not visible. When we went in the settings section and saw all the users that appears is the new account.

If you go to the preferences system/users and groups, how many accounts do you see there? How many accounts is supposed to be there?

Tags: Mac OS & System Software

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