I signed up for Netflix and when I try to play a movie all the getting is a black page...

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• I bought a gift card a while and now I don't have the balance for her and when I try to buy I can not because I already bought it. Help, please

  I bought a gift card a while and now I don't have the balance for her and when I try to buy I can not because I already bought it. Help, please. If I can't do my 15 birthday money are wasted. He said as I already had a gift card in my account, but somehow everything is over now when I was not yet buy anything!

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• I have an IBM thinkpad with an ati mobility radeon series display and when I try to play a game says I need to update my video card...

  I am totally lost and spent two hours trying to figure this out. I just bought the sims 3 and when I try to play said: device 0 cannot run this title. Your video card does not support at least Shader Model 2. Please update your card.
  I tried to update my drivers but to no avail. I have no idea what to do here, can anyone help please? I just want to play this game!

  Your video card is basic it is perfect for office 2D work which is what this laptop was designed for. It is not suitable for playing games and video chip does not respect the Sims 3 system requirements. There is nothing you can do about it. This isn't a limitation of software (drivers), but a physical limitation (this video card cannot play this game). MS - MVP - Elephant Boy computers - don't panic!

• When I try to download Firefox on my mac all that get is a black page and no way to get support.

  I got Firefox as my browser since Version. 3.2. a few weeks ago, he began to reject any page that had Adobe Flash rendering it useless. I guess that my copy of Firefox was bad for trying to replace it. Mozilla/Firefox wouldn't let me. So I got rid of him and tried to download a new copy. All I get is a black tab window, see attachment. I can't add troubleshooting information because I deleted all files in Firefox.

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  rjdenton479 said

  Regarding the download of Firefox will now. After clicking on the download button, I get the black screen. There is no evidence that he even tried to download. I don't even have a partial dmg. Absolutely nothing.

  In your screenshot, it seems that Safari tries to display the .dmg file, which, of course, is not useful if you need to save to disk.

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• When I try google search an item all I get is pictures and I'm not directed to web pages

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• After I open a document using Adobe reader DC and want to save it with the help of Save as when I try to open this operation all I get is an empty windo saying save as. This problem just started, note I'm on Windows 7 Prof

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  Hi sgodwin2468,

  Make sure that Acrobat Reader DC is updated Release Notes | Adobe Acrobat, Reader.

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  Kind regards

  Nicos

• E5 - 573G laptop 56RG breaks down when you try to play a game with the Nvidia GeForce 940 M processor.

  Whenever I try to play a game using the Nvidia card on the laptop Aspire E5 56RG - 573 G computer goes to a blue screen and gives the error "Video_Schedular_Internal_error" before restarting.

  All the games that I tried to run by using the processor 940 m 7200LE crashed the PC.

  Minecraft, Star Trek Online, dungeons and Dragons Online and Neverwinter all crash as soon as the game is loading all the graphics. All the games work very well using the processor 5500 on-board Intel HD graphics but way less detailed than the 940 m from Nvidia is capable of.

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  My operating system is windows 10.

  Most of the error information I could find said it is a driver problem or I have a faulty video card. Any suggestion or help would be appreciated.

  Cerealkiddo on Nvidia forums has found a real solution to the problem.

  1. download MSI Afterburner.

  2. change the base to-13 clock and clock from memory to-15.

  3. save in a profile and apply the changes.

  Make sure you only keep afterburner running everything at stake.

  Source:

  https://forums.GeForce.com/default/topic/901903/GeForce-mobile-GPUs/940m-BSOD-issues-w-Optimus-on-Wi...

  This is Underclocks not GPU slightly and stops the BSOD hangs.

  I played Skyrim for about 4 hours now maxed out graphic with map selected Nvidia and he collapsed once, while before this fix, it would break the pc after 2 minutes of play on any parameter using the nvidia card.

  Keep Afterburner running everything at stake. I turned it off to test and games went immediately to crashing after a few minutes of play. He turned back and was able to play games once again without any problems.

• Director - I added an audio file, but when I try to add another mp3, all I get when I play again is static

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• Why Firefox for Android crash when I try to play any multimedia content or plugin?

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  Same HTML5 video and audio mp3 will cause an accident each time (with tap to play on or off).

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  • Bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1003936

  _{Please do not comment in bugzilla reports until you have something constructive to add. Please read the label of bugzilla before commenting.}

  I increased this thread so that the way a person of professional technical support team can get back to you and provide you with more information I know. Please wait from 24 to 72 hours for a response

• STOP OXOOOOOO1E (OXFFFFF8OOO373121E, OXOOOOOOOOOOOOOOOO, OXFFFFFFFFCOOOOOO5, OXFFFFFFFFFFFFFFFF. I downloaded a game I trusted and when I try to play multiplayer... blue screen of death appears...

  I don't know what to do... I'm young and not very educated throughout to fix something on the computer. Help from anyone who would be accepted with relish. Please help me, I don't understand what the problem is.
  STOP OXOOOOOO1E (OXFFFFFFFFCOOOOOO5, OXFFFFF8OOO373121E, OXOOOOOOOOOOOOOOOO, OXFFFFFFFFFFFFFFFF, here's the (what's this?) Drivers?) thingies that get on the screen. It says to make sure that the download was complete, which was, and other things I do not remember... I don't know what the problem so if someone could help me please, I'd be a happy girl.

  Jamie,
  If you still experience this problem then there are a few things you can try to start with and also some other information, we could use.

  We need to know things:
  What version of Vista and what service pack level.
  The game that you are trying to read.
  The full error message.

  You can try things:
  Make sure that the program is compatible with Vista. Windows Vista Compatibility Center
  Make sure that there is no infection virus\malware.  This thread has some great information: get rid of malware  
  Run the Windows Memory Diagnostic and make sure that it is not a problem with your RAM.
  Perform a clean boot of your system and then run the program.
  Make sure that your graphics driver is up to date.  Update a driver

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• CD/DVD Rom drive - disk not detected when you try to play a movie or a cd.

  I tried everything in the book according to what the technical support guy me to HP.  Gave me a new optical drive.  I made the purchase and asked the guy.  How do I get the driver if it does not appear in my device manager?  He said just to install the new optical drive, and it will download automatically.  Yes, it was the most ridiculous thing.  He did his best to convince me.  Now, I received the new optical drive and even absurdity.  It won't work.  Try to get assistance and spend hours on the phone with them and no one can help me.  Wow.  Scam, scam, I don't really know what to call it.

  Hello

  Maybe it wasn't the drive first:

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• When I try to download a movie from the windows Explorer web blocking

  Whenever I try to download a movie, the page is empty and saying through the white screen says blocked by windows options explore see but when I try to press the download file it just goes white

  Hello

  Reset IE and check:

  http://Windows.Microsoft.com/en-us/Windows-Vista/reset-Internet-Explorer-7-settings

• When I try to play Railroad Tycoon 3, I get a runtime error.

  I really want to play this game, and eveytime I try to start it it says

  Microsoft Visual C++ Runtime Library
  Runtime error!
  program: (name of program)
  abnormal termination of the program

  Please help me!

  Braden Hartsell

  Hi Braden,

  What is the operating system installed on your computer?

  You can try to uninstall and reinstall the game and see if that solves the problem. Follow the link given below to uninstall the game.

  Uninstall or change a program

  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

  If you try to play the game on Windows 7, this may not work as there is no information on the compatibility of the game. You try to install the game in compatibility mode and check if that helps. To install a program in compatibility mode follow the link below.

  Make older programs in this version of Windows

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I use Windows Media Player 11 for Vista. When I try to play WMV files, the video is low and dark gray.

  This has only started recently.  Also the same thing is happening now with my Skype video.

  Hi norightbrainleft,

  1. you remember to make changes to the computer, after which the issue started?

  I suggest updating the graphics card driver and check if it helps:

  Updated a hardware driver that is not working properly

  Also, take a look at the following links in the article:

  Get the best display on your monitor

  Adjust the brightness and contrast of your monitor

  I hope this helps.