I said that I need an OKB to install Xsplit Premium

I need to install Xsplit Premium, but it says that I need an OKB, which I understand is a dedicated player. I can only find a C drive and there files it contains. I don't see how I can transfer all files on my D drive because it is the DVD ROM drive.

Hello Monica,.

I would like to know some information about the problem so that we can help you better.

What is the error message that is full when you say, "he said that I need an OKB"?

Thank you for details on the issue.

I also know that the inconvenience that you are experiencing because of the question Xsplit Premium . I will definitely help you.

This problem may occur because of corrupted installation files or incorrect installation parameters.

I suggest you run this Microsoft fixit and check if that helps.
Reference:
Solve problems that block the programs to be installed or removed
https://support.Microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

You can also contact support Xsplit.
Reference:
https://SupportDesk.Xsplit.com/

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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