I think having a virus

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• program lost scanning and photo gallery after having a virus deleted.

  Original title: digitization program lost after having a virus deleted

  I have now no windows Photo Gallery program and no way to set up analysis on my new printer hp that is supposed to analyze. Where should I start... with hp or downloadsing free download windows photo gallery

  Hello

  1. they are missing or you are unable to open then?
  2. do you get an error message while trying to open these files?
  3. what software of scans are you referring?

  I suggest you try the steps and check them off below.

  Step 1: Try running windows photo gallery and the C drive scan software.
   
  Access to the photo library path: C:\Program Files\Windows Photo Gallery\windowsphotogallery.exe
  Research of software scanning in C:\Program Files\
   
  Step 2: Perform scan sfc on your computer.
  Reference: http://support.microsoft.com/kb/929833

  Scan a document or file
  http://Windows.Microsoft.com/en-us/Windows-Vista/scan-a-document-or-file

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• My system is the 10.7.5 version and I get pop up windows that show that having a virus.  I can't get rid of the popup as my screen freezes.

  My operating system is version 10.7.5.  I get popups that State I have a virus... ox9error404... My system is freezing... I've forced to leave safari.  I tried to reopen to remove history but the pop ups continue to reproduce.   Can anyone offer help?

  Run it with the SHIFT key or disconnect the computer from the Internet before you open Safari.

  (141974)

• I think I have virus

  Hay repeatedly las Ahmed different pages (example of ello esta) is me ice that I have virus
  Are not to do.

  If I understand your question, you get messages that you Macbook Air has a virus.  This is false.  It is a criminal who wants to get the money from you or ask Macbook Air.  Do not meet them.

  If you use Safari, force them to leave.  Then restart Safari, hold down the SHIFT key.

  Ciao.

• Cannot install updates after having a virus

  My Windows Vista was compromised by the My security shield virus.  I finally managed to get rid of it and get my AV back operational software. However, Windows update will not work. When I click through the update program, it takes forever to come, and then will not work.  I can't access the program of services to restart all services.  I'd appreciate any help on this.

  Thank you.

  Assuming that you have indeed got rid of this rogue software, see: http://support.microsoft.com/kb/971058

  How can I reset Windows updates.

  TaurArian [MVP] 2005-2011 - Update Services

• Received a phone call from a person saying that having a virus.

  My son received a call saying a virus was on the computer.

  He made a left computer, right click on manage, 2 left on event viewer and a right on applications.

  He decided to hang up and almost everything what he done right and done a scan with out ware webroot virus.

  The people called and tried to make him do it again and he hung up.

  The computer is now infected? At these actions give them access to anything whatsoever?

  My son received a call saying a virus was on the computer.

  He made a left computer, right click on manage, 2 left on event viewer and a right on applications.

  He decided to hang up and almost everything what he done right and done a scan with out ware webroot virus.

  The people called and tried to make him do it again and he hung up.

  The computer is now infected? At these actions give them access to anything whatsoever?

  No! If someone calls out of the blue and told you that your pc is infected... it's a scam!

  Next time tell them you call the police, then hang up.
  They will tell you probably download and install something. If you do this, you're screwed.
  Your son has done the right thing by hanging up.
  Just a call cannot infect your pc. If it does not install anything they wanted install you and it does not give them access so it's no problem at all. Just a scam gone sour.
  Don't worry, your son has done the right thing.
  Sébastien.

• WinXP SP3: Security Center think multiple anti-virus and firewall (cleaning) are running when not.

  It is after the removal of Security Tool virus.  I need to delete everything that is telling Windows (XP SP3) that there is a firewall and anti-virus (es) when they are not running.  I need to install real firewall and antivirus, but cannot.

  Fixed a problem.  I found this on the Avira forum.  Use BartPE to rename \windows\system32\wbem\repository (to... repository.org, so that I could get back in the case where this caused problems).  Then restarted.  Now that the real firewall and anti-virus that run really show in Security Center.  The entrance to the forum suggested run services.msc and stop the WMI service, and then do the renaming.  However, the name change was denied, that's why I used BartPE - boy, this thing is a lifesaver sometimes!  I appreciate the help I received from those in this forum.     Thank you, Steve

• I think I have a virus on my computer and I want to get back to factory settings, because I saved all my files.

  I want to restore my computer to its factory settings, but I've upgraded Windows XP to Vista Home premium.  I don't have the XP disc with the product key.  I only have the Vista disc with the key.  What other options do I have?  I think having a virus... My screen stops lines everywhere in get and I got the blue screen, HELP...

  Yes, you do

  read the information about the use of dell xp recovery disc

  http://supportapj.Dell.com/support/topics/global.aspx/support/KCS/document?c=AP&l=en&s=Gen&docid=DSN_179256&isLegacy=true

  but it can still be material chart

  read your other thread

  and run this

  http://support.Dell.com/support/topics/global.aspx/support/KCS/document?c=us&CS=19&l=en&s=DHS&docid=DSN_A9E3A15597A04AFBB02EE16785D39C5C&isLegacy=true

• Virus

  I think having a virus. I found a 'letter' to "jhonny appleseed" 'Kate' and I also found channels and other strange appearance files code. I tried to remove a number of these files, but they will not clear the just reappear. I don't know if this is related but I can not also open chrome because it keeps crashing and firefox loads all pages.

  There is no virus affecting OS X * yet.* what you probably have is malware.  Suggest you download Malwarebytes Anti-Malware for Mac

  Also see the following Article: http://support.apple.com/en-us/HT6506

  If the problems persist:

  CLICKY CLICK-> EtreCheck & copy/paste your report. "EtreCheck is a simple little app to display the important details of your system configuration and allows you to copy this information to the Clipboard. It is intended to be used with Apple Support communities to help people to help you with your Mac. »

  

• My Tecra M3 has caught a virus-help

  Can anyone recommend a good anti-virus software. I think having a virus since I was in the internet last night.

  My M3 starts fine and I can work with it, but whenever I have access to internet, I put on a 'internet - Shopping' page (rather not mentioned which) and whenever I try to change the URL, I am bombarded by pop-up windows. My homepage has disappeared when I refresh my browser and so on.

  In fact, I don't know if I need an anti-virus program or an Anti-Spyware. And how do I get rid of this shopping page?

  Rusty

  Hello

  Virus and spyware is a very serious problem. You should always use anti-virus software with the latest updates. I use Norton System Works antivirus software and in my opinion it s one of the best programs. There are of course many other programs e.g.: McAfee. In addition it is very important that you can always find an anti-virus software.
  In addition, the tool I use Ad-Aware SE Personal. It s a very nice spyware. In addition, you can consult this tool: http://www.anti-spy.info/

  Good bye

• remove a virus from your hard drive?

  Yes I'm not very good with computers... and stuff... and my computer is running slow. of Freez when norton scan. Errors of memory. and I think having a virus on my hard drive. is there any scanner... a way to remove or clean my hard drive...?

  My norton cant delete or find this virus with frost-free and it is a virus stubern. the scanners out there that will work? I can't afford at the moment. no work.

  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I need to get a reinstallation of Windows XP

  Original title: I think I have a virus. Internet Explorer does not work and it does not run by default programs.

  I misplaced my cd by default to reinstall Windows XP and I think having a virus that I believe that it has destroyed my hard drive.  Help, please!

  Hey Princess,

  You get an error message or error code that can help us with this problem?

  One thing you can try is to check if these programs work in safe mode.

  As Internet Explorer issue, try the following steps.

  How to reinstall or repair Internet Explorer in Windows 7, Windows Vista and Windows XP
  http://support.Microsoft.com/kb/318378

  Publish the results so that we can help you.

  As far as reinstalling XP is concerned, you need to get the CD-ROM for that. See if you can find one of your colleague or parents. Here's the article you can do refers to.

  Perform a repair Installation
  http://www.Microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Second Process Explorer that run under the NEST 6200; as svchost.exe that runs under the NEST 6200

  I found, when the use of Process Explorer, that a second version of the Explorer P. works too, but its icon (left) is a standard and not the true icon of the Explorer P..  This second version ran under the NEST 6200, which I believe has to do with a modem.  I have a modem on my Vista machine, but it is not used (no telephone connection).  I went into the folder where P. Explorer runs and found procexp.chm, and when I tried to open the file, Windows said it was a program.  To disable, I renamed it, and now I'm not running.  Also, I found of svchost.exe running under the NEST 6200, but with no description, co. name, path or command line.  I have known big bed (over 500 MB), using svchost.exe, from time to time.  I think having a virus.  Can someone tell me what I have and then tell me how to remove from my machine?  (Also, I've known a slow machine, usually after starts.)

  I have two versions of svchost.exe on my machine.  Tests for a virus showed neither to be a virus.  I tried to delete the version that is not in the c:\windows\system32 folder but am unable to do so.  Can someone tell me how to delete such a file, or to replace it with the correct version?

  Hello

  Thanks for posting your question in the Microsoft community!

  After the description of the question, I understand that your computer is very slow. I'll be happy to help you on this question.

  Let us try the following methods.

  Method 1: I suggest you perform the clean boot and check if the problem persists.

  How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8
  http://support.Microsoft.com/kb/929135

  Note: Follow how to reset the computer to start as usual after a repair by article KB929135 clean boot to reset the computer in normal mode.

  Method 2: Virus scanner online by using the Microsoft safety scanner.

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: when you perform online virus scanyou will lose some data which are affected by the virus. Microsoft is not responsible for the loss of this data.

  See also the link: Slow PC? Optimize your computer for peak performance
  http://www.Microsoft.com/athome/Setup/optimize.aspx#fBid=kmc757u4Zlo

  After trying the steps above suggested, giving us the results. If you are able to solve the problem concerning the performance or let us know additional troubleshooting results.

• Windows is extremely slow

  Windows is extremely slow when it starts up and opening programs. Some programs, including other words will not open at all. The computer hangs when I try to open it. I think having a virus. Help.

  Thank you

  HEN47

  Boot minimum use

  Uncheck everything except your antivirus program

  https://support.Microsoft.com/en-us/KB/929135

  See if these updates are installed or not KB3020369 & KB3172605

  If not install them

  The manual installation of updates that you have to change your update settings to never check the updates and restart the machine first.

  Sometimes, it is best to make sure that windows update service is really off before manually installing updates

  Switch back to default after installation that has never is missing.

  

  Download page main for KB3168965 for all windows,

  https://TechNet.Microsoft.com/library/security/MS16-090

  Win - 7 32-bit

  https://www.Microsoft.com/en-US/Download/details.aspx?ID=53187

  Win - 7 64-bit

  https://www.Microsoft.com/en-US/Download/details.aspx?ID=53209

  Then manually install it,

  Customer of June included in this update rollup, update

  Download page main for KB3161608 for all windows,

  https://support.Microsoft.com/en-us/KB/3161608

  Win-7 32-bit

  https://www.Microsoft.com/en-US/Download/details.aspx?ID=52976

  Win-7 64-bit

  https://www.Microsoft.com/en-US/Download/details.aspx?ID=52974

  After your windows update settings back to what you had before, and manually check the updates and the rest should appear shortly.

• I can't access my restore and save. I think I have a virus. What can I do?

  I can't get my back up and restoring running to clear what I think is a virus. What can I do?

  Hello

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You should also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.